Best Hot Water Recirculation Pump Repair in Memphis TN

Shawn Patton does a phenomenal job taking care of his customers no
Matter how long it's been since we used them. With the ice storm we lost power and I was trying to hook a generator up to my furnace. Shawn went out of his way to help me and answer questions and even called me back later to check on us. Always willing to go the extra mile and take care of his customers. Highly recommend for their quality and service!!!

They did a great job with my water heater installation. They were flexible to help with picking up the water heater we purchased. We recommend them.

Very professional, timely, and thorough-Trey was excellent! Definitely recommend them.

After years of using independent HVAC guys and never being able to find them again, our realtor scheduled Chaote's for us when we sold our old house. They fixed an issue that we'd brought up several times to other companies who all told us it was normal (to smell gas).  In our new house, when we needed to replace an old unit, we didn't hesitate to call Choate's and at the recommendation of our realtor, we signed up for the service plan with the discounts. We got an awesome new air conditioner with the best service and we're actually excited to get Choate's to do more for us. I love that they do so much.

I'm generally pretty happy with the work that Choate's did. I needed a 3 ton A/C and heating unit installed at my home. Their sales rep came out to my home, wasn't high pressure, looked over the site and told me exactly what they would do. They quoted less than the other very reputable company charged so I went with them.

Their installers got the job done in a day. The only quibbles I have with the installation is that they did free duct cleaning but they did a sloppy job of taking off the vents, leaving lots of score marks in the paint, and they put a couple of dings/scratches in the walls that I'll have to get touched up. And they did leave a lot of cigarette butts in my driveway. And they did run the new A/C line outside the exterior of my home, which I guess I'm fine with, but I would have liked to have been told earlier that they couldn't use my old refrigerant line (which runs inside the walls and is a lot tidier). They didn't install the controls properly, but that wasn't their fault and a Choates person came out the next day and fixed it.
And I had a rather complicated return duct system which needed filtration which the Choate's guy found an innovative solution to.

So there's good and there's bad. I would say I am overall happy with the job. I was most impressed with the project manager and the sales rep, less so with the installers. I would have given them a decent tip if they hadn't been so careless with the walls and duct cleaning!