Best Solar Water Heater Installation in Philadelphia PA

My father had his heater fixed last Tuesday. Because of the unseasonably warm temperatures there was no need  to have the heat on for a couple of days.  When he turned his heat on the weekend it was not working.  He called them on Monday and they said they could not have anyone come out until Tuesday between 9-12, he called after 12 to inquire because it was past the time they said they would be there and was told they would be there between then and 4.  Two young men (different from the original person who fixed it on Tuesday) showed up to fix his heat. The technicians seemed to be inexperienced and were very rude to my 80 year old father, so he asked them to leave. I don't know about anyone looking at this review, but when I pay for something to be done,  I expect customer service to be superior no matter what.  So, I called about 30 minutes ago (today, Jan 14, 2020) and talked to a young lady about the situation that my father paid over $500 for a repair that was not done and she said she would have someone else call me back.  I received a phone call by a woman who she said her name was Adrian, explained the same thing I previously explained told them about the situation.  They were rude, unprofessional and unwilling to do repair what was clearly NOT fixed to begin with. If an 80 year old man who  can barely walk is a threat to you because he's talking to you, then you need to find another line of work..period.  

Because I'm posting this a month and a half later... I thought I had posted it.  I don't remember her name but o e of the ladies that I spoke to actually I mention that the lady who I spoke with on the phone actually hung up on me as well.  

The only good thing I can say is that the man that ended up calling me back because of my complaint, was a bit more professional, but they still did not repair what they had supposedly fixed in the first place.  I would not recommend this establishment to anyone, even if they paid me to do so!!

Dave, the plumber that came, was very courteous, on time and friendly.  He also did the work well.  However, my issue is with the management.  I called on a Friday to tell them exactly what my issue was with a deep drain clog in my kitchen sink.  The specifically told me that the service was $125 during the weekday and $225 on the weekend.  I decided to wait to Monday since I was off for the President's Day holiday.  Dave showed up and we discussed the issue.  He excused himself to the stairwell to call his office.  The office called me to tell me that the new girl quoted me the wrong price and the work is actually $225.  I asked them to meet me in the middle for $175.  They did not accept and said they would only do the work for $200.  This was not my mistake, I didn't ask for them to honor the original price and they were still NOT customer friendly.  They have very poor business sense.  I will not use them.