Best Gas Line Services in Lubbock TX

Bryan and his guys have been so good to us by providing excellent customer service, transparency and honest communication. They installed a water heater for us after a faulty one went bad. They fought for us to have a brand new one installed at no extra charge. We are very grateful for professionals that still care about their clients well-being. Thanks again, Bryan and Bees Knees Associates!

Best in town! Their professionalism and workmanship are top notch.  Definitely recommend them!!  Just recently had gas connected to new range.

Duncan Heating and Air has been a true lifesaver for us amidst the scorching heat wave in West Texas. Their prices were incredibly reasonable, and their communication was top-notch. They swiftly addressed the necessary repairs without pushing any unnecessary add-ons on us. Their focus was solely on fixing what needed to be fixed, and they did so efficiently. We had to have the condenser and exchanger replaced on a 5 ton unit.  There were very few options for repair due to the R22 system.  Thanks!

A gas leak was found by an inspector when I was selling my house, and I had to get it repaired immediately.   I called Jay Young Plumbing on a recommendation, and they were awesome!   They scheduled the job right away, the price was more than fair, and both the office and technicians made sure to communicate with me on every step.   They really went above and beyond, and provided excellent work and customer service.  I would definitely recommend this company.

I was very impressed with the young man that came very helpful and informative and he got the job done will call them again when needed . And actually I was worked in which I really appreciated that they went the extra mile in my book. Thank you

Really recommend this guy! I had some troubles with my plumbing after some people staying at my house damaged the bathroom. I talked to Jason and sent him a picture and when he showed up he had it fixed in a couple hours. He even thought ahead and had the parts I needed on the truck with him. It's really nice to have someone who does good work and doesn't try to take advantage of you. Highly recommend for anyone with plumbing issues.

First the name of the place is Mr. Rooter not Roto Rooter for you previous reviewers.  Also those were from 2016 so today in 2022/2023 I can tell you this company has provided me with some of the best, most professional service I have ever received.  I own rentals and they have been out early morning and late evening 7 days a week for various issues with an old building.  I have appreciated the guys and how they finish the job and clean up behind themselves.  As for the bill it is about average to what other companies charge.  I will continue using this plumbing company and recommending them to people I know.

Absolutely do not use these guys. I had a sewer line stopped up they came out and looked at my sewer line and told me I didn't have any cleanouts. That there was no way they could clean out the line and it would have to be replaced. They quote me 2000$ plus 500$ for a clean out. The day came to replace my line and low and behold a clean out appeared. So the scoped my line they found that my pipes were full of roots and the only way to really fix it was to replaces them. They tore up my backyard and using a small track driven backhoe and replaced my line. After the were finished the bill was 2400 for the job , I ask the guy who did the work why they charged me for a clean out they did not replace and he said they didn't the job just took longer then they expected.

Here it is 7 months later and I am having the same trouble. I called on a Sunday and got there on call service and with in 10 mins Gibson call me and even though the guy putting in the line told me I would never have this issue again it would be 149.00 plus what ever it took un stop the line.

Absolutely do not use Gibson Plumbing

They are even worse than they were 4 years ago.
WesTech worked on the house next to mine, as you can see in the photo, the red line shows the property line.
They dumped at least 3 to 4 what I would say wheel barrel loads of my neighbor's dirt and trash on my side, on top of some metal I had on the side of my house.  Do you think I was super friendly and sweet when I called them to get over and remove the dirt? Of course not, what blatant disregard of someone else's property.
They told me they were waiting on the inspector and then they would come clean it up, I said the hell you are get over here now. They did not, I received a phone call from someone ( a male) that told me if my attitude was better they would have come, and that it was just a small amount of dirt and it was no big deal.
needless to say after some really bad attitude words from me, I took all of the dirt on my side and put it back in the hole.
They sent two guys to get the dirt back out, who then gave me lip. I called the police and they were criminally trespassed from stepping on my side to shovel the dirt.
ANY OTHER company that did this, would have apologized and sent someone over to correct this. Now I will file a complaint with the better business bureau and filling in small claims court  on the cost of the metal.
If you think this is the kind of company you want to hire, I think they can be reached at 1-800- We done give a crap.

Called them out because there was water leaking in our well house. The tech that came out checked the pvc pipes they said the leak was coming from our pressure tank. He said he didn't know if they (BTAC) repaired pressure racks. Well I guess he didn't read the website nor did he offer to call and find out I even called for an after hours repair call I guess is trainer failed to tell him. I found out that they do repair them. That's ok I'll give my business to Thunder Pump and Earls.

Took 3 days to respond to air conditioner repair with temps over 100°.

I had Joe Rushing Company come give us a quote for work. The plumbers are super nice but the office staff is HORRIBLE!!! Just HORRENDOUS!! I feel bad for Joe Ray Rushing who built this company up & retired only to leave it in such incompetent hands!  They called me for a payment they said I owed and acted like I was trying to cheat them. I had no clue a bill was due and can't figure out why they didn't collect the day they came out. They charged me $100 to use their cameras. I paid but no way in hell would I use them! Joe Ray you need to fire your staff and get competent help and ones that aren't so RUDE!! They are ruining your business. They wanted to charge $17,000 to fix stopped up drain. I got it fixed by Pro Flow for $86

I used this company because my heater wasn't working.  When I called to inquire about cost, I was told it would be $79 for the service call and if I wanted them to fix the problem it would be more depending on what the issue was.  The guy was there for about 30 minutes before he determined it was my transformer. He asked me if I wanted him to go ahead and fix it, I asked how much and he said $250.  Me, not knowing any better said okay.  When it was time to settle up I was astonished to the see the bill.  They use a predetermined price for certain stages.  I was a Stage 2 charge, which was straight up $250.  No one ever mention this pricing scam to me.  I researched the price of the transformer and found it at Home Depot for $12.55!!  So for 1 hr. labor and a part that cost $12.55 they charged me $329...quite a markup!!  I think they are a bunch of crooks and will not recommend them to anyone!!  

PS-Keep in mind the weather temperature was in the teens!!  Two days later my heater is not working again!!.  I called them and they said that it would be warrantied if it was the same problem if not there would be a charge.  So, I'm thinking NOT.  I will not be suckered again!!  Called another company and they charge $34.95 for service call and do not have a predetermined Stage pricing.  So BEWARE this company!!

Sandra C.

Expensive and somewhat shady. I used these guys multiple times when I first moved to Lubbock. The were expensive, but did decent work so I stuck with them. After a while I noticed every time they came something else would suddenly go wrong. I never had any proof of misconduct until recently. They came to fix my drain and water lines under the bathroom sink, and I told the plumber I would be installing the faucet myself when they were finished. After months of trying to wrap my head around how to connect the drain pipe to the sink drain I finally realized they had used an adapter to change the pipe size out of the wall from 1 1/4 to 1 1/2. No wonder I couldn't find the right fitting for the 1 1/4 sink drain!! I am sure this was done on purpose in order to get me to call them back (getting more of my money).
There are definitely better options around Lubbock.
I know I won't be calling these guys back.