Best Sewer Repair in Lubbock TX

Bryan and his guys have been so good to us by providing excellent customer service, transparency and honest communication. They installed a water heater for us after a faulty one went bad. They fought for us to have a brand new one installed at no extra charge. We are very grateful for professionals that still care about their clients well-being. Thanks again, Bryan and Bees Knees Associates!

Best in town! Their professionalism and workmanship are top notch.  Definitely recommend them!!  Just recently had gas connected to new range.

Duncan Heating and Air are fantastic! They are eager to help and solve the problem in a timely manner.  I highly recommend them for any heating or air conditioning concerns!

Had a pipe BUST in wall at 6 a.m. in the morning,  they came out right away and turn the water off to the house.
They were back within an hour and a half and fix my problem. Very fast and very professional

I've lived in Lubbock for 20 years and have either experienced or heard about many plumbing companies. Not certain who to use I went to Yelp!  I read the reviews on several companies and was pleased with what I read about Churchwell. I got two different estimates and both companies were well represented by their company employees. Ultimately, I chose Churchwell both for the $2000 savings but also because they represent a home grown family company, which I like.   The product and warranty were essentially the same though the turn around a few days different. There was no bother or disruption of life. They did the trenchless method for pipe replacement and epoxy liner for under slab repair.
Very courteous and professional.
Of course I can't report for future but they have warrantied for 5 years maintenance with 50 year life expectancy.  They have been in business for almost 30 years.
I wouldn't hesitate for a minute to recommend Churchwell Plumbing!
Vickie Farmer

Absolutely do not use these guys. I had a sewer line stopped up they came out and looked at my sewer line and told me I didn't have any cleanouts. That there was no way they could clean out the line and it would have to be replaced. They quote me 2000$ plus 500$ for a clean out. The day came to replace my line and low and behold a clean out appeared. So the scoped my line they found that my pipes were full of roots and the only way to really fix it was to replaces them. They tore up my backyard and using a small track driven backhoe and replaced my line. After the were finished the bill was 2400 for the job , I ask the guy who did the work why they charged me for a clean out they did not replace and he said they didn't the job just took longer then they expected.

Here it is 7 months later and I am having the same trouble. I called on a Sunday and got there on call service and with in 10 mins Gibson call me and even though the guy putting in the line told me I would never have this issue again it would be 149.00 plus what ever it took un stop the line.

Absolutely do not use Gibson Plumbing

I hired them in August to replace my entire heating and cooling in my home. The salesman didn't measure a door properly which led us down the rabbit hole.

The installers were nice guys and they did a good job. Aside from some minor things the installation went smoothly. That door tho... so they paid two guys to come out to rebuild and repaint the doorway. I have neither the time nor the energy to go over what a disaster they were but they're the reason for the 4 stars. I almost went with three.

It took six weeks to get this almost resolved. Now I'm just trying to pay them. Yes, trying. My balance was to be adjusted bc we had to do some repairs ourselves. I can't get a balance despite calls.

If I don't hear by Monday I'm paying what I think is fair. If they want more they can sue me.

Took 3 days to respond to air conditioner repair with temps over 100°.

I was unable to obtain any information over the phone, including the simple price of parts without labor.  The customer service depended upon sending someone out to oversell what I needed and was not appreciated. I didn't get the service I requested, which was the price of a part for my existing air conditioner unit, and went with another company.

I used this company because my heater wasn't working.  When I called to inquire about cost, I was told it would be $79 for the service call and if I wanted them to fix the problem it would be more depending on what the issue was.  The guy was there for about 30 minutes before he determined it was my transformer. He asked me if I wanted him to go ahead and fix it, I asked how much and he said $250.  Me, not knowing any better said okay.  When it was time to settle up I was astonished to the see the bill.  They use a predetermined price for certain stages.  I was a Stage 2 charge, which was straight up $250.  No one ever mention this pricing scam to me.  I researched the price of the transformer and found it at Home Depot for $12.55!!  So for 1 hr. labor and a part that cost $12.55 they charged me $329...quite a markup!!  I think they are a bunch of crooks and will not recommend them to anyone!!  

PS-Keep in mind the weather temperature was in the teens!!  Two days later my heater is not working again!!.  I called them and they said that it would be warrantied if it was the same problem if not there would be a charge.  So, I'm thinking NOT.  I will not be suckered again!!  Called another company and they charge $34.95 for service call and do not have a predetermined Stage pricing.  So BEWARE this company!!

Sandra C.

Expensive and somewhat shady. I used these guys multiple times when I first moved to Lubbock. The were expensive, but did decent work so I stuck with them. After a while I noticed every time they came something else would suddenly go wrong. I never had any proof of misconduct until recently. They came to fix my drain and water lines under the bathroom sink, and I told the plumber I would be installing the faucet myself when they were finished. After months of trying to wrap my head around how to connect the drain pipe to the sink drain I finally realized they had used an adapter to change the pipe size out of the wall from 1 1/4 to 1 1/2. No wonder I couldn't find the right fitting for the 1 1/4 sink drain!! I am sure this was done on purpose in order to get me to call them back (getting more of my money).
There are definitely better options around Lubbock.
I know I won't be calling these guys back.