Description
At Duncan Heating & Air Conditioning, Inc. & Plumbing, we also understand your need for privacy and concerns about security. We only hire technicians who respect our customer-first culture and who are committed to exceptional standards of service. To satisfy your HVAC needs, we offer flat rate pricing, 24/7 emergency services and maintenance agreements. We don't charge maintenance plan customers overtime charges for emergency services if it's a dire situation.
SERVICES
Drain repair, Gas line installation, Hot water recirculation pump installat…, HVAC installation or replacement, Plumbing inspection, Plumbing repair, Sewer repair, Water heater repair, Faucet installation, Gas line repair, Hot water recirculation pump repair, HVAC system repair, Plumbing installation or replacement, Sewer installation, Water heater installation, Water pipe repair, ,
Reviews
Gary is a very hard working man that knows what he is doing! This man deserves a large raise!
James L.
08/09/2023 12:00:00 SA
They were unable to give a quote on an air conditioner (without installation) when provided with the complete specifications unless they visited the property first. There was no way to assess value for money in a reasonable amount of time. Furthermore, the temperature was in excess of 105°. Calling was a waste of my time.
TexKnight K.
07/11/2023 12:00:00 SA
Duncan Heating and Air has been a true lifesaver for us amidst the scorching heat wave in West Texas. Their prices were incredibly reasonable, and their communication was top-notch. They swiftly addressed the necessary repairs without pushing any unnecessary add-ons on us. Their focus was solely on fixing what needed to be fixed, and they did so efficiently. We had to have the condenser and exchanger replaced on a 5 ton unit. There were very few options for repair due to the R22 system. Thanks!
Josh M.
09/08/2020 12:00:00 SA
Fantastic company and really seems to understand and care for their customers. Had an issue with our AC on Labor Day. Called Duncan and Steve arrived at my home within an hour. Steve asked a few questions and had identified the issue within 30 minutes. We were presented several option for repair along with pros/cons of each. Ultimately we decided to go with the more expensive repair that would extend the life of the entire system and not just replace the failed component.
We will be using Duncan for our AC service and repair work in the future!
Dominga H.
03/05/2021 12:00:00 SA
The guys have come out twice for me, last time on a Sunday when my husband busted a outdoor faucet. Quick and thorough! Will be our plumbers for sure!
Duncan Heating and Air are fantastic! They are eager to help and solve the problem in a timely manner. I highly recommend them for any heating or air conditioning concerns!
Christy Eryn A.
5/26/2021
There was water leaking into the garage. Dustin came over not too long after I called. I thought the water heater needed replacing because it wouldn't heat up, but Dustin quickly determined that the water heater could be fixed easily, which he did. The leaking, however, came from the air conditioner. He was able to get it all taken care of.
They rescued us from a bad situation caused by Lowery plumbing. Lowery had insisted our unit needed to be replaced inside and out because it was bad (it is 5 years old). They said we could try putting a new motor in ($700) but not worth it on such a damaged unit. Said it would run us $7,500-$10,000.
Duncan rep said the unit was in decent condition and repaired the motor. All for $400, inclulding the call out fee. If we'd started with them we would have saved $500. They were professional, helpful, saved us a LOT of money and basically lifesavers. They have made us customers for life. We will never use another company. They were honest, and that is worth much more than just $.
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