Best Ductless A/C Services in Plano TX
Plumbing Service
Team Enoch was quick, honest and provided a guaranteed flat rate to put an electrical outlet under my sink for my new RO system. Their pricing was less than half of what others quoted (and all those quotes were estimates subject to change). I'd highly recommend Team Enoch for any small electrical or plumbing jobs you may have.
4310 Wiley Post Rd, Ste 210, Addison, TX 75001
Plumbing Service
I hired this contractor to serve some rental properties. From the beginning it was a disaster. Over the course of a year, they performed several jobs for me:
1. Install an interior air handler. They overbid it by $1,200 and then installed it incorrectly and just left. They knew the job wasn't finished but after three days of nobody coming to finish the job and I had to call them several times and threaten to sue them before they finally came back out. Then it still didn't work, and the tech told me the thermostat should have been replaced at the same time. It took several calls to the service manager to get them back out to finish the install.
2. During a quote to replace an interior air handler, they asked if they could have their plumber come out and propose a bid on the apartment's water heater. He quoted my wife over $1,200 to fix it (I later found a plumber who did the same work for $200) and when my wife began to ask questions, he became very aggressive with her and the AC techs had to intervene. I told her on the phone to ask him to leave.
3. I had purchased an annual service contract for them to come out and service for AC units. So I took a day off of work to meet them. After they didn't show up and several calls, they finally called me and told me the weather was too cold and rainy for them to do the work. This was 2:00 pm. The weather was sunny and 70 degrees. When I called Jake, the service manager, he seemed agitated at my complaint and told me they would refund the service contract cost...that they didn't want to do the maintenance work.
4. I had a condenser unit go out and when they sent the tech out to diagnose it, he lost all of the security screws to the security cage. I had to call the service manager Jake, eight times to get it resolved. He kept setting appointments for a tech to come out and source the screws and replace what he damaged. Finally after missing two appointments they simply gave me $50 to replace the screws. But before he offered to reimburse me, he wanted to sell me a condenser, which had already been replaced by another vendor. (it took almost two months to get this resolved.)
I've dealt with bad contractors before, but never to this extent. Poor work quality and even worse service. I'm glad to have moved on.
1. Install an interior air handler. They overbid it by $1,200 and then installed it incorrectly and just left. They knew the job wasn't finished but after three days of nobody coming to finish the job and I had to call them several times and threaten to sue them before they finally came back out. Then it still didn't work, and the tech told me the thermostat should have been replaced at the same time. It took several calls to the service manager to get them back out to finish the install.
2. During a quote to replace an interior air handler, they asked if they could have their plumber come out and propose a bid on the apartment's water heater. He quoted my wife over $1,200 to fix it (I later found a plumber who did the same work for $200) and when my wife began to ask questions, he became very aggressive with her and the AC techs had to intervene. I told her on the phone to ask him to leave.
3. I had purchased an annual service contract for them to come out and service for AC units. So I took a day off of work to meet them. After they didn't show up and several calls, they finally called me and told me the weather was too cold and rainy for them to do the work. This was 2:00 pm. The weather was sunny and 70 degrees. When I called Jake, the service manager, he seemed agitated at my complaint and told me they would refund the service contract cost...that they didn't want to do the maintenance work.
4. I had a condenser unit go out and when they sent the tech out to diagnose it, he lost all of the security screws to the security cage. I had to call the service manager Jake, eight times to get it resolved. He kept setting appointments for a tech to come out and source the screws and replace what he damaged. Finally after missing two appointments they simply gave me $50 to replace the screws. But before he offered to reimburse me, he wanted to sell me a condenser, which had already been replaced by another vendor. (it took almost two months to get this resolved.)
I've dealt with bad contractors before, but never to this extent. Poor work quality and even worse service. I'm glad to have moved on.
308 US 80 Frontage Rd, Sunnyvale, TX 75182
Plumbing Service
Ricky Morris is the best! Because of his expertise, he was able to fix our air conditioning problem quickly and efficiently. He was very professional. I highly recommend this company!
Plano, TX