Best Water Heater Repair in Louisville KY

Kyle, Bryan and Mary have provided friendly, professional service. From our first contact to the date of installation. Our water heater replacement was done efficiently and in a timely manner.  They made sure they got it right.  Not a flight by night.  Thank you we greatly appreciate it.

I'm giving Dany's plumbing an excellent review! So glad & grateful to have someone very knowledgeable, polite & profesional doing a great job for me! Dany you are awesome & I will call you if I have any more problems. I'm definitely referring you to all of my family & friends! Thank you so much! Greatly appreciate it!

I'm pretty good with figuring out small plumbing problems in my house.  but when I could not get the shower to stop leaking (old house) I was directed to Stemler plumbing in Jeffersonville.  I walked in with the stem parts in hand and was immediately greeted by the owner.  I told him where it was leaking and within 3 minutes, he had diagnosed the problem, fixed the stem right on the counter, instructed me in how to install it, and only charged me $10!!.  Thank you for your help, knowledge and service! So glad there are people like these guys still in business.

We had a sewer stop up.  Called and they were here within an hour.  Everything was fixed and flowing again within 45-60 minutes.  We've used them 3 times over the past couple of years for different things and every time has been A+ service.  They're extremely friendly and knowledgeable.  I don't think I'll call anywhere else ever again.

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

I can't say enough about this company the associates are friendly and walk you through the issues. I have used them for other plumbing issues and I will continue to use them. Highly recommend them.

I reached out to John about a broken tub spout with diverter. I had bought the replacement but could not do it on my own after having shoulder surgery. I called and emailed several plumbers for quotes which were ridiculously high for such a simple job. Literally pulling one off and putting another on.  John came out on a Saturday, at the end of his day, and switched it out in 15 minutes and did not charge me upwards of $200 like other handyman and plumbers we're quoting me. He's super friendly, very polite and truly a professional

Had to replace a toilet on short notice. They came out the same day, which was great, but charged $266 for 15 minutes of work with no prior discussion of cost. I asked the guys installing beforehand how much it would be and all they could tell me was we don't handle that, they will send you an invoice.  That is not a negligible amount, and I was very surprised by it. Maybe at least give your plumbers the ability to give customers estimates when asked.

I contracted Jarboes June 2021 to install my homes first AC unit (I know, crazy it never had AC before I purchased it). The sales rep came to my house, walked me through all my options and gave me a price that fit my budget. I know that I paid a bit more for using a big name, but they scheduled me really fast and were able to perform all work on a single day. The team worked until the job was done. They walked me through the process step by step and ensured I knew what they were doing. Only opportunity for improvement is to have them bring their own broom and dust pan to make clean up easier.

He (Gary) did not show when he was supposed to and didn't call (I took off work and waited). I contacted him thru text (doesn't answer the phone)  and he said he probably come in 2 days. Not professional at all.

It's been over a year, but it was a nightmare hiring this company. I hired them to fix a piece if fascia (gutter board) that had come undone from my roof line. They just hammered it back in, bending aluminum all along the fascia. A month later I had to hire a company to fix their job. They also attempted A plumbing job which I was charged over a thousand fir bThey cut holes in the tile, new commode and then left. This was after they no showed me on the job several times. Guess what??   I still had the blockage and had to call a different contractor.  Worst experience ever

We have used Crestwood Plumbing for years.  We've always been pleased with the company as a whole, for the most part.  They employ one plumber that has consistently been assigned to our several properties this past year.  We believe he is not at the level to run a job as their other plumber.  Several jobs ago we trusted his recommendation and now we believe that was wrong.  He then installed a water heater incorrectly (after the first one was also installed wrong and got ruined / we paid full price for both heaters).  This past incident, his time spent here was trying to convince us to do MASSIVE destruction to our basement to look for the very thing right in front of him but he denied that was what we were telling him.  He argued with us for several hours and we asked him to leave.  We called another company out and bam, done.  If Crestwood Plumbing did what they recommended we would have spent thousands and thousands of dollars not only on the job but the destruction of our basement!  Then we got a bill for $550.  After speaking with the office and them speaking with the owner, Jerry, it was cut in half.  I requested reason for even a bill at all?!?  They did NOTHING but argue about what they wanted to do.  They were going to get back to us.  They didn't.  They sent us a new bill for half, $275.00.  I called and spoke with Jerry.  First of all, I do not appreciate being cussed at when I pointed out that his employee did nothing.  He verbally agreed that I didn't have to pay anything with the condition we never call on them again (which was already a decision we made based on the last several calls).  When I requested an updated invoice stating a closed ticket with a zero balance he (Jerry, the owner of Crestwood Plumbing) cussed at me again.  He refused.  Not only are we disappointed that a local, small company behaves in this manner we feel it to be neighborly that we warn our neighbors of the kind of business practice Crestwood Plumbing currently has.  Be warned.