Best Bathroom Remodeling in Omaha NE

Excellent customer service. Scheduling was quick and easy. Honest and professional. I recommend.

We have an old home, and I'm talking 1800s old. As soon as we moved in, we built quite the army of contractors we love and trust. Chris is one of those.

From quick fixes when we can't figure out why something's moving slowly to big, lengthy repairs of our cast iron sewer stack, we've been very pleased with his work. We genuinely feel like he's a good craftsman who cares more about getting you what you need rather than selling something to you that isn't necessary (though he is usually happy to share fun creative ideas if you're asking).

We have recommended Chris to several friends and we'll keep doing so! Thanks for being a trustworthy businessman!

Thorough, efficient, and exhausted all options before they came to a conclusion about what needed to be done to remedy the drain issue I've been having in my upstairs sink. And after all the time they spent over 2 days, didn't charge as much as I thought they would.

(Unlike the previous drain guys who immediately wanted to tear s*** up, and charged me 50.00 for nothing!)

I'll keep THESE guys on speed dial!

The best things about Jetter's are the people and the communication. One plumber in particular, Saylor, has been in our home multiple times. Regardless of the purpose (clogged pipe or plumbing installation) he always takes the time to explain the process and options. He also helps us understand the potential causes of our issues. We really think Saylor is great!

Darrin, the owner, has also been excellent in communicating with us. From setting up his employees appointments with me to explaining how to maintain our pipes after clearing them out, he was very friendly and warm. We were impressed that he came himself to do work in our home. My kids got a little lesson from him too and they loved that they were included in learning about plumbing and caring for our home.

Highly recommend Jetter's! Family Friendly and get the job done right!

We have used  Backlund Plumbimg for the past several years.  Last week, a few minor issues with 2 toilets and a faucet came up and the company sent out Alex to the house.  He was professional,  polite, and very knowledgeable.  He showed me what the issues were and how to possibly trouble shoot this, if the issue occurred in the future. Also gave advice on the faucet being under warranty and to contact the manufacturer who would send replacement cartridges instead of paying for these at a store. He completed all tasks wirhin 30 minutes. The bill was very reasonable and repairs were done professionally.

Customer service is important. I've had a couple great experiences from Everly. I called and spoke to someone about replacing my very old AC, which means $$$. He asked questions and took my information and told me Becky will be calling me to schedule.  Becky never called so my business went elsewhere. I don't do follow up calls after being detailed the 1st call.

A few years ago, Big Birge Plumbing came out to install two comfort height toilets with elongated seats. Oh my goodness!!!! They did a fabulous job and now I am not dealing with clogged toilets (or any toilet issues for that matter) and these new toilets they put in for us are soooo much better than the ones we had before! I love this company! Great work ethics, honest, punctual, good communication, fair prices, exceptional customer service!!! We're definitely a life long customer!

If you need a plumber look elsewhere.  

We had a problem with our water heater on a Friday - I called King & Sons and had prompt service.  However the $80 I was told it would cost for the visit turned in to $132 to clean the ignition assembly.  To his credit the pilot was on when he left, after spending 10 minutes at our house.  However, later in the day we noticed it had gone out again, and eventually determined that it would light, but after the burner would go off the pilot would go out as well.  We called King & Sons back Saturday morning and we were told they would need to replace the burner assembly.  

I told the K&S plumber we would be calling Sears as we found that the heater was still covered under a parts warranty.  Sears was able come out Monday afternoon and their repairman said right away the ignition assembly would need replaced.  After spending 40 minutes replacing it and talking with me about the other plumber he suggested calling K&S, as he wasn't sure what exactly their plumber had done to my water heater, he could find nothing that would have been cleaned.

I attempted calling Monday prior to 5 (their close time) and got their after hours message.  When I called Tuesday morning I asked to speak to someone regarding a complaint over the service we received the lady took my information and said she would have the owner call me.  Thirty hours later (Wed afternoon) I had not heard anything so I called back.  The same lady answered and I was told she would make sure he called me right back.  My phone rang and it was the plumber who had been at our house on Friday.  He tried to tell me that when he talked to me Saturday I told him everything was working - why would I call you if it was working?  

He continued to try and cover for what I call their lack of professionalism and customer service and then said well I'll tell the owner what we talked about and have him call you.  I finally got a call from the business owner, he told me that it's standard practice for any plumber in Lincoln you would call to clean the ignition assembly and that's just the way it is.  I did not expect to get all of my $132 back, but I was hoping they would take care of this unsatisfied customer and give me some of it.  Sorry, no - not at King & Sons.  

So, there you have it, my rip-off experience with a plumber I will never use nor recommend to anyone again.