Best Water Heater Repair in Louisville KY

Kyle, Bryan and Mary have provided friendly, professional service. From our first contact to the date of installation. Our water heater replacement was done efficiently and in a timely manner.  They made sure they got it right.  Not a flight by night.  Thank you we greatly appreciate it.

I'm giving Dany's plumbing an excellent review! So glad & grateful to have someone very knowledgeable, polite & profesional doing a great job for me! Dany you are awesome & I will call you if I have any more problems. I'm definitely referring you to all of my family & friends! Thank you so much! Greatly appreciate it!

Used Stemler for a total kitchen renovation and to run a new gas line under my house. Stemler disconnected my old plumbing to get the renovation started. Once the new cabinets were installed they returned to install the new connections under the sink as well as install the new dishwasher. They also connected the new gas stove cooktop. In between both those events Stemler ran new gas service lines under my house and connected those lines to the gas meter bar outside. While they were here I had them install a new floor drain in my utility room.
I used Stemler based on some reviews as well as recommendations from friends.
I did experience a couple problems with part of the installations. However, when I called with my concerns, Stemler came right back as soon as possible and fixed all my concerns to my satisfaction.
Had I not had a couple installation problems, I would have given them 5 stars.
Stemler arrived on time each time they were scheduled.
I would use them again, and actually have, using them again this week to fix a severely leaking Roman Tub faucet.

We called Ratterman a few months ago to install a waterline to the new ice maker & install a replacement faucet in the bathroom.  They were absolutely fantastic!  Thank you Chad & Keith!

This week, we had water in our basement due to a stopped up sewer line.  They came, they snaked, they pulled out large roots. After all that, water was still backing up in the basement shower.  AWESOME supervisor Chad came out and also found the backflow valve had seized.  He had to clean it out & free that up. (Sparing you the gory details.) It will still need to be replaced and we'll eventually have to dig up the yard and replace the remaining clay pipes, but... We have water! We have sewer! They have REALLY been awesome with everything they've done for us in the past several months.  

I even recommended them to my parents a couple of weeks ago when they had a basement drain back up.  They were there in less than an hour, late on a Saturday afternoon and took care of the problem immediately.  My parents were extremely happy with their service as well.  Thank you Ratterman!!

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

Called with emergency at 9:00 at night. Sinks, toilets etc backing up. They spent 2 hours to get it fixed and cost over $300. Today it started backing up again-called. We were told if they came out again we would be charged again. Not fixed first time and less than 24 hrs and will be charged again-never call them !

Came to check gas line as i smelled gas outside - 2 years after their new install. Literally there 10 minutes said would come back and recheck later in day never returned. Sure did charge me $209 without giving me heads up of cost. I asked for quote on water softener said they would send never did.

Southern Plumbing!  I use them for both my home and rental properties.  They always communicate well and do a thorough job quickly.  Can't say enough good things about this business.

My Heat went out and I Called Jarboes to come out and trouble shoot it for me. The technician came out and diagnosed it with a bad board that I had replaced last year for $180. He then proceeded to tell me it would be $1,700 to replace the board and that there  was no Guarantees it would fix my issue. I told the technician I was going to get a second opinion before going any further. His response was It's no skin off my nose. I called another Heating and Air guy and he came out and had it repaired and up and running in an hour. It turned out to be a broken wire at the unit outside. A simple ohm test would have told the the technician from Jarboes that was my issue but he chose to take the easy way out and throw parts at it. Why should he care? The company makes money and the client flips the bill. I paid them there $94 service fee and happily walked away from there company. I will never use there services again and I highly recommend you don't either.

He (Gary) did not show when he was supposed to and didn't call (I took off work and waited). I contacted him thru text (doesn't answer the phone)  and he said he probably come in 2 days. Not professional at all.

It's been over a year, but it was a nightmare hiring this company. I hired them to fix a piece if fascia (gutter board) that had come undone from my roof line. They just hammered it back in, bending aluminum all along the fascia. A month later I had to hire a company to fix their job. They also attempted A plumbing job which I was charged over a thousand fir bThey cut holes in the tile, new commode and then left. This was after they no showed me on the job several times. Guess what??   I still had the blockage and had to call a different contractor.  Worst experience ever

We have used Crestwood Plumbing for years.  We've always been pleased with the company as a whole, for the most part.  They employ one plumber that has consistently been assigned to our several properties this past year.  We believe he is not at the level to run a job as their other plumber.  Several jobs ago we trusted his recommendation and now we believe that was wrong.  He then installed a water heater incorrectly (after the first one was also installed wrong and got ruined / we paid full price for both heaters).  This past incident, his time spent here was trying to convince us to do MASSIVE destruction to our basement to look for the very thing right in front of him but he denied that was what we were telling him.  He argued with us for several hours and we asked him to leave.  We called another company out and bam, done.  If Crestwood Plumbing did what they recommended we would have spent thousands and thousands of dollars not only on the job but the destruction of our basement!  Then we got a bill for $550.  After speaking with the office and them speaking with the owner, Jerry, it was cut in half.  I requested reason for even a bill at all?!?  They did NOTHING but argue about what they wanted to do.  They were going to get back to us.  They didn't.  They sent us a new bill for half, $275.00.  I called and spoke with Jerry.  First of all, I do not appreciate being cussed at when I pointed out that his employee did nothing.  He verbally agreed that I didn't have to pay anything with the condition we never call on them again (which was already a decision we made based on the last several calls).  When I requested an updated invoice stating a closed ticket with a zero balance he (Jerry, the owner of Crestwood Plumbing) cussed at me again.  He refused.  Not only are we disappointed that a local, small company behaves in this manner we feel it to be neighborly that we warn our neighbors of the kind of business practice Crestwood Plumbing currently has.  Be warned.