Best Reverse Osmosis System Installation in Baltimore MD

I found this business by their Facebook page. My well pump began to rapidly cycle which I suspected was a bad pressure tank. They arrived promptly at 9 am and went to work to replace the well tank, low pressure switch, and manifold pipes with all stainless steel. Excellent service and fair pricing!

Weird, weird, weird  situation.  Their plumbers are pretty good overall, I had some good service calls at first.  Prices started good but then jumped up!  But then service got very hit or miss.  A few things were not fixed completely (hey, it happens) so  I finally called. I don't need a discount, it is just that if I take off work, I just want stuff done completely.  Kathy is the boss and she asked me to take photos and email them so I did, took time and tried to send details.  No response at first (see other reviews re: not responsive) so I emailed again.  I then got a ginormous email outlining everything they had ever done at our home with so you see we have been good to you.  Apparently it is acceptable to fix things some of the time and that should cover when things are NOT fixed completely?  The end of the email stated she was an educator and it was a teachable moment. for me. I did not ask to be educated on plumbing, I just wanted stuff fixed.

Re: WATER HEATERS  their water heater guy said we would have to rebuild the closet completely.  This is our second water heater in 25 years, the other two companies installed without even mentioning our closet being a problem!  This is one of the issues I mentioned to  Kathy and she  asked me to provide photos and info on this (I no longer needed KG services but obliged her).  Part of her email manifesto she wrote  your water heater is a cheap one and will fail soon.  LOL!!  See other reviews, you may find yourself wasting your time.

Liberty Pure has taken advantage of my father. My father has advanced dementia.  We have an estimate with a signature that is not his but he is being billed. They have not been able to communicate with him, they have dealt with the woman he lives with only handing an estimate for him to sign. We have contacted the police and adult protective services for the county reporting this contractor. I have tried to talk with them explaining I am his daughter and his dementia, they won't speak with me, won't give me the name of office supervisors or allow me to set up appointments to meet with them. ******* please beware ***** this is disgusting *********
Edit  I was told by Doug 410-365-3150 that because of my father's dementia and his mother having dementia he recognized this was a failure OF HIS STAFF.  The signature they have on the estimate is NOT my father's signature. DOUG W SAID HE WOULD DISMISS THE BILL in my phone conversation with him.  He did not wish to go to court or be known as a business that took advantage of older citizens. Doug has however proceeded and billed my father. I am a third party that they have never done work with. My father is probably happy with the work but my father also doesn't always remember my name, he doesn't recognize my voice, he doesn't remember my children's names, he forgets his brothers names, if I tell my father I am visiting tonight he will call 3 separate time to check if it is tonight. My father is diminished and Liberty Pure took advantage.