Best Hot Water Recirculation Pump Installat… in Milwaukee WI

Chris from Urban Plumbing came to give us a quote to fix our whirlpool tub. We had a different plumbing company come out twice, spending 3 plus hours to diagnose what was wrong and to tell us the whole tub would need to be replaced... It took Chris looking at the tub for a total of 20 minutes(10 of which was filling the tub enough to cause the problem we were experiencing) to find out what the actual problem was. It needed no parts to fix... Chris was extremely professional, punctual, and knowledgable. I highly recommend calling Urban Plumbing for your plumbing needs.

It was very reasonably priced for the work done too!

Needed a water heater checked quotes from three area plumbing company's .
Faust was quick with the quote and where in line with the other two.
We set it up for the next day . They came at the scheduled time and did a nice job. Very professional through the whole start to finish process . Will definitely use them again for other plumbing needs

I'm pretty good with tools and have installed one water heater before. For me the whole job turned into a total nightmare. After been without hot water for an embarrassing length of time I gave up and called this 100 year old company. The technician named Rod came in and the job was completed in record time. Rod was not only very knowledgeable but also gave a detail explaination of the problem.  The bill was very responsible. Any plumbing problem I have in the future is now a no brainer who to call. I give my best recommendation to Borkenhagen Plumbing & Heating. Thanks Rod!

Scott did an excellent job installing my new A/C. I also had Horsch & Miller install a new hot water heater in my home and again another excellent job. They are do a very through job and are reasonably priced. I would highly recommend them!

James & Larry came out to service two different jobs at our condo buildings in the past week. They work great as a team, and are very efficient in diagnosing the problems and offering different solutions that best suit your budget and appetite for hassles (such as patch-up work/paint jobs, etc.). As true pros, they're very patient with savvy lay people who know very little but ask lots of questions.

Today is Wednesday night.  We had been without a water heater since early Saturday.  2 friends of the family had looked at it and couldn't find the problem.  It was time to call a professional.  My fiance scheduled an appointment with a heating and cooling company that said they could fix the problem.  They came out at 1pm and basically said, Sorry you need to call a plumber.  She was frustrated.  She had explained over the phone what the problem was...why did they schedule the appointment?  So I think fast from work.  I look up Water Heater Repair on Yelp in the Milwaukee area.  3 companies come up which are all actually one company.  Cudahy Plumbing, Service Now, and B. Bohmann Plumbing.  All three companies are part of the Bohmann Plumbing Company.  

I call and get through right away to B. Bohmann himself.  He can get someone out to our house today.  Just needs my fiance to call him with some info from the water heater.  She does that and is told someone will be out by 4pm.  There is a charge for the home service call and also a separate charge for the diagnostic tests they will run on the water heater.  Ok fine.  We just want it fixed.

The technician shows up on time and runs the tests.  My fiance is told that we have a faulty gas valve and it will cost 400 and some odd dollars to replace...but...he doesn't have one and we will have to wait till tomorrow.  (Their website says, Stocked Service Vehicles - Our rolling shop comes to your home fully stocked and equipped to perform the needed repairs. No running around town for parts wasting your time!)  Ummmm...no.

She wants it taken care of today.  With the replacement of the gas valve cost plus the home service fee plus the diagnostic test fee she asks what it would  cost to replace the whole water heater.  Oh sure.  He has one in his truck.  He quotes her a price.  Fine.  She'll take it.  How long till it's in?  Oh that's a 2 hour job.

A couple of hours after the appointment started she calls me.  He can't get the old water heater out.  It's too heavy and there are pipes that are too close.  He is banging it all around trying to get it out and he can't do it.  I'm also told that he called his boss to tell him he needed help and was told to do it himself...everyone is busy.  She is frustrated.  She calls the company.  The boss answers.  She tells him what is happening.  That his technician will not be able to get our old water heater out by himself.  B. Bohmann tells her that his technician is a big boy and he can do it.  Also stating that you are not the only people in Milwaukee who are having problems right now.  That he is at an emergency call and his other techs are also out right now.  She calls me in tears.

Now I'm on the road...on the way home to see if I can help the tech out.  I call B. Bohmann and tell him that he left my fiance in tears after their conversation and I'm told that I told her straight how it is.  I'm sorry but I don't give out flowers.  I'm sorry she is so sensitive, but I'm with a client right now and it's an emergency call.  I tell him that part of running a business is providing customer service and that he is not providing that to us.  He states that his company provides what they promise.  I state no, we are buying a new water heater and we were told it's a 2 hour job.  He states you will get your water heater.  I ask when?  He says tonight.  Mind you it's already 7pm.  

I get home and at first try to figure out how I can help this tech.  He states that he understands that we are upset and that his boss treated my wife rudely.  (He doesn't know I called his boss.)  He says that is not the way it is supposed to go.

After a quick consultation with my fiance we decide we don't want this company's water heater.  We just want to be done with them.  As the tech is packing up I hear him talking to himself saying he should find a new job.  That his boss has done this before with other clients.  I ask him how much the charge is.  He says that if we want to pay him for his work he would charge us for the home service fee and the diagnostic fee.  I decide to pay it just to be done with this company all together.  I don't want Mr. Brian Bohmann to come back to us and claim we owed him money.

More from their website:
# We Listen to You - Our employees do not talk down to our customers! Your questions give us the opportunity to understand your concerns. Only then can we recommend appropriate options and solutions to your plumbing needs.  Ummm what about the boss?

So we get ready to retire to another night at home without hot water.  BUT WAIT.  The truck comes back about 15 minutes later.  The tech lost the lock on the back of his truck and he was wondering if it fell in our driveway.  But he states you have already been through enough tonight.  Still I get a flashlight and search the driveway.  No lock.  He says he must have lost it on the road and wishes me a good night.  Too late for that...

I read the other reviews for this plumber and decided to call two other plumbers first, got voicemail for both and neither of them returned my call. After waiting a week for a call back, I decided to give Sterling a call. They actually answered the phone and set up an appointment around my schedule. They did a fantastic job and they were fast courteous and very professional.

Next time I need a plumber they will be my first call.

Unfortunately, this company bought A&S Plumbing in Watertown WI.  The first time we called, they fixed our shower which resulted in a leak through the garage ceiling and a bulge in the bathroom floor.  Unfortunately, we didn't realize this right away and contacted them to fix a kitchen sink.  We were charge over $500 for less than half an hour of work.  When we questioned the charge, we were told the price was standard.  Later, when we realized there was ongoing leak  from their shower repair, they refused to take responsibility.