Best Routine Maintenance in Mesa AZ

The return of customer service!!

I called S3 Plumbing after noticing my water heater was leaking.  Sultan was at my home within 30 minutes!  Very professional, and good at communicating all the issues I was having.  I needed to have my water heater replace, and he returned 45 minutes later with a new one.  Installation was done quickly and he left the worksite cleaner than when I arrived.  I really appreciated that he never tried to upsell me on items and services I didn't need.   He has since check with me to make sure everything was working properly.  I will definitely be call Sultan back for all my future plumbing needs.

Todd

Gino and Double G did a great job and price was comparable to other estimates I received. Water softener and filtration is great! I would recommend Gino to all my friends, family , and neighbors!

!!!We love Lawson Family Plumbing!!!
We have used them several times in the last few months and each time a different tech came out. There were all professional, prompt, efficient and nice. The receptionists are professional and nice too! The quote let us know how much the job was going to cost before they started.

Tony, the last tech that came out told me everything he was doing step-by-step.. He did a neat job and was methodical about his work and I can say that about the other techs as well. Unfortunately I don't remember their names.

MY ONLY CONCERN is Lawson Family Plumbing will grow too big and they'll lose that personal touch of customer service. If that happens, I will have to find another plumbing company.

For now, thank you to each employee and to Lawson Family Plumbing!!!

I had several quotes from other companies for a water softener before deciding to go with complete water systems.  Brian showed up on time and explained different type of systems available.  

It was raining on the scheduled day for installation and Brian and partner still showed up.  Work was done very professionally and tested to make sure there was no leaks.

Jordan was very efficient, detailed  and thorough.
We were so glad to find someone so responsive and easy to work with especially when dealing from another state.
I will be contacting him to get  more stuff done for the house soon .
Thank again for your help .

I would highly recommend Anchor Plumbing!  There was a crack in our 10 year old fiberglass tub. Anchor ripped out the old tub and the surrounding tile for us. They provided a simple, beautiful white porcelain over steel tub and updated our funky old fixtures with oil rubbed bronze fixtures. He was extremely punctual with his in home quote process and also when he came to do the work. I'm so glad to have found Anchor Plumbing and hope to use them again when it's time to overhaul our master bath! For reference on our pics, we had Clayton Family Tile install the surround... five stars for them as well!

Erik did a great job installing a new Kohler under mount sink. Multiple plumbers said it couldn't be done. Erik proved them wrong in a professional and timely manner. So e cited!

I went with the place because of the great reviews.  The technician was quick with resolving the problem. The technician was professional. The price was outrageous. The part pricing was hugely marked up. $ 85 for a part that you can get at Home Depot for $7 max.  $ 110 for toilet tank replacement parts. $310 to remove a toilet and replace a O ring.  I would have been better off getting a handyman to do this work.  I feel ripped off.

9-22-16
After writing this review I was contacted by Jeff the owner who discussed the charges with me.  To my surprise and shock, he refunded me $ 245!  Not many businesses will step up and correct errors in this manner.  I feel this owner really cares about what other think of his business as well as correcting any issues that may come up with his technicians.   Thank you Jeff, for reaching out to me to make this a better experience for me.  I am very impressed with your customer service! I changed that 2 star to 4...because of you!

Terry and Brandon came out to address a problem today that was left by a previous company (they refused to come back out). They were completely professional, kind and took our concerns very seriously. King fixed the problem and made sure we were satisfied, telling us they would come back out if we had any further concerns. I look forward to using them again.

My hot water heater started leaking and I was looking for a professional to remove it and install a replacement. I found Cory through the Nextdoor app and he was able to come out the same day (even a late appointment since I was working), replaced the hot water heater, and had us back up and running within about an hour.  
We did have one minor issue, after installation he left and I happened to go back out to the garage an hour or so later and discovered a small pin leak had appeared in the solder on the intake line.  I shut off the intake and called Cory.  Since it was already late (after 8:30 PM) I told him he could come back out in the morning.  I knew I wasn't going to be home when he arrived but had the ability to remotely open my garage door for him to access the hot water heater.  He was ahead of schedule and with our camera system, I was able to see him working and he replaced the intake ball valve, reinstalled the line, cleaned up everything, and closed the garage door as he left.  
He was very professional, informative, trustworthy, respectful, and their prices were very reasonable prices compared to other quotes I received.  
I highly recommend Cory and Howard Family Plumbing for any of your plumbing needs.

We used these guys this week to replace are shut valve for the washing machine and the service was outstanding. We will use them again for any plumbing repairs. I reached out Tuesday(7/25/23) and they were here within hours to see what was going on and gave me a quote. The price was very reasonable, the communication was there and the work was performed on time. Will is the gentleman I worked with during the process and he was very professional and patient. We had some hick- ups on are end and had to reschedule. He was understanding and helpful throughout the entire process. I'd recommend them to family and friends!

Second Opinion Plumbing is a breath of fresh air!!  Yesterday I called a plumbing company that had previously done some very good work in my home at what seemed a fair price.  I was unable to speak to anyone, and left a message.  I feel this is concerning, especially if I had had a plumbing emergency, and there was no phone option to state so. However, after 24 hours I had not received a response to my message.  I then turned to Yelp, a site I am very grateful for because I have yet to go wrong with highly rated companies on this site.  Because this company had well deserved 74 five star reviews I called Second Opinion Plumbing late this morning about a broken spigot on my patio.  My hose had frozen onto the 30 year old spigot, which had previously occurred with a different hose about a year ago.  Brian, from Second Opinion Plumbing answered the phone, and I explained the issue and let him know it was not an emergency situation.  I expected that it would be several days before I could get an appointment.  I asked if he could give me a ballpark figure for the cost, which he did.  I had researched the price (national) for spigot replacement, which is $150.00-$300.00, depending on where you live in the country.  I did request a free estimate.  Brian said he was having lunch near my home, and would be over as soon as he was through.  About an hour later he showed up, looked at the problem, and gave me the same price as he quoted over the phone.  Since we had to walk through the laundry room to get to the spigot, he also diagnosed a problem with my clothes dry, an easy fix, for which I am EXTREMELY grateful :)   I believe he would have fixed the dryer problem had I asked, but it is probably something I can do myself. He replaced the spigot, added additional hardware to make it more stable and sturdy, and showed/explained to me that in the future it would be much easier to replace the spigot, if needed.  The final cost was much less than the national average.  The on/off handle on the spigot actually matches the trim paint on my home, maybe just a happy coincidence :)   I feel that Brian and Second Opinion Plumbing are absolutely honest and very reasonably priced, and will call them for other upgrading in plumbing I have been planning to have done, as well as for any emergencies.  I would very highly recommend Second Opinion Plumbing to everyone and, as far as the 1st company I called, well, they have lost my future business. Brian was friendly and professional, and worked quickly and efficiently.  I am very happy to have found an honest plumber, especially after experiencing some horror stories with past plumbers.  I cannot say enough good things about this company!!

Unfortunately, downgrading from 5 stars... Their cost just got to be outrageous! They gave me a small discount to diagnose a problem with my downtstairs unit and certify the upstairs unit is working correctly (selling my home and need it for the buyers). So that came up to $120, ok , fine.

The guy who barely speaks English, has no idea what I'm telling him, just informed me it's gonna be $200 to top off the freon in the downstairs unit! And my ACs are almost brand new! So this visit is costing me $320!

So disappointed, we used them for almost 8 years, and all of a sudden things went downhill.

Trevor and Dylan are amazing !  They installed our new water heater and softener system.  They also did a bunch of new emergency response plumbing we needed on our old home. They got each phase of the project done fast and clean!  It always helps when you hire owner operators like these guys!

My thanks to Fixer Joe G for changing out some light fixtures for me.  He was on time and handled the tasks like a pro.  I highly recommend him to all!  Thank you Joe and Fixer!