Best Smoke Damage Restoration in Los Angeles CA

I called to make an appointment and they responded right away.They also were very thorough in what needed to be done to fix my leak problem properly!Thanks again,I'll definitely be recommending to my friends:)

Ron was prompt, friendly, hardworking, thoughtful, and knowledgeable. Couldn't ask for better.

The guy Marco kept his word and came by at 9:15 p.m. I had a clogged secondary causing my kitchen sink drain backed up all the till my secondary. He identified the problem immediately and recommended a long term solution for a good deal. He cleaned out my whole secondary all the way till the main sewer line and the clog was cleared up in about 45 minutes. He gave me a 2 year warranty for his service too.
Next time i have any problems with my drain system they are my guys..

The good:  
Merco is quick to respond and follows through with what he says he will do.  I appreciate the fact that communication with him was consistent and he would answer any questions I had.  He was also extremely helpful with the whole insurance process.
The repairs for the broken pipes in my house were taken care of quickly, and I am happy with how my kitchen and bathroom look now.

The bad:
The only reason why I cannot give 5 stars is because of the extremely frustrating and drawn out process of dealing with the subcontractor workers.  They hardly ever showed up on time, being hours late, and there were some times where they did not show up at all.  To be fair, the reason for the delay was due to COVID-19 on two occasions, and I have absolutely no issue with that whatsoever; however, that was not the case every other time.

Recommendation:
Merco is great with the process and the job will get done, but if you notice inconsistencies with the subcontractor workers, be sure to contact Merco directly right away to let him know what is going on so that he can help resolve the issue.