Best Septic System Maintenance in Orlando FL
Plumbing Service
Blue Sky Plumbing is a great company to work with. Danny was professional and knowledgeable to my situation. Fixed my garbage disposal simply and gave great recommendations. Well priced, so glad to have found this company!
Orlando, FL
Plumbing Service
I use Protec for everything these days. I started using them when my water heater needed a repair, and then for my air conditioner checkups and repairs and now for my plumbing issues.
I am part of Protec's comfort club, which gives me ten percent off of their other services when I need something done. This has been beneficial. I joined the comfort club when I started using them for my air conditioner check ups. They have been very helpful and in fact, through them, I had a new air conditioner installed. My two units are still working and the new unit has an exceptional warranty.
Protec is good about making their appointments on time. They give you a three hour window and typically a heads up when they're on their way. They work late too, which is nice cuz things like broken water heaters and non functioning AC units are kind of an emergency. I do recommend them. All the technicians have been wonderful. The AC guys got a dead squirrel out of my attic. The plumbers came for a second visit when they found out my issue was not 100% solved and they did not charge an assessment fee for the second visit. I only had one guy track some mud into my house while he was working on things.
Aside from that, their office is very helpful and gets back to you almost immediately. I had one issue over Memorial Day when they didn't call me back. Apparently they were on the phone for two days straight with other customers calling in and did not have a chance to check their voice mail. So if you don't hear back within two hours, call again. I've had a lot more luck with their online contact system via email.
They are very good about emailing, calling and texting. I have electronic copies of all my bills. They also keep records at the office.
I found Protec in a file folder from the prior owner of this home- he bought the water heater from them. And they have regarded me as the initial owner despite the handoff. I had no issues with them servicing their product even though I'm the second owner. What a great company.
I am part of Protec's comfort club, which gives me ten percent off of their other services when I need something done. This has been beneficial. I joined the comfort club when I started using them for my air conditioner check ups. They have been very helpful and in fact, through them, I had a new air conditioner installed. My two units are still working and the new unit has an exceptional warranty.
Protec is good about making their appointments on time. They give you a three hour window and typically a heads up when they're on their way. They work late too, which is nice cuz things like broken water heaters and non functioning AC units are kind of an emergency. I do recommend them. All the technicians have been wonderful. The AC guys got a dead squirrel out of my attic. The plumbers came for a second visit when they found out my issue was not 100% solved and they did not charge an assessment fee for the second visit. I only had one guy track some mud into my house while he was working on things.
Aside from that, their office is very helpful and gets back to you almost immediately. I had one issue over Memorial Day when they didn't call me back. Apparently they were on the phone for two days straight with other customers calling in and did not have a chance to check their voice mail. So if you don't hear back within two hours, call again. I've had a lot more luck with their online contact system via email.
They are very good about emailing, calling and texting. I have electronic copies of all my bills. They also keep records at the office.
I found Protec in a file folder from the prior owner of this home- he bought the water heater from them. And they have regarded me as the initial owner despite the handoff. I had no issues with them servicing their product even though I'm the second owner. What a great company.
9161 Narcoossee Rd, Ste 200, Orlando, FL 32827
Plumbing Service
I needed a new septic system system put in on my property due to an existing septic system being out of code compliance. The good - they were responsive and got the project permitted, scheduled, and I now have a working septic system.
What I am not happy with:
(1) I was given the final invoice when the construction started (~9/16). The site was covered on 9/21 and I immediately contacted my project coordinator with some concerns that day. She came out on 9/22 and sent a crew to fix issues with the site covering on 9/24. I got a certified letter that same day (9/24) warning that my property would be liened if I didn't pay. I think it is a rude business practice to send certified letter lien warnings while there are still issues being sorted out.
(2) I think that the construction was completed in a whatever is easiest is best manner with little care to how the resulting mound would affect stormwater drainage on my property. Maybe it isn't standard practice for septic systems, but I would have loved to see a sketch of where they were putting things and a calculation of how high the resulting mound would be in my yard. I was unpleasantly surprised by both where the septic tank was placed and how high the resulting mound was based on conversations I had had with the project coordinator.
The tank was placed within code requirements but too close to my house, so the resulting mound traps water next to my house. When I brought this up to my project coordinator, I was told it only needed 2-3 of fill dirt covering the tank (whereas the drainfield needed 6-8), so it wouldn't be as big of an issue as I expected. However, the covering crew dumped 7 of dirt there, which I could compact to ~5. When they came back to fix it, the crew argued with me that I didn't shouldn't remove anything and ended up relocating 8 wheelbarrows full to the side yard, where they had to add more dirt to the old septic tank due to it not being compacted at all (my leg sunk to my knee in the old tank when stepping where the old tank was).
Conclusion: I have a functioning septic system, but am unsatisfied by the the execution and the state of my yard post-construction.
What I am not happy with:
(1) I was given the final invoice when the construction started (~9/16). The site was covered on 9/21 and I immediately contacted my project coordinator with some concerns that day. She came out on 9/22 and sent a crew to fix issues with the site covering on 9/24. I got a certified letter that same day (9/24) warning that my property would be liened if I didn't pay. I think it is a rude business practice to send certified letter lien warnings while there are still issues being sorted out.
(2) I think that the construction was completed in a whatever is easiest is best manner with little care to how the resulting mound would affect stormwater drainage on my property. Maybe it isn't standard practice for septic systems, but I would have loved to see a sketch of where they were putting things and a calculation of how high the resulting mound would be in my yard. I was unpleasantly surprised by both where the septic tank was placed and how high the resulting mound was based on conversations I had had with the project coordinator.
The tank was placed within code requirements but too close to my house, so the resulting mound traps water next to my house. When I brought this up to my project coordinator, I was told it only needed 2-3 of fill dirt covering the tank (whereas the drainfield needed 6-8), so it wouldn't be as big of an issue as I expected. However, the covering crew dumped 7 of dirt there, which I could compact to ~5. When they came back to fix it, the crew argued with me that I didn't shouldn't remove anything and ended up relocating 8 wheelbarrows full to the side yard, where they had to add more dirt to the old septic tank due to it not being compacted at all (my leg sunk to my knee in the old tank when stepping where the old tank was).
Conclusion: I have a functioning septic system, but am unsatisfied by the the execution and the state of my yard post-construction.
4949 N Orange Blossom Trl, Orlando, FL 32810