Best Preventative Services in Austin TX

Updating the review because the manager called me back and explained. They're unable to perform work on high-rises because their insurance doesn't cover them. That's fine with me, but it's a pity that I wasn't able to work with them.

i have been using ABC for everything in my home for many years and have been pleased with most (slowly whitiling down to some) of their services.  My current complaint is with their pool service division as i have struggled with them for many more years than i have been satisfied.  The last time i voiced a complaint (2 years ago) they assigned me a different pool cleaner technician which i have been extremely satisfied with so no complaint there.  i have major problems with their pool repair service.  Last year they tried charging me over $700 to repair a Polaris pool cleaner when a new one costs much less AND i had told them to cap the repair at $250.  Today they wanted to charge me $695 to replace a drain cover in my spa.  A new drain cover costs about $20 online and yes the spa needs to be drained to put the new one in but it literally just screws into place. i  even told them the old drain cover was still good and just needed to be screwed in so i asked them to double check the price as i honestly thought they were quoting me for something else; even the customer service rep was surprised by the quote.  They came back with the same $695 quote.  Shame on you ABC for such price gouging!  Bobby Jenkins you need to take a hard look at your pool division. it is sad to say that while the concept of expanding into so many different areas is great for your business and nice for customer one-stop-service unfortunately you have lost track of the exceptional customer service that you provided back when you were just ABC Pest Control.   i will continue to use ABC for my pool cleaning but will be going elsewhere for pool repair services.  And for the spa drain i will screw it back into place myself with 15 minutes of labor time!  Pool owners beware and make sure you are questioning quotes you receive from ABCs pool service division.  Had i not asked in advance they would have come out done the repair and i would be out $700!  There are many good and reasonably priced independent pool companies out there and they will be getting my future business.