Best Electrical Panel Repair in Milwaukee WI

We recently moved into a house and this was our first time hiring a plumber.  That being said, it was daunting to decide who we wanted to go with.  Jay from Norman's Home Improvements made the decision easier for us, as he was thoughtful and willing to discuss our possible plumbing issues right away, before even booking an appointment.  I wouldn't hesitate to recommend Norman's to anyone who was looking for assistance.  Our experience was a good one, and our issue was resolved with one visit.  The total cost was especially reasonable, and we feel we learned a lot in the process - it is always a great thing when someone is willing to explain things to you and answer questions, versus just completing the job.  

I reached out to numerous plumbers and companies, but Jay's response stood out right away.  While most people were happy to give me a (fairly high) ballpark quote which left me wondering if I would be taken advantage of for my lack of plumbing knowledge, Jay was happy to discuss the possibilities of why our kitchen sink had stopped working for no apparent reason ahead of time, before even booking an appointment.  He was able to come take a look at our sink just a couple of days later, on a Friday evening.  He spent some time discussing the plumbing of our house with us in general, which was extremely helpful as we only moved a few weeks ago.  He was happy to answer questions and make sure we understood things, which we really appreciated.  He was professional and explained the cost ahead of time after diagnosing the issue and prior to completing additional work beyond the base service fee for the visit.  

Norman's Home Improvements was a good first experience for us, and I would gladly hire them in the future for additional work.  In addition to plumbing, they also do work on electrical, HVAC, and carpentry.  We would highly recommend Norman's and we especially appreciated the willingness to not only perform the work but explain the process to us as well.

I needed an under cabinet light fixed. The Technician said it was a wire, and it should be no problem. It took about an hour. The light worked when he left.... and stopped working about 3 hours later.
I called Roman Electric Milwaukee in the morning and was told there was no warranty on the fixture. I told her the fixture was fine- but... again it's not working. She again reminded me there was not a warranty. I told her I needed to get it fixed. She said she could send someone out- and she could waive the travel fee.... I said okay. She said they wouldn't be able to come out until the next week. I told her I needed someone sooner. She said she would have the Technician call me.
A week later, I had heard NOTHING from Roman Electric.
I sent them an Email reply to the copy of the Bill they sent to me the day of service.
I received a voice mail from Sam in Customer Service, asking me to call back.
She was very snippy with me and said Since I have already decided to give them a bad review, they would refund my money.
It is very sad when a National Franchise Service Company would rather refund your money than make an effort to resolve the issue. I will NEVER again call Roman Electric for any Plumbing, Heating, Cooling or Electrical needs.
I also hope Sam either finds a way to like her job, or finds a job she can be good at. Dealing with customers over the phone was an EPIC fail.
To be clear- the Technician was wonderful- told me what he found, and how he was going to fix it. I called about the repair before business hours- the call center was very friendly. When I called back the first time- I spoke with Sam and she was NOT friendly, was a little verbally combative and did not seem to attempt to try to help me resolve my issue.
I have never been so dissatisfied that I have left a negative yelp review before. This is the first time I have felt personally disrespected as a paying customer to the point that I felt the need to warn others.

Extremely professional.  Always on time.  Very knowledgeable and informative and the work they do is always high quality.  I have used Hartlaub for plumbing HVAC, electrical work.  Highly recommend.