Best Gas Line Installation in Madison WI

While showering this morning I caught my diamond earring and it popped off and went down the drain. I was devastated as they were a gift from my husband who is now deceased and I have worn them for 27 years. Stan inquired if they were valuable or sentimental because the cost may not be worth it. I explained that they were both. He said a plumber would be out as soon as possible. He followed up saying one was on his way. 20 minutes after arriving he retrieved the earring much to my surprise. Very prompt service and understanding of my situation. I definitely would have them again.

Ian is great! I was able to schedule an appointment via text, and he responded immediately. He fixed the plumbing issue quickly. Very professional, prompt and personable! I would definitely recommend Remedy Plumbing's services. They're now on my speed dial.

My outside faucet was broken, perpetually leaking.  I reached out to Dallman Plumbing and they replied right away.  We scheduled a technician to come out within a day and my problem was solved. Efficient. Professional. Personable. Knowledgeable.  I will recommend them to all in need of excellent service.  And, oh by the way, they actually follow up to check if things are going ok.  Awesome Service!

Cardinal has been the BEST company I've experienced so far at my house. I've also used Action--they were terrible in comparison.
1st call to Cardinal was in a panic with the sudden loss of AC in a 90 degree day. 5 animals in the home. The person with whom I spoke understood how dangerous of a situation this was and a service person was scheduled that day.
2nd call was for electrical work--not urgent but they happened to be able to squeeze me in on the same day which was probably rare but amazing!
Best parts of this experience:
1. Friendly and empathic front team who got me scheduled ASAP.
2. Text prior to the service person's arrival with their pic and some info to help personalize this 'stranger'
3. The service people themselves--extremely competent, focused, and very personable.

I only wish they serviced commercial properties so I could have them out to my business!

So my roof disintegrated during the August flooding, and I had a patchwork quilt of rip-outs in my ceiling, walls, and flooring to air out the water damage. Used a local restoration company to fill in the patches. After 5 + months, a drywaller, painter, and flooring expert, the final piece was putting the toilet back in place. Oliver's plumbing came out. He texted and called on a Friday to arrange the work on the following Tuesday. Showed up within an hour window timeframe, was courteous, talkative, polite, and competent. We complained about a different toilet seal issue, and he even helped fix that extra piece. He completes his work within an hour, so hourly fees are mute. The price was competitive. Overall, we would recommend.

I met Dave and his team in 2018 for a home remodel.  He is down to earth, thorough in his work and communicates well along the way. He is also very fairly priced. I have hired Dave for many additional jobs and referred to multiple friends.  I highly recommend you give him a shot! -Ryan

Honestly, I can't write enough good things about S&S!  We had our whole water main from the house to the lateral break. It was lead, leaking badly, and had to be replaced quickly.  Lygia in the office was awesome to talk to and helped us get going right away.  Rick came out and gave us an estimate in under a day.  We received an incentive from the city with the pipe being lead and S&S worked directly with them and handled everything from start to finish.  On time, honest, super fair pricing, great work, and all around nice people.  If I could give 10 stars I would!!!

When you need to get your plumbing on, who ya' gonna' call?  Benjamin Plumbing!

These guys have always been right on time, as promised and do good work which they stand behind at a fair price.  In the last few years, they have replaced our 50-year-old plus water softener, water heater and are our plumbers on a long needed bathroom remodel which includes a wall-mounted toilet. So I suspect they can handle just about any job.

They send over hard-working, courteous and trustworthy gents who you feel good about letting into your home and leaving alone.  

They are a long-standing business and not fly by night.  Similarly, they are long-standing and active NARI Madison chapter members which definitely means something. (NARI Members must abide a specific code of business ethics). I recall that they have also won many NARI awards and one of their owners was chapter president and has been recognized nationally for their work and work practices.  

To my way of thinking, their professional pride keeps them doing good work, along with their good reputation to maintain.

The upshot is, when we need plumbing work, we simply call them and we're done with it and there's no more worries on our part. I know their work will be good and they will stand behind it and prices will be fair.

TL;DR: Avid Plumbing was awesome for my water heater replacement.
A little more detail: Brian came out to give me an estimate for a tankless water heater on a Friday. I accepted the estimate Monday, Korey and Josh arrived early Tuesday to do the install, and everything went smoothly. Everyone was wonderful to work with, they have fair prices, and they are easy to contact. Avid Plumbing will be my go-to for any future plumbing work.

Repair didn't last twenty minutes and after 3 times reaching back out to them with no return call back. I even wrote on the invoice my issue and I heard nothing from them. Stay away from this business they have terrible customer service.

HORRIBLE!  Ben, owner, had me in tears on the phone. I felt unsafe having him come to my house. Used vulgar and threatening language.   Does the minimum job required and results in issues. BEWARE!!!!!!!!!!!!!!

Brand new sump pump with battery backup system installed two months ago. First big rainstorm. Everything quits. Basement flooded. Everything ruined. Called emergency number an hour ago. Nothing. Two hours -- crickets.
Finally received a call back from a service rep. He said he'd be here after finishing the one person before us. Three hours later. It's 11pm. No service rep. No call. Still flooded. How long do we wait? Voice mail saysdo not leave a message. Call back later.  
I cannot imagine why they have trouble getting positive reviews.
Been waiting five hours for the guy to show up. No call, so I called the answering service and got a snotty man who said he can't tell me anything because the service guy will not answer his calls. Nice service. Really impressed with the all around unprofessionalism of all the people associated with these guys. So do we stay up all night waiting? Or do we assume he's not going to bother calling or showing up. Meanwhile, there's six inches of water in my basement because the brand new sump pump doesn't work.
I would give no stars if I could.

Do not trust this place. The owner is shady and misrepresented a quote. He doesn't seem to need business as he would not respond to a letter or e-mail or phone call. He sent a female employee out to talk with me because he was apparently too scared to face me after jacking his price up. Not a reputable business person. So many other options. Do not recommend at all!!

I had a simple water heater replacement job and called Pipe Dreams because they are near neighbors and I wanted to support a small local contractor.  We set a time for replacement, they had a cancellation and asked to come early, which was fine. The journeyman plumber was fine and the work was completed within 2 hours; however, then the bill comes. They charged substantially more than MY price on the heater even though they get a better price. The biggest problem was the labor... $353 for 2 hours of journeyman labor. I called and gave them an opportunity to correct the billing. They said they charge for drive time. Uh, it takes about 3 minutes to get from their driveway to mine. They could not justify the time versus the billing but also did not change the billing. It is quite a shame to look for a small local plumber to support but find a someone that I'm posting negatives about instead.