Best Salt Delivery in Baltimore MD

Great service from this company. I need to especially thank Kevin for going above and beyond for me. My well pump went up, leaving my wife and I with zero water pressure and therefore zero water. I called Liberty Pure immediately (evening), and Kevin called me back within 2 minutes. We arranged for a 6:15 meeting the following morning, to evaluate and estimate (no charge for this). Kevin showed up even earlier, at around 5:50am. He electrically tested the pressure tank and found no fault there. He did bring to my attention that my pressure tank (blue X-Trol tank for those who don't know) was rusting on the bottom and at the threaded fitting (also on the bottom). He had me take his flashlight and insisted I see for myself, which I had no problem doing. It was indeed rusting...badly. This was due to the low PH of my well water. He explained that this was a bad flooding waiting to happen, and that other copper/metal fittings and such would be prone to leaking over the ensuing years. He recommended a stainless steel pressure tank with stainless steel fittings. He also recommended a water softening system, as well as a unit to boost the PH. We then went to the well cap, which he removed. The water had bacteria in it, which the smell and the appearance suggested, and obviously the pump had failed. In summary: Kevin and his two man crew (kudos to them as well) came out the same day, put in a new well pump and the wiring for same, replaced the pressure tank with a stainless steel one, put in a PH boosting unit and water softeners. This was done in 4-5 hours for $6200. Again, can't thank Kevin and his crew enough. I highly recommend.

Called Mike's because the water heater pilot would not stay lit and the sticker was on the water heater. $19.95 appearance fee. Great phone people, great follow up, tech, Chris, showed up on time but he looks at the water heater for a second and says it's about 10 years old and about time to replace it. Water heaters last 10-15 years. This one is 10 years old in 3 days. I say I'd rather not if possible and I would like it if he would at least look at it. I leave him to look at but instead he just writes for about 10 minutes and then tells me $179. to re-lite the pilot and who knows from there along with a story about how much of a problem it could be. He never even touched the water heater, didn't even test the pilot lite switch, he just looked at it. It does not appear to be in bad repair or anything. I told him I would pay him his $20 and we'll call it a day. So, call it a bad tech, bad communication, either way they got me for $20 and I called someone who explained the issue, took the model number, ordered the possible part in question and is on the way.