Best Boiler Services in Memphis TN

Shawn Patton does a phenomenal job taking care of his customers no
Matter how long it's been since we used them. With the ice storm we lost power and I was trying to hook a generator up to my furnace. Shawn went out of his way to help me and answer questions and even called me back later to check on us. Always willing to go the extra mile and take care of his customers. Highly recommend for their quality and service!!!

Best hvac man out there got my air up and running in 15 minutes when 3 other companys said there was nothing they could do. Id recommended mr Dan to anyone

was charged a different price from quote only had a clogged drain have used them before and was charged a different price from what I was charged before for same issue 200 dollar difference!

I was on the Choate's Family Plan, but it's proved to provide very little value. The last three service visits I've had have all been negative experiences. Years ago, the company use to have really great technicians and they did a lot of great work for me, but these people have seemingly long moved on. Last summer, a tech visits my house to service a fully functional outside A/C condenser. Twenty minutes later the service tech contends the dedicated wall circuit breaker is broke and $240 later I'm buying another circuit breaker that was selling on Amazon for $40. Fast forward to the fall, the next tech services the furnace in the attic, but leaves the dirty air filter in my living room then proceeds with driving off. Fast forward again to this summer, I have a condensation drain line clog which water damaged my ceiling. Tech 1 quotes me $500 to repair the clog and charges a $200 visit fee which can be applied against the repair if I proceed with the work. I said sure let's do it.  Tech 1 also said he noticed a dripping water leak with the tub facet and he quoted $1,200 for this repair. I passed on this repair option as it seemed very high. Tech 2 arrives on-site a couple days later to do the work and contends he can't snake the clog. He tells me it'll require removing the vanity in the upstairs bathroom, cutting the wall, removing an existing pipe, and installing a replacement sloping PVC drain pipe. The new quote is near $1950. I said let me get another quote first. I have a brother come over to the house to get his opinion. After inspecting the problem, he's snaked out the clog in about 30 min without cutting the wall. He's not even a plumber. I called Choates back a couple days later to have them come out for a scheduled HVAC tune up. I specifically questioned whether the 3rd tech will cleanse the condenser line. The service rep said, the line will be inspected but he didn't know if the tech would clean out the line. Tech 3 arrives and services the HVAC system. I asked him point blank after describing the recent clogged line. Tech 3 says he inspected the drain line but cleaning the line isn't part of his service. He suggested I periodically pour a cup of bleach down the line to keep it cleared. So much for hiring a qualified HVAC company to perform regularly scheduled maintenance in an effort to avoid such problems as a clogged condenser drain line.

In my personal opinion, Choates is too focused on sales growth and is compromising providing that minimal service level we all expect. I keep thinking If they had kept my condenser drain line clean as part of the normally scheduled maintenance, maybe the line would never have clogged.

Nice technicians but... I paid $600.00 for them to fix my ac. It stopped 2 days later. They  sent another tech out on Saturday (again, nice guy) but he didn't fix anything. He just told me that I needed a new system. Which I agree with. They are charging me $230.00 for the second tech visit even though he didn't fix anything. So I am $830.00 into them for 2 days of ac and it is still not working.
They quoted $4700.00 for a new system that I found with another company for $2800.00.  When I complained he said well, that's just the way it is....I do not recommend!

Watch your wallet. This bunch hit us for over $400, and actually only replaced washers on a dripping shower faucet. They actually did more harm than good on cleaning out a waste drain.
Don't waste your time but most importantly don't waste your money.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.