Best Heater Repair in Louisville KY

These guys are great.  Mary, on the phone, is very helpful.  The plumbers show up on time, get the job done promptly, and the charges are very fair.  I thought I had an outside water leak, so called the company that handles line warranties for the water company.  Those guys came out and identified that I didn't have a line leak, found a toilet leak, and quoted me a price several hundred dollars higher than what Nine Lines charged on their time and materials basis.

We called Ratterman a few months ago to install a waterline to the new ice maker & install a replacement faucet in the bathroom.  They were absolutely fantastic!  Thank you Chad & Keith!

This week, we had water in our basement due to a stopped up sewer line.  They came, they snaked, they pulled out large roots. After all that, water was still backing up in the basement shower.  AWESOME supervisor Chad came out and also found the backflow valve had seized.  He had to clean it out & free that up. (Sparing you the gory details.) It will still need to be replaced and we'll eventually have to dig up the yard and replace the remaining clay pipes, but... We have water! We have sewer! They have REALLY been awesome with everything they've done for us in the past several months.  

I even recommended them to my parents a couple of weeks ago when they had a basement drain back up.  They were there in less than an hour, late on a Saturday afternoon and took care of the problem immediately.  My parents were extremely happy with their service as well.  Thank you Ratterman!!

I'm giving Dany's plumbing an excellent review! So glad & grateful to have someone very knowledgeable, polite & profesional doing a great job for me! Dany you are awesome & I will call you if I have any more problems. I'm definitely referring you to all of my family & friends! Thank you so much! Greatly appreciate it!

Called over 3 hours ago with a water heater issue and left a voice mail on their 24 hour service.  No call back from them.  Definitely doesn't provide emergency service if they don't call back.

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

Always top notch service by experienced plumbers that care about the customers problems.  I'd use them again, no question.

Came to check gas line as i smelled gas outside - 2 years after their new install. Literally there 10 minutes said would come back and recheck later in day never returned. Sure did charge me $209 without giving me heads up of cost. I asked for quote on water softener said they would send never did.

Southern Plumbing!  I use them for both my home and rental properties.  They always communicate well and do a thorough job quickly.  Can't say enough good things about this business.

I called them on a Tuesday and made an appointment.  On Thursday evening they called back and said I was out of the coverage area.  Very unorganized and now I must find another plumber and wait for an appointment all the while my water is still leaking.  Looks like I should have took the other bad reviews for the gospel and not wasted my time with these yahoo's.

Well if you want to pay 170.00 to fix a broken toilet handle this is your man! That only took 35 minutes!!!   I WON'T MAKE THAT MISTAKE AGAIN!!!!

The Blackburn & Davis office initially wouldn't schedule my service, asking me to call back. They then called me 14 times one morning wondering why I wasn't there to let their techs in (it was because we never scheduled the work). Part of the work order was to install a dishwasher. Upon completion it was an inch below the counter, not level, and the kick plate was leaning against the dishwasher with one screw in only one side. I corrected and finished the dishwasher install myself but they refused to refund me for the job. An absolute garbage company. Have *anyone* else do the work.

It's been over a year, but it was a nightmare hiring this company. I hired them to fix a piece if fascia (gutter board) that had come undone from my roof line. They just hammered it back in, bending aluminum all along the fascia. A month later I had to hire a company to fix their job. They also attempted A plumbing job which I was charged over a thousand fir bThey cut holes in the tile, new commode and then left. This was after they no showed me on the job several times. Guess what??   I still had the blockage and had to call a different contractor.  Worst experience ever

Our water heater went out. So I called Crestwood plumbing. They came out and said it's to old to be fixed. Proceeded to tell me how I needed to buy a new one for $1,600!
Later that afternoon a family friend came over, so I expressed to him the concerns about my water heater. He looked at it told me that it just needed a cleaning. Once cleaned, my water heater worked perfectly fine! Seems to me that Crestwood Plumbing is trying to rip people off.  Be aware!