Best HVAC System Repair in Lexington KY

Alan & Stephen of the kings helper were great. They fixed our bathroom sink and leaking toilet within 15 minutes of their arrival then asked if we needed anything else fixed in the 30 minutes/1hour they are here. They checked the rest of the bathroom sinks and kitchen sink for us in our house and tightened up anything that was lose.

That night one of our sink traps was not working. I called that next morning and they squeezed us in and came back out and fixed the sink trap in my son's bathroom.

We were very pleased with their work and will call them for any future plumbing repairs we need.

We highly recommend The Kings Helper for plumbing services.

On June 21st Josh James came to assess installing a faucet at the back of the house.
He set up an appt for June 27th and installed the faucet...Yay!!

He was kind, professional, knowledgeable, and did a fantastic job. (He's a Master Plumber)

At all times he kept in communication...texting before he came to the house. (Cecil's also sends a text with a map so you can follow on the map when he's on the way) Love that!

I definitely would recommend Cecil's for any plumbing jobs...I know I will be calling the next time I have plumbing that needs to be done.

Thank you, Josh James, for everything you did!

Worst experience with a contractor ever, avoid this company at all costs! They serviced our furnace which then began to leak leaving our home with water damage. We kindly gave them the chance to make things right and fix our drywall and they refused and proceed to bill us a second invoice after they came out to stop the leak. They were also unresponsive to several emails. We will never use their company again and suggest you do the same.

So happy with this company. I called and spoke to someone who scheduled me for same day service. Got a call from the technician (Logan) a half hour before coming. Then I got a text giving me info on the person coming to work on plumbing that included a pic. He had everything working quickly and pricing was reasonable. I will be calling them next time I have plumbing issues.

I called and was not shifted around and put on hold a bunch of times. I explained my plumbing issue in detail. I was put in the schedule for the following day. They were here earlier than I would have expected. The service call solved all of my problems very quickly, and at a price that was expected. No complaints. The man who made the repairs said he guarantees all his work and would come back if I wasn't happy. I would use this company again.

Dean installed a heat pump and a furnace for us within a week we had to have him come back out for a service call and he tried to charge us $65.00.  We refused to pay because it was A BRAND NEW SYSTEM THAT HE HAD INSTALLED and he cursed at us and hung up on us.
We think the professional thing to do was stand behind his work, politely oblige and fix it which is all that we had requested.  Incident took place in 2001 and we have never forgotten how VERY RUDE and UNPROFESSIONAL he was, WOULD NOT RECOMMEND to family or friends!

The issue I was having was fixed, so that is why I gave a two star rating of my overall experience, but it was not without frustrations.
I made the service call for a slow draining kitchen sink after trying numerous things myself, including a manual snake, which just did not get the job done. I wanted a power snake and thus the call to the plumbing company.
Of course, when I told this to the plumber, he spent the first hour repeating several of the techniques I had already tried and on hour two finally got to the power snake, which I intended him to start with.  
The issue was fixed after 3.25 hours, which I am grateful, but after the plumber left, I found my crawlspace door open and at least five cigarette butts in my driveway where his vehicle was parked.
Call me picky, but I expect things to be put back as they were (crawlspace door closed) , I do not appreciate litter on my driveway (cigarette butts are litter) or paying for at least five smoke breaks in 3 hours and it was frustrating to watch the plumber in vane execute similar tactics that I used, essentially wasting the first hour.  Next time I have a plumbing need, I will try another company.