Best Heater Repair in Louisville KY

These guys are great.  Mary, on the phone, is very helpful.  The plumbers show up on time, get the job done promptly, and the charges are very fair.  I thought I had an outside water leak, so called the company that handles line warranties for the water company.  Those guys came out and identified that I didn't have a line leak, found a toilet leak, and quoted me a price several hundred dollars higher than what Nine Lines charged on their time and materials basis.

We had a sewer stop up.  Called and they were here within an hour.  Everything was fixed and flowing again within 45-60 minutes.  We've used them 3 times over the past couple of years for different things and every time has been A+ service.  They're extremely friendly and knowledgeable.  I don't think I'll call anywhere else ever again.

I'm giving Dany's plumbing an excellent review! So glad & grateful to have someone very knowledgeable, polite & profesional doing a great job for me! Dany you are awesome & I will call you if I have any more problems. I'm definitely referring you to all of my family & friends! Thank you so much! Greatly appreciate it!

It was a Friday and I had a leaky pipe.  All the other plumbers I called couldn't fit me in until next Tuesday or Wednesday.  Stemler was booked as well, but they offered to squeeze me in.  They had the opportunity to lie and say it would have to be after hours (more $) because I needed them and they knew it.  Troy my plumber was able to come during working hours and took care of the problems.  Billing was 100% fair.  He did a great job and I will definitely be using this company if I need a plumber!

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

Great service really fair price and very professional. Highly recommend. Dave who came out truly a good guy who took care of us

Came to check gas line as i smelled gas outside - 2 years after their new install. Literally there 10 minutes said would come back and recheck later in day never returned. Sure did charge me $209 without giving me heads up of cost. I asked for quote on water softener said they would send never did.

Southern Plumbing!  I use them for both my home and rental properties.  They always communicate well and do a thorough job quickly.  Can't say enough good things about this business.

This is the worst experience I've had with any company that I've paid my hard earned money for and didn't get what I was told I spent 5700 dollars on a new furnace last year and I've  had to call in three times about it since. I also got Maintanance service package documentation and they didn't honor it wow I wont be recommending this company to anyone poor poor customer service after they took almost 6000 dollars from me. Before I paid they were just as nice and polite Jarboe's heating and cooling have no integrity one star don't  no how to give half a star

He (Gary) did not show when he was supposed to and didn't call (I took off work and waited). I contacted him thru text (doesn't answer the phone)  and he said he probably come in 2 days. Not professional at all.

In January, this company removed and reinstalled a toilet in our home.  We noticed after they left that it rocked slightly.  It was a low-level annoyance that I did not attempt to address until recently (September).  I attempted to fix the problem myself.  When I took off the plastic cap covering the floor bolt, I discovered the company used a round weld nut rather than the typical hex nut.  I have never seen such a thing (had to Google what it was called).  I called the company to ask how to tighten this type of nut.  They acted as if they didn't understand the situation.  I offered to FaceTime them or send a picture.  Reluctantly, they allowed me to send a picture.  After about 30 minutes, I called to see what they thought the solution was.  They said they had no idea and would need to come out to reset the toilet.  I asked them if they would charge me for the visit.  They said yes.  I asked them why.  They said they had only a 30 day guarantee.  I explained the issue arose well within that 30 day period, but I hadn't called because of COVID and it was a minor problem.  That did not persuade them.  I have used this company for years, but will not any longer.  Disappointing.

It's been over a year, but it was a nightmare hiring this company. I hired them to fix a piece if fascia (gutter board) that had come undone from my roof line. They just hammered it back in, bending aluminum all along the fascia. A month later I had to hire a company to fix their job. They also attempted A plumbing job which I was charged over a thousand fir bThey cut holes in the tile, new commode and then left. This was after they no showed me on the job several times. Guess what??   I still had the blockage and had to call a different contractor.  Worst experience ever

We have used Crestwood Plumbing for years.  We've always been pleased with the company as a whole, for the most part.  They employ one plumber that has consistently been assigned to our several properties this past year.  We believe he is not at the level to run a job as their other plumber.  Several jobs ago we trusted his recommendation and now we believe that was wrong.  He then installed a water heater incorrectly (after the first one was also installed wrong and got ruined / we paid full price for both heaters).  This past incident, his time spent here was trying to convince us to do MASSIVE destruction to our basement to look for the very thing right in front of him but he denied that was what we were telling him.  He argued with us for several hours and we asked him to leave.  We called another company out and bam, done.  If Crestwood Plumbing did what they recommended we would have spent thousands and thousands of dollars not only on the job but the destruction of our basement!  Then we got a bill for $550.  After speaking with the office and them speaking with the owner, Jerry, it was cut in half.  I requested reason for even a bill at all?!?  They did NOTHING but argue about what they wanted to do.  They were going to get back to us.  They didn't.  They sent us a new bill for half, $275.00.  I called and spoke with Jerry.  First of all, I do not appreciate being cussed at when I pointed out that his employee did nothing.  He verbally agreed that I didn't have to pay anything with the condition we never call on them again (which was already a decision we made based on the last several calls).  When I requested an updated invoice stating a closed ticket with a zero balance he (Jerry, the owner of Crestwood Plumbing) cussed at me again.  He refused.  Not only are we disappointed that a local, small company behaves in this manner we feel it to be neighborly that we warn our neighbors of the kind of business practice Crestwood Plumbing currently has.  Be warned.