Best Bathroom Remodeling in Omaha NE

Excellent customer service. Scheduling was quick and easy. Honest and professional. I recommend.

Chris with Prestige Plumbing is great! Easy to communicate with and available on somewhat short notice. He went out of his way to help us on a commercial plumbing inspection and was upfront and honest with his feedback. Those traits are not always easy to come by nowadays. He came highly recommended to us and now we can say the same!

Thorough, efficient, and exhausted all options before they came to a conclusion about what needed to be done to remedy the drain issue I've been having in my upstairs sink. And after all the time they spent over 2 days, didn't charge as much as I thought they would.

(Unlike the previous drain guys who immediately wanted to tear s*** up, and charged me 50.00 for nothing!)

I'll keep THESE guys on speed dial!

Jetter's is best plumbers I used in a long time show up stayed till the job was done and done right the first  time.
Cody from Jetter's is the best turd burglar I know.

Thanks for the fast response time.

I had a severely plugged kitchen drain.  Drano, plunging, etc. didn't help.   I went searching the web for plumbers.  I've used Burton in the past - they always try to up-sell you.   I've used Mr. Rooter for a similar problem and got hit with a $230 charge - including the annoying dispatch fee.

Backlund scheduled me for the next day and Mike showed up right on time.   He solved the problem, carefully checked basement pipes to make sure there was no problem.   He educated me on the use of Drano and biologics.   It took him less than a half hour, and I was happy to pay their $95 one-hour minimum fee.   I'll be using Backlund in the future.

These guys are the best. Handled everything that I needed and did an excellent job. Everyone that l talked to Becky in the office and the 2 gentleman that did the installation were fantastic. Highly recommend this business.

Great customer service. Tim was incredibly friendly, patient, and allowed me to watch and ask questions so I could learn a little something. Great experience over the phone setting up the appointment as well as any follow up calls. Thank you!

If you need a plumber look elsewhere.  

We had a problem with our water heater on a Friday - I called King & Sons and had prompt service.  However the $80 I was told it would cost for the visit turned in to $132 to clean the ignition assembly.  To his credit the pilot was on when he left, after spending 10 minutes at our house.  However, later in the day we noticed it had gone out again, and eventually determined that it would light, but after the burner would go off the pilot would go out as well.  We called King & Sons back Saturday morning and we were told they would need to replace the burner assembly.  

I told the K&S plumber we would be calling Sears as we found that the heater was still covered under a parts warranty.  Sears was able come out Monday afternoon and their repairman said right away the ignition assembly would need replaced.  After spending 40 minutes replacing it and talking with me about the other plumber he suggested calling K&S, as he wasn't sure what exactly their plumber had done to my water heater, he could find nothing that would have been cleaned.

I attempted calling Monday prior to 5 (their close time) and got their after hours message.  When I called Tuesday morning I asked to speak to someone regarding a complaint over the service we received the lady took my information and said she would have the owner call me.  Thirty hours later (Wed afternoon) I had not heard anything so I called back.  The same lady answered and I was told she would make sure he called me right back.  My phone rang and it was the plumber who had been at our house on Friday.  He tried to tell me that when he talked to me Saturday I told him everything was working - why would I call you if it was working?  

He continued to try and cover for what I call their lack of professionalism and customer service and then said well I'll tell the owner what we talked about and have him call you.  I finally got a call from the business owner, he told me that it's standard practice for any plumber in Lincoln you would call to clean the ignition assembly and that's just the way it is.  I did not expect to get all of my $132 back, but I was hoping they would take care of this unsatisfied customer and give me some of it.  Sorry, no - not at King & Sons.  

So, there you have it, my rip-off experience with a plumber I will never use nor recommend to anyone again.