Best Sewer Services in Madison WI

This company is AWESOME. We had a blocked sewer drain, so I called a couple other places and had to leave messages. I called Mark's, got voicemail and decided to NOT leave one more message. I got a call back ANYWAY! She listened to my explanation Mark out in less than an hour.

Mark did a great job. He wore his mask the entire time, he told me what he was doing and why,  and then went on to explain what I could do to keep all drains in the house running smoothly.

And then I got the bill. Don't tell them, but it was about HALF of what I expected it to be! Great company, amazing price, if I need this sort of work done again, I know who I'm calling.

Our kitchen sink was leaking, and when I closed the shut-off valves under the sink, they leaked, too. I called and was able to get a same-day appointment. Dan was very friendly and professional, and the price was very reasonable. I am very satisfied with the results and would gladly hire him again.

Prompt, friendly, professional, neat and did great work. I didn't shop around for competing quotes but for amount of time spent and the cost of parts and supplies I believe his charges were very reasonable. Would recommend highly.

This location was our last hope. The staff was beyond helpful and friendly. They had exactly what we needed. We are very grateful for their kindness and willingness to help.

We had another Roto-Rooter company come twice with in a week and charge us both times.  Then a month later it backed up again.  Ken showed up with in minutes, on a Sunday no less.  He noticed right away the last guy was not cleaning it out all the way to the street.  He finished the job and stuck his camera scope down the cleanout to make sure everything was cleared...especially since this was the third visit in 6 weeks.  They are a local small business focused on being knowledgeable, fast, courteous and reasonably priced.  Do not call anyone else.

I've used these guys a few times and have never had a negative issue with them. I had a major freeze up this winter in an old pumphouse and even though busy, they got out here that day. Was a major job and the price was totally reasonable for the amount of work it took, thankfully.

I met Dave and his team in 2018 for a home remodel.  He is down to earth, thorough in his work and communicates well along the way. He is also very fairly priced. I have hired Dave for many additional jobs and referred to multiple friends.  I highly recommend you give him a shot! -Ryan

Nick, came here when he said fixed the problem in no-time and was gone... He did an excellent job, was polite & very friendly!!! I would hire him again in a heartbeat!!!

Bob

We called HJ Pertzborn at 9pm on a Friday night to roto-root our basement drain after it backed up while we were having a housewarming party in our 91-year-old home. Not only did they respond promptly, they sent a crew over within 30 minutes after hours and they had our drain unclogged in about an hour. GRATEFUL!

I had a simple water heater replacement job and called Pipe Dreams because they are near neighbors and I wanted to support a small local contractor.  We set a time for replacement, they had a cancellation and asked to come early, which was fine. The journeyman plumber was fine and the work was completed within 2 hours; however, then the bill comes. They charged substantially more than MY price on the heater even though they get a better price. The biggest problem was the labor... $353 for 2 hours of journeyman labor. I called and gave them an opportunity to correct the billing. They said they charge for drive time. Uh, it takes about 3 minutes to get from their driveway to mine. They could not justify the time versus the billing but also did not change the billing. It is quite a shame to look for a small local plumber to support but find a someone that I'm posting negatives about instead.

They took my call at 5 am, and despite a busy morning, they were out to fix the hole in the drain pipe under the kitchen sink by 11 a.m. And they're super fast! I had him out a few days later to replace the rest of the pipes under that sink and he was completely done within 15 minutes! I like and trust this company; they'll be the ones we call on in the future when we need work done.

I just called them and they said they're closed!!! It says Open 24 Hours!! Plus, they Damaged the porcelain on my toilet the last time they came. I Have Phone Records Proving I Called You. What An Idiot!!!! 07/16/2022. Your Mother Raised A Real Scumbag.

This one star is only for the receptionist who answers the phone, she is very friendly. As for, Tom. He never gives a call back or once, he didn't even show up on the day he agreed and was scheduled to show. I recently decided give them a call for a water heater, I had to call twice and it's been 4 days and no callback. I fixed it myself after figuring it out.

Incredibly difficult to schedule anything... they can't even confirm if we can set an appointment for tomorrow.

I made an appointment to have a trailer winterized for an older couple that lives in Illinois and was told that someone would be there between 8 and 8:15. I got here at 7:45 and sat and waited until almost 9am and I finally called them.  He did apologize and said the guys did another job before mine in another town and were on there way.  I was told they should be there within a half hour.  It is now 9:50am and there is still no one here. Not impressed at all and just for the record I know it's not the plumbers fault, it is the man that scheduled the appointment to begin with.  If I wanted the appointment later I wouldnt have scheduled it for 8am.  Business's need to remember that people make appointments for a reason.  Most people do not have the time to sit around and wait. They have other obligations to attend to.  Absolutley uncalled for.  I have now called and cancelled the appointment and will be calling another company.  Thanks for wasting my time.

Showed up 2 hours late the second day, I would of had to only take a half day off work, instead I had to take the entire day. Not to mention the technician messed up the T joint putting it on upside down, luckily I FOUND IT and corrected him. Then he proceeded to route the PVC to the sink incorrectly and had to be completely redone. He is only a technician and the master plumber should have been there. Wasted time that I was charged for even though he said he took 3 hours off. The final product was average, it works. A added bonus during the job, a drawer was busted and the part was promised to be fixed. A bit BS later I fixed it myself.