Best Water Heater Installation in Omaha NE

Excellent customer service. Scheduling was quick and easy. Honest and professional. I recommend.

I called them about a quick emergency, they came out within minutes, and proceeded to complete the job in a professional and timely manner....... it's good to see our Younger generation still taking an interest in the trade.....Really enjoyed his work ethic!!!!!

Had Gretna Plumbing come and install a warranty replacement water heater.  The service was great and the customer service was top-notch; to the point that the tech gave a heads up that labor will be on the high side.  They came out and did the job in less than one hour.  However, just as they said ...the labor was over the top.  To the point of being 75% of the cost of the actual water heater.  This was a gut punch for one hour of work.  PLEASE make sure you ask for their labor cost prior to any work done.  If this helps someone scared to ask those $$ questions prior to, it would make me swallow this ugly pill a little more.

Used them twice so far.  Very competitive prices, professional and knowledgeable servicing.  My go to plumbers!

We had a leaky pipe so we tried Paul the Plumber. They came quickly to fix it. They were professional, friendly and even took the time to introduce themselves to my overly enthusiastic pets (which calmed them down immediately) they fixed my problem for a reasonable cost. I was so happy with their work, I  had them look at an outdoor faucet that hasn't worked since I bought this house and they got that up and running right away and, as a bonus, solved my water pressure problems! I was extremely happy with their work, prices and their approachable attitudes put me at ease. They even gave me a few tips on how to find turn off valves and when I should turn off water to my outdoor faucets in freezing conditions.

Wrote a review the other day and this was his response. He is now refusing to give me the full refund and lying about the agreed terms. The break down as I was charged:

Total $439
Snaking: $375
Emergency call: $50
Then he stated he would change my dishwasher valve from the cold water to the hot water for $30. He didn't replace anything. In fact he broke my toilet from a trusted plumber. I had to spend extra money to have my toilet reset.

Please stay away from 402 plumbing for sewer issues. Got my friend out here and they unclogged the drain from the main stack in 5 minutes. Just like I told 402 plumbing to do. Also my friend is a plumber with a company here in Omaha. Didn't call him first as he was out of town.

Did a great job clearing about 6 heavy snow from our driveway and walkways.  
Also we had a toilet with a slow drip he worked on and got it fixed.

I wish I could give zero stars. Made a purchase on Facebook marketplace and paid through PayPal to Niagara Property Preservation. As soon as my charge was processed, I was not given any tracking or shipment information from the seller and ultimately was blocked so I could no longer contact them about my large purchase.

Scammer. Do not use this business.

Keven came on a Monday to look at the water heater to figure out the problem. Said he wanted to check out the shower faucets but wouldn't. He didn't have any tools with him. He took the fee I owed him per my home warranty and after that he was very hard to get ahold of. He was supposed to come back on Wednesday, but didn't- I had a hard time getting ahold of him to find out where he was. He said he was unavailable can he come Friday, I said fine. He said he'd be there between 11-12:30 and that he'd give me a call to confirm. I said that works. I didn't hear from him in the morning, so I called and left a voice mail at 9:30 just to make sure he was still coming. No answer. Then again at 11:30 and 1:30. No answer. He finally calls around 2p and says he will be there in 1.5 hr. He showed up just after 4p with no tools to do whatever it was he said he was going to do. He asked me what to tell the warranty company. I said I don't know- he's the plumber, he needs to figure it out. He declared I was wrong and there's obviously nothing wrong with the water heater and left. Whole thing took maybe 10 minutes.  I am still stuck with the same problem.

I strongly suggest anyone else who uses him to request to see his plumbing license and make sure he has the tools to do his job before he comes in the door or you will get scammed like I did.

I strongly advise against the use of this gentleman and his company.

Craig with Burton did a great job fixing a broken air pump on my air conditioner and helped trouble shoot my in-line humidifier which I suspected was not working last winter. He very patiently explained various parts and gave me instructions so that I can run checks on my own to make sure everything is functioning properly. Craig was recommended by a friend of mine who has several properties in town and has been very happy with his service. I thought Burton was very cost competitive with other service companies in town.

Awful experience. Left me with a broken sink for two weeks, ended up having to find someone else to finish the work. I also think the lady that answers the phone was drunk half the time I talked to her. Learn from my mistake, find someone else....anyone else! The other review on yelp were very misleading!

Tried calling this company three times and never would return a voicemail or phone call. Don't waste your time. Find a different plumber.