Best Door Installation in Nashville TN
James was excellent to work with! He got our gas line ran the same day. Definately recommend him!
2191 Garner Rd, Mount Pleasant, TN 38474
Had a Lee Company check out my parents struggling AC unit. It seemed to be underperforming. Scheduled a visit then had to ask them to change the time.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.
5237 Nashville Rd, Ste 6, Bowling Green, KY 42101
Mike contacted me after my post on Nextdoor where I was describing that I was struggling with water damage in my home, and offered his expertise. I was extremely impressed with the service I received.
Mike arrived on time, and was very polite and professional. He quickly diagnosed the issues that I had. Not only did he do a fantastic job, but he also offered some helpful advice on how to prevent future problems. He also was able to get a licensed roofer out, who confirmed his suspicions! They worked on this issue together and knew exactly what the problem was.
The quality of his work was top-notch, and he even made sure to take garbage bags full of moldy, soaking wet insulation and drywall out. I was thoroughly impressed by the level of expertise and professionalism that he displayed.
Mike also gave me advice on how to deal with my HOA that refuses to take responsibility for the damage done to my home due to maintenance negligence. He made me feel that I'm not alone in it.
I would highly recommend him to anyone in need of home repair services. He is reliable, skilled, and more importantly, he showed genuine interest in helping me solve the problem rather than trying to sell services. The world needs more Mikes!
Mike arrived on time, and was very polite and professional. He quickly diagnosed the issues that I had. Not only did he do a fantastic job, but he also offered some helpful advice on how to prevent future problems. He also was able to get a licensed roofer out, who confirmed his suspicions! They worked on this issue together and knew exactly what the problem was.
The quality of his work was top-notch, and he even made sure to take garbage bags full of moldy, soaking wet insulation and drywall out. I was thoroughly impressed by the level of expertise and professionalism that he displayed.
Mike also gave me advice on how to deal with my HOA that refuses to take responsibility for the damage done to my home due to maintenance negligence. He made me feel that I'm not alone in it.
I would highly recommend him to anyone in need of home repair services. He is reliable, skilled, and more importantly, he showed genuine interest in helping me solve the problem rather than trying to sell services. The world needs more Mikes!
Nashville, TN 37013
I sat on this review for a bit to ensure I had my final thoughts.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either). To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either). To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.
1717 Elm Hill Pike, Ste B, Nashville, TN 37210
We use Lee Company and twice a year they check Heating/AC and out electrical. This is a straight forward company with honest service personnel. I also like very much receiving a military discount when we need work to be done.
They call ahead, put covers on shoes for entering the house, review everything, take photos, and explain everything as detailed as you would like. Even when work is required or they find something they don't do a hard sell. They may say this has to be done or they may say you might want to schedule this as this should be done every say 5 years for duct cleaning. Then they can give you the price and you can decide on the scheduling.
Taking pics of my A/C or him standing next to the unit would do little to aid this review. The proof is in the satisfaction. We are totally satisfied.
They call ahead, put covers on shoes for entering the house, review everything, take photos, and explain everything as detailed as you would like. Even when work is required or they find something they don't do a hard sell. They may say this has to be done or they may say you might want to schedule this as this should be done every say 5 years for duct cleaning. Then they can give you the price and you can decide on the scheduling.
Taking pics of my A/C or him standing next to the unit would do little to aid this review. The proof is in the satisfaction. We are totally satisfied.
1836 Memorial Dr, Clarksville, TN 37043
You can't base a company due to one employee but after spending $26,050.00 with a company for 2 new units for a residential home one would expect to be treated as a valued customer . First of all we did receive 3 bids from reputable companies and out of those the salesman/ project manager that we liked the least was the one with the Lee company . We went ahead and went with the Lee Company simply because of the companies reputation . The units are fine the Installers were great . The issue was the salesman / project manager . As my spouse and I were outside looking at the upstairs unit the senior installer had called the Salesman / project manager and had him on speaker phone . The installer ask where the second crew was because they had scheduled two crews for installation due to having 2 units . The project manager told the installer to go ahead and set the second unit up because the other crew was behind . The installer told him they could not set it up because the pad had not been delivered , the project manager got irate and said I DONT CARE what you have to do JUST make it work . Once again the installer explained that it would not work ! The project manager repeatedly keep telling him to just make it work . I dont care who you are that's not what a homeowner wants to hear after spending twenty six thousand dollars with a company . So the saleman / project manager didn't care after the sale he just wanted it done even if it were wrong . So if your in the Sumner County / Hendersonville Tn do yourself a favor and get a different saleman not Anthony Grayson , or do business with another company . I did reach out to the company and they issued an apology but somehow we still feel like we were just another number and the job was done . Wonder how the Governor would like how one of his project managers conducts business with his company .
172 E Main St, Hendersonville, TN 37075
I learned a valuable lesson today. I scheduled an estimate to have a few new outdoor receptacles put in. When booking the appointment, they make you agree to a Service Call charge - even for a quote. Assuming their quote would be in line with other quotes I was getting, I agreed.
This should have been the first warning sign.
When the tech got there, he was polite. However, his estimate was way higher than others I've received. In addition, other electricians provided different installation options which will save me a considerable amount of money than the way they wanted to do the installation.
When I commented on how high the estimate was, he magically dropped the price a bit - but not that much. He told me he has to quote a certain way and has no control over it. This might be so the techs can't charge what the service should be and instead charge what the company wants.
So it appears their business model is to charge people to come give an estimate that is way too high so they don't have to do the work and still pocket the service call fee.
Nice racket.
This should have been the first warning sign.
When the tech got there, he was polite. However, his estimate was way higher than others I've received. In addition, other electricians provided different installation options which will save me a considerable amount of money than the way they wanted to do the installation.
When I commented on how high the estimate was, he magically dropped the price a bit - but not that much. He told me he has to quote a certain way and has no control over it. This might be so the techs can't charge what the service should be and instead charge what the company wants.
So it appears their business model is to charge people to come give an estimate that is way too high so they don't have to do the work and still pocket the service call fee.
Nice racket.
675 Middle Tennessee Blvd, Ste A, Murfreesboro, TN 37129
I'm beyond frustrated starting yet again at 4am this morning dealing with another loud water leak that awoke me. It's part of the ongoing problem I've been dealing with for months knowing we have defective Pex piping and have had Lee Company out for repairs and a full consultation and quote to replumb, replace and repair pipes, duct and HVAC units, along with the drywall, flooring, and mold damage resulting from this defective piping. I've been delayed and delayed trying to get a homeowners insurance quote started because the people who have come out, can't simply email me the quote. Hiller had it the same day, but I kept wanting to trust and reuse Lee Company for this massive undertaking based on years of experience, especially with my commercial properties. This morning is just my breaking point as I've got tons of emails where I have followed up with your customer service and been told, No problem, we'll send it to the field manager and get that to you today. I've never gotten anything.
1124 Menzler Rd, Nashville, TN 37210
Recently had a very simple problem with the ducting in our home and wanted to get a ball park estimate on repair costs. After nobody on the phone could give me even a rough answer, they sent somebody out to our home to asses the situation. Upon inspection, Mike tells me that he can only give estimates for larger-scale projects - but he can have a technician come out and give me an estimate for $79. What a waste of time. Is it really that hard to give me a breakdown of how you charge for your services, Lee Company?
Nashville, TN
bought an hour's worth of service on Groupon. Called them every business day for a week, and never got a call back. Guess they dont need my business. I will contact Groupon for a refund.
810 Bellevue Rd, Ste 109, Nashville, TN 37221
We are a long term customer of Lee Company.
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that, it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that, it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company
7071 Old Harding Pike, Bellevue, TN 37221
They were able to schedule us right away. Once the tech arrived and assessed the problem with our AC units, he serviced them and had another tech deliver the part he needed to finish the job. He spent all day making sure the problem was fixed and was still very gracious as he wrote up our paperwork and explained the service agreements.
3530 N Mt Juliet Rd, Mount Juliet, TN 37122