Best Door Repair in Louisville KY

This review is long overdue. I actually found Tim on Yelp and connected with him there last summer. We had just moved into our current house and he installed outlets in the garage. I was scheduled in a reasonable amount of time, he did the work in a reasonable amount of time, and he charged what I thought to be a reasonable price. Like he states he's straightforward and I appreciated that. The outlets work great and I'm glad I had them installed!

Tired of the underwhelming experience from fly by night crews? This is where the buck stops. Responsive and adaptive to my needs, upfront pricing and honest quality work, that backed up the name. I already have him set up to come back and fix my drywall from water damage I had recently

I am lowering my rating for this company because even after multiple visits from the, they can't longer find any record of me in my system. This includes the record of my purchasing a service plan. I'm glad I have the paperwork from their last visit. They also fail to show up during their two-hour appointment window. When we called to see where the technician was, guess what, they had nothing in their system. I'm glad I kept the reminder text they sent me. I will find another company.

ETA: This company can't even cancel an appointment correctly. After failing to show up, with no notification, I told them I did not want anyone else to come out. Well, I just got a call from a technician saying he was on his way. No thank you. I also agree with another reviewer who claimed the company will try to upsell you. They will.

This company has taken $130 from me and has not fixed any issues. They have rescheduled the appointment about 4-5 times and refuse to show up at any of the scheduled appointments. The last 3 times they rescheduled an appointment they did not show up and did not give any notice of cancelling it. They are not responsive to phone calls/texts. Do not allow this company into your home- they are thieves. They will take your money, make an excuse as to why they need more time, promise to get back to you, and then ghost you.

So we had a large hole in the wall and contacted Viking handyman service. Zac, who without hesitation, responded and was extremely friendly and very informative about how the process would go. When he arrived and fixed the wall, he also covered some minor cracks that had nothing to do with what we contacted him for! Just out of the kindness of his heart! Our experience was quick, easy, affordable and I'll be sure to contact Zac from Viking Handyman service's again in the future! Wonderful experience!