Best Sewer Installation in Madison WI

I am one to really let my laundry pile up until I REALLY need to do it because it is my least favorite chore.  After one load of laundry on a Sunday morning, I went down in to my basement to find a large puddle had come up from the floor drain. Uh-oh, I knew that wasn't good. I called Roto-Rooter. They had someone call me back quickly. They were on overtime (of course) and the trip charge was over $100 more than during the week. I decided I could wait a day (YES! I got out of doing laundry!)
Monday morning I was called and they gave me a window that someone would be out between noon and 3pm.  3pm came by and still no show. I called a little after 3 and was told that someone should be at my place in about 20 minutes.  I wish they would have been a little better with communication if someone wasn't going to make it during the time window.
The tech came out. He was very friendly. Culprit: Tree Roots...Boo!  He was able to clear out the pipe pretty quickly. Overall it was a good experience and I would use them again - they just need to work on communication better!

Excellent service and transparent pricing! A few weeks ago I had a pipe burst during one of the coldest days of the winter. It was getting late into the evening and I called around to a few places seeking emergency services. Scott answered the call and arrived at my door within an hour or so. He was extremely professional, thorough and knowledgeable about what was going on. He also gave me tips on some other issues that he thought could use some attention, but not right away. I received an invoice for the services a few weeks later and it was detailed and transparent--no hidden fees or sketchy charges for driving time (which some other local plumbing companies do). I will definitely be using these guys again and I highly recommend them. Scott was awesome! These are the guys you want for plumping!

The downstairs toilet wouldn't flush and there was gruesome gook coming up the laundry room drain....so we called our plumber who recommended Gary @Budget Drain. Gary zipped over here, cleared out our main line (which was plugged up with tree roots) and now all is well again. His price was reasonable and he was professional and easy to deal with. Highly recommended.

Dan has (unfortunately, yet thankfully) been to my house several times to unclog my drain in the basement whenever it backed up. Day or night, I even called him on either Christmas Day or Eve, and he came out right away. Dan cares about his customers and always goes to great lengths to provide quality service and also provides references for bigger projects, for example, for me to get my tubing replaced in the basement, so that my drain doesn't keep on getting clogged. Anytime you need any sort of drain service, please call Dan!

This location was our last hope. The staff was beyond helpful and friendly. They had exactly what we needed. We are very grateful for their kindness and willingness to help.

I've used these guys a few times and have never had a negative issue with them. I had a major freeze up this winter in an old pumphouse and even though busy, they got out here that day. Was a major job and the price was totally reasonable for the amount of work it took, thankfully.

I met Dave and his team in 2018 for a home remodel.  He is down to earth, thorough in his work and communicates well along the way. He is also very fairly priced. I have hired Dave for many additional jobs and referred to multiple friends.  I highly recommend you give him a shot! -Ryan

Honestly, I can't write enough good things about S&S!  We had our whole water main from the house to the lateral break. It was lead, leaking badly, and had to be replaced quickly.  Lygia in the office was awesome to talk to and helped us get going right away.  Rick came out and gave us an estimate in under a day.  We received an incentive from the city with the pipe being lead and S&S worked directly with them and handled everything from start to finish.  On time, honest, super fair pricing, great work, and all around nice people.  If I could give 10 stars I would!!!

Nick, came here when he said fixed the problem in no-time and was gone... He did an excellent job, was polite & very friendly!!! I would hire him again in a heartbeat!!!

Bob

Recently bought my first house and had to deal with the first plumbing problem I've ever had in my life. These guys were awesome, plain and simple. I was completely terrified, but from when I made the phone call to after the guys completed the job, I felt extremely comfortable and at ease. They were able to come out the next day (I called 30 minutes before they closed and was told they had an after hours emergency fee and if I could I wouldn't be charged for that) and were also able to finish the job in less than an hour! Great guys and great customer service! Definitely will be using again, but hopefully I won't have to!

I had a simple water heater replacement job and called Pipe Dreams because they are near neighbors and I wanted to support a small local contractor.  We set a time for replacement, they had a cancellation and asked to come early, which was fine. The journeyman plumber was fine and the work was completed within 2 hours; however, then the bill comes. They charged substantially more than MY price on the heater even though they get a better price. The biggest problem was the labor... $353 for 2 hours of journeyman labor. I called and gave them an opportunity to correct the billing. They said they charge for drive time. Uh, it takes about 3 minutes to get from their driveway to mine. They could not justify the time versus the billing but also did not change the billing. It is quite a shame to look for a small local plumber to support but find a someone that I'm posting negatives about instead.

We hired Country Plumber for our backyard wedding & we could not be happier. No one ever fully appreciates a plumber until Sh*t hits the fan and you need to get married at your house, during a pandemic. Well, I will tell you this a) no chance 50 people are using my bathroom and b) no chance will they use a generic ole blue porta potty. Country Plumber not only delivered they over delivered. Amazing communications, great price and no fuss. To think, part of our guests experience was rest rooms - fully loaded with music, lights and comfort - we will use them again anytime we plan a party!

The owners and the guys on the job are great. Mark talks very loud on the phone, but he is partially deaf. I wish the other reviewer knew that...

However, Rita in porta john billing is incredibly rude. She puts me on hold everytime I call and once she forgot to push the hold button because I could overhear hear her vulgar conversation with a man in the office.  I know he was in the office because he continued to talk in the background when she finally picked up the phone.  She acted like I was interrupting her, keeping her from what really mattered, not the customer.

I've tried other companies, but these guys are the best. Rita usually doesn't answer the phone, but if she does just hang up and call back. You'll get someone much nicer, but chances are you'll still have to hear her cursing and bellaring away in the background.

Incredibly difficult to schedule anything... they can't even confirm if we can set an appointment for tomorrow.

I have used this company only twice and years apart. Each time the same service man was eager to have me replace my entire HVAC system. In fact on the last visit, the system was not fixable. Sad to say I had a competitor look at the system and it still functions just fine. In fact I asked the technician about the very issues my system supposedly had, and he did not see an issue or problem at all. My HVAC continues to work just fine, remarkable given that I was told it was ready for the junk pile. Now I will say that my system is older, HOWEVER it still works just fine. Some day I will be ready to replace the system and the company I will not call is Lange. It is shameful to try and take advantage of people.

Do not hire if pumping septic. Company will entangle you with the State, trying to use them to put in new very expensive septic system,