Best Sewer Installation in Madison WI

I am one to really let my laundry pile up until I REALLY need to do it because it is my least favorite chore.  After one load of laundry on a Sunday morning, I went down in to my basement to find a large puddle had come up from the floor drain. Uh-oh, I knew that wasn't good. I called Roto-Rooter. They had someone call me back quickly. They were on overtime (of course) and the trip charge was over $100 more than during the week. I decided I could wait a day (YES! I got out of doing laundry!)
Monday morning I was called and they gave me a window that someone would be out between noon and 3pm.  3pm came by and still no show. I called a little after 3 and was told that someone should be at my place in about 20 minutes.  I wish they would have been a little better with communication if someone wasn't going to make it during the time window.
The tech came out. He was very friendly. Culprit: Tree Roots...Boo!  He was able to clear out the pipe pretty quickly. Overall it was a good experience and I would use them again - they just need to work on communication better!

Excellent service and transparent pricing! A few weeks ago I had a pipe burst during one of the coldest days of the winter. It was getting late into the evening and I called around to a few places seeking emergency services. Scott answered the call and arrived at my door within an hour or so. He was extremely professional, thorough and knowledgeable about what was going on. He also gave me tips on some other issues that he thought could use some attention, but not right away. I received an invoice for the services a few weeks later and it was detailed and transparent--no hidden fees or sketchy charges for driving time (which some other local plumbing companies do). I will definitely be using these guys again and I highly recommend them. Scott was awesome! These are the guys you want for plumping!

The downstairs toilet wouldn't flush and there was gruesome gook coming up the laundry room drain....so we called our plumber who recommended Gary @Budget Drain. Gary zipped over here, cleared out our main line (which was plugged up with tree roots) and now all is well again. His price was reasonable and he was professional and easy to deal with. Highly recommended.

Our kitchen sink was leaking, and when I closed the shut-off valves under the sink, they leaked, too. I called and was able to get a same-day appointment. Dan was very friendly and professional, and the price was very reasonable. I am very satisfied with the results and would gladly hire him again.

This location was our last hope. The staff was beyond helpful and friendly. They had exactly what we needed. We are very grateful for their kindness and willingness to help.

I've used these guys a few times and have never had a negative issue with them. I had a major freeze up this winter in an old pumphouse and even though busy, they got out here that day. Was a major job and the price was totally reasonable for the amount of work it took, thankfully.

I met Dave and his team in 2018 for a home remodel.  He is down to earth, thorough in his work and communicates well along the way. He is also very fairly priced. I have hired Dave for many additional jobs and referred to multiple friends.  I highly recommend you give him a shot! -Ryan

Honestly, I can't write enough good things about S&S!  We had our whole water main from the house to the lateral break. It was lead, leaking badly, and had to be replaced quickly.  Lygia in the office was awesome to talk to and helped us get going right away.  Rick came out and gave us an estimate in under a day.  We received an incentive from the city with the pipe being lead and S&S worked directly with them and handled everything from start to finish.  On time, honest, super fair pricing, great work, and all around nice people.  If I could give 10 stars I would!!!

Nick, came here when he said fixed the problem in no-time and was gone... He did an excellent job, was polite & very friendly!!! I would hire him again in a heartbeat!!!

Bob

I called this company for them to check my water heater last year. A representative from the company came to inspect my water heater. He said that it is a FREE inspection and estimate. He came in and inspected my water heater and gave me a quote for a new water heater. A month after, I received an invoice for the inspection which contained incorrect notes of the assessment. I called the company to question about the charge. I spoke to this rude ass woman and said Oh..I dont know if my manager is gonna like this. She put me on hold for a long time. When she came back on phone line, she slipped her tongue and told me something very interesting about the history of my house from reading their past notes. All of a sudden she retracted back her statements and said those were not true. She then said to me rudely Well dont call us anymore in the future for you plumbing needs. She abruptly hang up the phone.

So yes, I will remember that statement and how bad they treated me. Obviously, I still remember it today and took the time to write this rating. I want other people to be aware of my experience.

This is the worst plumbing company that I've ever dealt with. I dont recommend anyone to this company. Obviously, there are tons of choices out there. I got my water heater from someone else that treated me way better than they did. This company doesnt even deserve any stars. They get a lot of big business contracts that's why they think they're the shit!

I had a simple water heater replacement job and called Pipe Dreams because they are near neighbors and I wanted to support a small local contractor.  We set a time for replacement, they had a cancellation and asked to come early, which was fine. The journeyman plumber was fine and the work was completed within 2 hours; however, then the bill comes. They charged substantially more than MY price on the heater even though they get a better price. The biggest problem was the labor... $353 for 2 hours of journeyman labor. I called and gave them an opportunity to correct the billing. They said they charge for drive time. Uh, it takes about 3 minutes to get from their driveway to mine. They could not justify the time versus the billing but also did not change the billing. It is quite a shame to look for a small local plumber to support but find a someone that I'm posting negatives about instead.

The previous owner of the house used this company for septic. They sent us a three year reminder to have out system pumped. The Friday after I got their card in the mail I called to set up an appointment for septic and the tub faucet that had started to drip.They said someone would come but did not set up a time other than Tuesday, wanted my card on file before I had any work done, and made me feel like I was being stupid for asking for two services that they provide. Yes I know the septic crew is not going to fix my tub! Whatever, I need something done because my faucet had been going since Thursday so I agree.

On Tuesday I get up early and wait until about 2pm before calling to see if they could give me an update. They say I set up an appointment for Wednesday (No I didn't.) but that because of what I'm describing (The same thing I said Friday) they would cancel my ticket and have their Master Plumber call me. Again didn't say when or give me any other information. Looks like another reviewer had a similar problem. I guess I'll call someone else for the tub and see if Country Plumber bothers to show up to do the septic on the date they said.

They came out when scheduled but left me nothing to let me know when they were there. As far as I know they did a good job. Everything was left neat with no evidence they had been there (good). They never sent an invoice so I had to call them to get one. We paid them the day I called asking for an invoice. Two weeks later they had not updated the state department of health records. I had to call them again to get them to do that. Price was the best around but will probably not use them again after these problems.

Incredibly difficult to schedule anything... they can't even confirm if we can set an appointment for tomorrow.

I have used this company only twice and years apart. Each time the same service man was eager to have me replace my entire HVAC system. In fact on the last visit, the system was not fixable. Sad to say I had a competitor look at the system and it still functions just fine. In fact I asked the technician about the very issues my system supposedly had, and he did not see an issue or problem at all. My HVAC continues to work just fine, remarkable given that I was told it was ready for the junk pile. Now I will say that my system is older, HOWEVER it still works just fine. Some day I will be ready to replace the system and the company I will not call is Lange. It is shameful to try and take advantage of people.

Do not hire if pumping septic. Company will entangle you with the State, trying to use them to put in new very expensive septic system,