Best Smoke Detector Installation in Nashville TN

Had a Lee Company check out my parents struggling AC unit. It seemed to be underperforming. Scheduled a visit then had to ask them to change the time.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.

We needed our heat pump replaced and a mini split installed and Jesse did a great job of helping us. He explained everything and even did an involved test to check and make sure we were getting the right size for our house. Installation was quick and professional. Highly recommend.

Service scheduling was not only quick (they even had same day available) but flexible. The scheduling window was narrow -- they did not make me block out a 12 hour window during which they might arrive, but booked and arrived within a 30-minute window.

Technician was clean, friendly, personable, and efficient. Work was quick and well done. Happy with the service, they will be my first choice for future electrical work.

My heat went out and I was worried since some lows of 17 were forecast for the near future. I have a tight budget and had been slow in calling anyone - dreading the cost. I am fortunate that I have 2 separate units - upstairs and downstairs. It was the upstairs unit and we had been making it okay in our upstairs bedrooms. Due to a few recommendations, I called Lee Company. The technician quickly told me that both my units were dead - that my downstairs must be warm due to good insulation. He stated that it would take a long time to get the part for the upstairs unit - if it would even be possible to get it. He brought the installer back the next day to give me a quote. Both the technician and the installer confirmed that both units were dead - even though they were standing in a warm room with freezing temps outside. I was told that they had the units in stock (no choice of units was given) and that the price would go up by the first of the month, but they could get them installed before the low temperatures - if I gave them the go ahead. At this point I had not been offered a written quote or any information about the recommended units. I asked for the quote to be emailed. A few minutes after they left I received a quote for almost $16,000 - with a cancellation clause that stated that immediately upon signing I would be responsible for 15% for a cancellation and restocking fee. The dead downstairs unit has continued to keep the area warm. Another technician (obviously not with Lee Co) quickly realized that the upstairs unit needed a part that cost less than $60, He was able to get the part immediately and It took less than 20 minutes for him to install it. I would never have expected this type of scam from Lee Company.

I learned a valuable lesson today. I scheduled an estimate to have a few new outdoor receptacles put in. When booking the appointment, they make you agree to a Service Call charge - even for a quote.  Assuming their quote would be in line with other quotes I was getting, I agreed.

This should have been the first warning sign.  

When the tech got there, he was polite.  However, his estimate was way higher than others I've received. In addition, other electricians provided different installation options which will save me a considerable amount of money than the way they wanted to do the installation.

When I commented on how high the estimate was, he magically dropped the price a bit - but not that much.  He told me he has to quote a certain way and has no control over it.  This might be so the techs can't charge what the service should be and instead charge what the company wants.

So it appears their business model is to charge people to come give an estimate that is way too high so they don't have to do the work and still pocket the service call fee.  

Nice racket.

Not one, but on two separate occasions I took off work to meet the technician.  The first time, there was no record of an appointment on their books.  Giving them the benefit of the doubt, I took off the morning of the next business day to meet the technician at 8am.  I received a call at 8am that they would not be here until closer to 9am.
I am not able to take off work repeatedly to sit and wait for their technicians.  A call center manager heard my issues, was very polite, however I was not willing to take off yet again to let them try and fix the issue.

Called to report broken AC unit on 90 degree day. Lee came same day w 2 techs. Did complete check on both zones for obvious issues...all looked fine. Went to attic it was a clogged line. Vacuumed it out and and got the air cold. Went under house to check for drainage and see about any issues.  Went above and beyond and had complete confidence in them as professionals and their no nonsense approach. Will use again for sure.

We entered into a Home Maintenance program with Lee Company believing the company would stand by their priority service and attention. The HVAC inspection and service maintenance was outstanding followed by a complete written report and images the technician provided. The plumbing inspection report had to be chase down and requested a copy for our files weeks after the plumbing inspection, which was mediocre at best, when completed. An 11 year old could have done a better job IMHO.  Recently, we purchased a refrigerator late October and the delivery person did not have the skills or tools to hook up water into the refrigerator's water and ice-maker feature. We naturally called Lee Company to hook up water to my refrigerator appliance. Lee Company did not recognize my home maintenance benefits and informed us it would be after Thanksgiving or December we could have Lee Company hook up our water to the refrigerator. Instead we hired a plumber to hook up water to our refrigerator at the cost of an additional $175. As a member of the Lee Company Home Maintenance Program, we were assured in writing priory service appointment over others with a 20% discount on all parts and labor. We believe we experienced a bate and switch and Lee Company failed to deliver customer service as promised. Had we known this before signing the contract we would have chosen other service providers over Lee Company. Not everything promised is promised by Lee Company. Sorry is not a remedy and we are not happy consumers especially being out of pocket for money Lee Company could have saved us. Instead we warn consumers BEWARE of Lee Company. We Particularly dislike bate and switch tactics. Don't you?

They were able to schedule us right away. Once the tech arrived and assessed the problem with our AC units, he serviced them and had another tech deliver the part he needed to finish the job. He spent all day making sure the problem was fixed and was still very gracious as he wrote up our paperwork and explained the service agreements.