Best Water Heater Repair in Louisville KY

We currently have a home warranty and when our water heater began leaking we called to request service. Because our water heater is an 80-gallon we were assigned to Nine Line Services.

Service was scheduled quickly and our new water heater arrived in time for the plumber. The initial service took a few hours and our assigned plumber was very friendly and helpful to answer my husband's questions. I was working from home and appreciated the interruption and sound was minimal.

We did notice a bit of water leakage the following day. While disappointed we needed to spend more time on service, Nine Line came out immediately and replaced a bit of piping that was too weak for the new water heater. After the plumber finished the master plumber came out as well for a final evaluation.

We had a bit of an up-charge for the larger water heater. Payment was simple and we have a top of the line brand. Our water pressure and temperature has been wonderful.

So thankful for a smooth experience!

I'm giving Dany's plumbing an excellent review! So glad & grateful to have someone very knowledgeable, polite & profesional doing a great job for me! Dany you are awesome & I will call you if I have any more problems. I'm definitely referring you to all of my family & friends! Thank you so much! Greatly appreciate it!

I had stemler plumbing come out and do some work, there workers are friendly and knowledgeable and when I had a small issue mister stemler called me personally and fixed the issue. That's what I call backing up your name for proper service. Thank you mister Stemler for being a stand up guy. Dean Lapkin

Your guy was just great, polite, and put on those little things on his shoes.  I will tell my friends and family and I will use you all the time!

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

I had a water line leak  4 months ago,  Davis & Davis took 2 weeks to come out & replace the water line,  2 weeks later it started leaking again. Davis & Davis took another 3 weeks to come out to repair.  The leak was due to a bent connector, that happened when they put the dirt back in place.  I have called them 3 times to come back out and level my yard.   Still waiting over 2 months later.  I have been told several different excuses.  They are-very hard to work with . I don't recommend this company!  I wish there was an option for no stars on this review. Absolutely the worst company I have ever dealt with.

I reached out to John about a broken tub spout with diverter. I had bought the replacement but could not do it on my own after having shoulder surgery. I called and emailed several plumbers for quotes which were ridiculously high for such a simple job. Literally pulling one off and putting another on.  John came out on a Saturday, at the end of his day, and switched it out in 15 minutes and did not charge me upwards of $200 like other handyman and plumbers we're quoting me. He's super friendly, very polite and truly a professional

Had to replace a toilet on short notice. They came out the same day, which was great, but charged $266 for 15 minutes of work with no prior discussion of cost. I asked the guys installing beforehand how much it would be and all they could tell me was we don't handle that, they will send you an invoice.  That is not a negligible amount, and I was very surprised by it. Maybe at least give your plumbers the ability to give customers estimates when asked.

Very good experience.
Very professional
Plumber technician that came to our house was prompt courteous polite and professional
Very fair price for excellent service

Well if you want to pay 170.00 to fix a broken toilet handle this is your man! That only took 35 minutes!!!   I WON'T MAKE THAT MISTAKE AGAIN!!!!

It's been over a year, but it was a nightmare hiring this company. I hired them to fix a piece if fascia (gutter board) that had come undone from my roof line. They just hammered it back in, bending aluminum all along the fascia. A month later I had to hire a company to fix their job. They also attempted A plumbing job which I was charged over a thousand fir bThey cut holes in the tile, new commode and then left. This was after they no showed me on the job several times. Guess what??   I still had the blockage and had to call a different contractor.  Worst experience ever

Our water heater went out. So I called Crestwood plumbing. They came out and said it's to old to be fixed. Proceeded to tell me how I needed to buy a new one for $1,600!
Later that afternoon a family friend came over, so I expressed to him the concerns about my water heater. He looked at it told me that it just needed a cleaning. Once cleaned, my water heater worked perfectly fine! Seems to me that Crestwood Plumbing is trying to rip people off.  Be aware!