Best Bathtub in Lincoln NE

I have used Fast Freddy's Plumbing for over 10 years and they have always provided me great service. Dishwasher installs, water heater replacement, kitchen sink and disposal replacement, plumbing for two different bathroom remodels. Always reliable.  Highly recommend!

Cory is awesome! He did everything he promised and more. He knows good customer service and isn't going to charge you as much as the big name companies. He is fair and professional. I will only call Certified Plumbing for my plumbing needs moving forward!

We had a problem with our kitchen under-counter lighting. I described it as rope lighting to them on the phone but I was wrong. When they came out they did not have the right parts. They tried to make it work anyway but with no luck. They described the part I needed and I told them I would go get it myself and put it on and that was fine with me. He showed me what I needed to do.

I got a call the next morning from the electrician's boss and he said they would like to come out and do it right for no extra fees. I was very happy that they were willing to come back out and make it right and not charge an extra trip fee - especially since it was because of my incorrect description.

I appreciate the service and the extra effort. Thank you!

After Mike replaced my water heater, he put the old one out on the lawn and said it would  be picked up today or tomorrow.  After six days, I called to remind him.  He made excuses and promised to pick it up that day.  After another day, I called again, and got the same response.  The third time I called, he just sent me straight to voice mail and never returned my call.  After 11 days I had to pay a guy with a pick-up $30.00 to haul it off...something that was part of the job I'd already paid Mike for.  This was an unsatisfactory and inexcusable way for someone to conduct business, and I cannot recommend him.

1.  Clean up debris removed from the sewer and do NOT leave it on the customer's floor. Other professionals have when calling in my home.

2.  Do NOT tell the customer the plumbing can be used when the clean out plug hasn't been replaced in the pipe. This same man told my spouse we leave it that way intentionally. (Now my home is unable to use water-period)

3. Maintain your equipment so your crew doesn't have to waste my Monday for 2.5 hours waiting, only to have them break the equipment.

4. When your crew screws up, fix the issue IMMEDIATELY (not tomorrow) and apologize. Customer Service 101 to maintain your company and name.

Now we are at the same point as we were on Thursday, with a sewer line backing up.

Apparently the owner, James, makes a habit out of setting up service for himself using his company's name and then bailing when it comes time to pay. Sounds like an almost identical situation to the other review left here. He dropped an item off for service, then had multiple excuses for the delay in picking up and paying for the item when it was ready. He would eventually ignore all attempts of contact and abandon the work without paying. I'm sure he wouldn't appreciate the same actions towards his small business, yet it appears that is how he often conducts himself at others'. Pretty slimy behavior, I would never recommend using his services based on his character alone, regardless of the quality of work produced.

I purchased a water heater from Lowe's, King and Sons is one of their subcontractors.  Plumbers arrived mid afternoon.  I got home from work and found that they could not do the job, unless I paid them an additional fee for removing the water softner.  I need the water heater replaced, however this didn't make me happy.  I said yes, oh, but it can't be done that day, the next day then.  Next day arrives, my wife calls to tell me they did not clean up the mess from the old water heater.  They did not have drop cloth or plastic to move the old water heater out of the basement, we had to provide our own floor protection, otherwise more mess to clean.  In summary, after paying Lowe's over $950 and King & Sons $160, we had no hot water to wash the towels we used for floor protection.  

This really angered me, so I contacted Lowe's to remedy the problem.  Wife calls to tell me to provide constructive criticism and the problem is now fixed.

Here it is.

1.  Improve your quality initiatives.  Have your employees test the equipment before they leave, to ensure proper operation.

2.  Improve communication - what to expect.  I expected you to accomplish the job without anything from me.  If you don't have proper protective equipment, say so.  Had we known the day before you arrived, we were responsible for clean up and protection of carpet, it would have been easier to accept.  Expectations are important to me.  Please don't tell me I am getting five star service, show me.  Be careful what you place on the side of your van, if it says I am treated like royalty, then you set the bar high, be prepared for fallout if you don't meet this expectation.

Thanks Mr. King for coming to my house, and making it right!

My sewer was back up and water was in my downstair laundry room and also under the stairs which was also my daughter closet since there was tubes in there. I called  Matt Sewer and Drain first  and they came the next day and first told them my daughter closet also had water in it since the tubes. I don't think Matt understood that I need that looked at as well but when him and his son got done when down to look and thing looked good at first. They left and went downstair again and under the stairs and black water was standing in there. Called them back right way and he didn't knew that happen when they were cleaning the sewer drain and did come back to clean it up but I ended up cleaning most. I also realize after they left for the second time they did not seal a lid and when I called them about not letting me know it was not sealed his wife told me it would need replaced and they could do it for $30 for the part but if they told me when they were at my house in the beginning I would of not had more water coming through the way. They said they would come back to do it but never did. I don't think I will be calling them again.