Best Door Installation in Nashville TN

James took on a whole new challenge for me.
I have moved to the area from Michigan last week. I am living in my RV which had developed a clog in toilet black water tank. Lots of people offered to help with no success. So I reached out to James who willingly accepted the challenge.
It was a nasty, gross job, but he stuck with it. And he successfully unclogged my toilet!
I cannot express how happy that made me.
James is a very friendly, family man. He never gave up. I very grateful.
I highly recommend his services. And if I ever need a plumber again he is the man I will call.

Had a Lee Company check out my parents struggling AC unit. It seemed to be underperforming. Scheduled a visit then had to ask them to change the time.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.

Mike contacted me after my post on Nextdoor where I was describing that I was struggling with water damage in my home, and offered his expertise. I was extremely impressed with the service I received.

Mike arrived on time, and was very polite and professional. He quickly diagnosed the issues that I had. Not only did he do a fantastic job, but he also offered some helpful advice on how to prevent future problems. He also was able to get a licensed roofer out, who confirmed his suspicions! They worked on this issue together and knew exactly what the problem was.

The quality of his work was top-notch, and he even made sure to take garbage bags full of moldy, soaking wet insulation and drywall out. I was thoroughly impressed by the level of expertise and professionalism that he displayed.

Mike also gave me advice on how to deal with my HOA that refuses to take responsibility for the damage done to my home due to maintenance negligence. He made me feel that I'm not alone in it.

I would highly recommend him to anyone in need of home repair services. He is reliable, skilled, and more importantly, he showed genuine interest in helping me solve the problem rather than trying to sell services. The world needs more Mikes!

I used Coolray for the first time Saturday, Joseph F came to service my heat/air pump. He was on time, explained everything in detail and even changed out my vent return free of charge! He was neat and very professional, I will request him every time. Joseph is a home grown young gentleman with skill and manners! I was very pleased with my service and signed up for regular maintenance on my unit!
Melissa Rose, Franklin, Tn

Service scheduling was not only quick (they even had same day available) but flexible. The scheduling window was narrow -- they did not make me block out a 12 hour window during which they might arrive, but booked and arrived within a 30-minute window.

Technician was clean, friendly, personable, and efficient. Work was quick and well done. Happy with the service, they will be my first choice for future electrical work.

I can't really say how their work was because the technician never called me to schedule an appointment, even after two attempts on my part.

I've had two experiences with Lee Company, one for electrical work and the other for a HVAC quote.

For starters, I booked an appointment and was given a four hour window of when the technician would arrive. I ended up having to reschedule because an hour and a half past the scheduled time slot, they still did not arrive. I ended up having to cancel and reschedule.

When the technician came out the next day, he was courteous and knowledgeable. He was somewhat pushy with trying to pitch additional services and work.

All in all, the technician was courteous, knowledgeable and the rate I was charged was reasonable. I was disappointed with the sales tactics and the tardiness but the technician did good work, the rate was reasonable, and he was courteous. I'm somewhat understanding of the tardiness due to the pandemic, but it was still pretty late even factoring that in.

I followed up with a HVAC quote (the first technician set that up). The second technician I worked with was also late. He was extremely pushy, and rude. Not only was I not told the truth (as I came to later find out), but he was incredibly rude and I had to pry to get basic information.

For example,

Me: What is the model you are quoting me?
Salesman:Why do you want to know? You wont find anything on it.
Me: Well this is potentially a big investment, so I'd like to do some additional research.
Him: How do you plan to research? Do you know people in the industry? You won't find anything.
Me: Well I would appreciate this basic info.
Him: Well I'll have to look up the model.

He also quoted a price and then used scare tactics if you go with another company, your house could be permanently damaged and you would be stuck with that damage. You dont want that, do you?

He also asked what other companies quoted the work. I was honest and told him that I planned to get 3 or 4 quotes, as this is a big investment.

He sneered and told me If you want to spend the time you can. You won't find another company that will do it cheaper, and if you do, they won't know what they are doing and you'll have some kid fresh out of school installing your HVAC and messing up your house.

He also asked what brand of unit I had been quoted and I said American Standard. He then said that We use Trane, which is better.

Me: Isn't Trane and American Standard the same thing?
Him: American Standard is a lesser make than Trane and is made differently.

When he left I did some research, and come to find out that American Standard purchased Trane's HVAC division in 1984, and they are now identical, with the exception being the name plate on the unit. Turns out they are made in the same places too.

I could provide other examples, but suffice to say, I couldn't wait until this guy left my house.

Needless to say, I will not be using Lee Company to meet my HVAC needs.

We entered into a Home Maintenance program with Lee Company believing the company would stand by their priority service and attention. The HVAC inspection and service maintenance was outstanding followed by a complete written report and images the technician provided. The plumbing inspection report had to be chase down and requested a copy for our files weeks after the plumbing inspection, which was mediocre at best, when completed. An 11 year old could have done a better job IMHO.  Recently, we purchased a refrigerator late October and the delivery person did not have the skills or tools to hook up water into the refrigerator's water and ice-maker feature. We naturally called Lee Company to hook up water to my refrigerator appliance. Lee Company did not recognize my home maintenance benefits and informed us it would be after Thanksgiving or December we could have Lee Company hook up our water to the refrigerator. Instead we hired a plumber to hook up water to our refrigerator at the cost of an additional $175. As a member of the Lee Company Home Maintenance Program, we were assured in writing priory service appointment over others with a 20% discount on all parts and labor. We believe we experienced a bate and switch and Lee Company failed to deliver customer service as promised. Had we known this before signing the contract we would have chosen other service providers over Lee Company. Not everything promised is promised by Lee Company. Sorry is not a remedy and we are not happy consumers especially being out of pocket for money Lee Company could have saved us. Instead we warn consumers BEWARE of Lee Company. We Particularly dislike bate and switch tactics. Don't you?

I had the Lee Co. come to check a semi-performing electric heater on 12/31.  It was heating, but not well.  The technician said one heating strip was burned out and could not be replaced because it was an older unit and that part was not available any more.  The only option I had was to replace the entire HVAC unit at a cost of over $5000.  I opted to wait to have another company look at the unit on the following Monday.  That technician analyzed the unit and found the problem to be a blown fuse!!!!  HIs service call was all I was out!  Either the Lee Co. representative didn't know what he was talking about or he was looking for a commission on a new unit.  Either way, I won't call this company again.

I asked him to come hang a large and heavy mirror on my wall. I told him it would require two people. He came by himself after this conversation anyway. We had to help him ourselves. He glued this very heavy mirror to the dry wall, which was too heavy for glue alone. It fell off a few weeks later I hear a crash where it fell off the wall. It damaged my dry wall and the baseboard when it did. If we (or the pets) had been in the room we could have been seriously injured. I contacted him repeatedly. He told me I sabotaged my own mirror and refused to come rehang/repair or give me a refund. DO NOT HIRE HIM!

We are a long term customer of Lee Company.
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that,  it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company

Almost impossible to schedule appointment. I have been calling for over a week to get annual maintenance schedule, on hold for half an hour, left messages still no luck!!