Best Gas Line Repair in Madison WI

The invoice was about $400 higher than suggested by my friendly service person. When I inquired and asked for clarification, I was told to wait and Stan would get back to me. He did not. When a second bill arrived there was a $75 late fee. When I called to speak with Stan, he rebuffed my inquiry for clarification. He was rude. He interrupted multiple times. He said at first that he would keep the late fee, and only after I questioned his logic in that did he say that he would consider it. I'm happy to pay, just curious why asking what the high bill was for is cause for Stan to be rude and consider unethical conduct.

Ian is great! I was able to schedule an appointment via text, and he responded immediately. He fixed the plumbing issue quickly. Very professional, prompt and personable! I would definitely recommend Remedy Plumbing's services. They're now on my speed dial.

Great service.  Had a new water softener and water heater installed.  Had a full days work re-structuring the piping.  Very satisfied!

I called to have my water heater serviced, as I didn't have any hot water at the time & needed help sooner rather than later. Living in Sun Prairie & semi new to the area, I thought I would reach out to Cardinal instead of the name I was given when I got my new place. The receptionist that answered the phone was incredibly unhelpful. She didn't answer with a polite 'hello, this is so & so, how can I help you' it was 'yea, can I help you', we sat in silence for a good minute. She didn't even give a name. When she asked for mine I had to say & spell my name a good 6 times for her. After she took all of my information & everything she needed from me she ended up telling me they wouldn't be able to assist me. It was truly disappointing that the first person I was in contact with at Cardinal ruined any positive opinion I had of the company & ruined any future business I will do with the local company. I contacted else where and they were more than happy to assist, customer friendly & fix my problem ASAP.

Wonderful service. Great price. Excellent job! I would definitely recommend this plumber. Have had several and he is by far the best in the area.

I met Dave and his team in 2018 for a home remodel.  He is down to earth, thorough in his work and communicates well along the way. He is also very fairly priced. I have hired Dave for many additional jobs and referred to multiple friends.  I highly recommend you give him a shot! -Ryan

Honestly, I can't write enough good things about S&S!  We had our whole water main from the house to the lateral break. It was lead, leaking badly, and had to be replaced quickly.  Lygia in the office was awesome to talk to and helped us get going right away.  Rick came out and gave us an estimate in under a day.  We received an incentive from the city with the pipe being lead and S&S worked directly with them and handled everything from start to finish.  On time, honest, super fair pricing, great work, and all around nice people.  If I could give 10 stars I would!!!

Very helpful once you reach the actual plumbing team. Front office maybe needs some empathy, but otherwise so far pleased.

Very prompt and professional when dealing with my leaking water heater. Will be calling Avid first for all future plumbing needs.

Installed 3 toilets and a water heater. Everything was great and the recommendations to go with taller toilets was on point! Thank you!

They did a wonderful job. I needed my faucet's supply lines replaced. The tech came to my house on Saturday morning and took care of the job very quickly. He was friendly and professional. The cost was exactly what you would expect to pay for a repair like this. I am highly satisfied with the work that was done and especially how fast they were able to fix it for me. If I could give them a higher rating I would.

Recently bought my first house and had to deal with the first plumbing problem I've ever had in my life. These guys were awesome, plain and simple. I was completely terrified, but from when I made the phone call to after the guys completed the job, I felt extremely comfortable and at ease. They were able to come out the next day (I called 30 minutes before they closed and was told they had an after hours emergency fee and if I could I wouldn't be charged for that) and were also able to finish the job in less than an hour! Great guys and great customer service! Definitely will be using again, but hopefully I won't have to!

We used Kegonsa Remodeling for a major kitchen renovation in a nearly 100-year-old house. Before the remodel everything in the kitchen looked cheap and worn down (think 1970s brown, everywhere!), and the overall arrangement of the space was really inefficient. They came in and proposed a design that was the best balance of affordability and ideal features out of half a dozen contractors we interviewed. Once we began working with them, they provided consistent updates and met with us on a regular basis, enough so that even with unavoidable pandemic slowdowns, it still felt like the project was always moving forward. Once the remodel began, they had nearly daily updates for us on what was coming next, and the project actually finished ahead of schedule! Now we have a kitchen that has at least 3x the workspace, a significantly improved flow, and easily twice as much storage as our previous one did. We get compliments all the time, and recommend Kegonsa's work any chance we get!

I had a simple water heater replacement job and called Pipe Dreams because they are near neighbors and I wanted to support a small local contractor.  We set a time for replacement, they had a cancellation and asked to come early, which was fine. The journeyman plumber was fine and the work was completed within 2 hours; however, then the bill comes. They charged substantially more than MY price on the heater even though they get a better price. The biggest problem was the labor... $353 for 2 hours of journeyman labor. I called and gave them an opportunity to correct the billing. They said they charge for drive time. Uh, it takes about 3 minutes to get from their driveway to mine. They could not justify the time versus the billing but also did not change the billing. It is quite a shame to look for a small local plumber to support but find a someone that I'm posting negatives about instead.