Best Gas Furnace Repair in Omaha NE

When I had to call a plumber I picked the one whose trucks I had seen all over town and who wasn't too far from my house. I honestly didn't expect to have any kind of experience.  I figured I would call, a tradesman would show up, take care of my issues and I would pay the bill.

What I did not expect was to have a truly pleasant experience from the moment I called to schedule an appointment with the very friendly and informative receptionist to the knowledgeable and extremely professional plumber that was sent to my home.

Not only was the caliber of their work excellent, the customer service from this organization was of the highest quality. I hope to never need their services again but I can guarantee that if I do ever need a plumber or if anyone asks me I will absolutely use Eyman Plumbing.

Called Burton at 10am on a friday morning because our kitchen sink would not drain at all.  Told us they would be out between 12 & 5 that day.  Gave my husbands cell number to call when they were on their way because we both work.  About 2:30 get a call on my cell phone (not sure why they called it when we never gave it to them to call) and said they were running a little behind but should be out soon.  5:30 rolls around still no one shows or calls.  We call them back and they say they are still behind but will definitely be out tonight still.  7:30pm...still no one shows and they call my cell again, still running behind but will still be out.  8:30pm another call....Sorry we aren't going to make it tonight, can we do it tomorrow?  I tell them that with 3 children all playing basketball we will be in and out all day.  They ask what time would work best for me, so I tell them between 11-1.  That is about the biggest time frame I had that I would be home.  They say...Sorry, that won't work for us...can we pick another day?  I said..this is my kitchen sink.  I could see if it was just one of my bathroom sinks, but kind of need a kitchen sink to drain without waiting 3 days for someone to come snake it.  Told then nevermind...next morning called another well know company and they said they would be out shortly.  

Sorry but I could never recommend Burton when they just keep putting off customers like that.  Makes me wonder if it was a bigger job then just snaking a drain, if they would have been out faster.  If you couldn't come out that day, you should have just told me you were super busy and I could have called another company then instead of waiting and waiting for you.  Then I also wouldn't have had to give you a bad review and might have tried you again next time I had a problem.

Called their office 5 times in four weeks, talked to office staff who told me the technician's make their own schedules. Never could get so much as a call back to tell me they're busy, let alone schedule an appointment. Worst way to run a business ever. Would not recommend to anyone.