Best Ductless A/C Services in Jacksonville FL

I was in a Christmas frenzy because my septic tank was overflowing and pump not pumping. I called duck duck Ritter plumbing and septic services and they were amazing to me. Trying to explain my dilemma and not getting any results from a previous company in town here I did call duck duck in a emergency type thing and even expecting to wait through the holidays because today is Christmas Eve. My explaining of the situation was confusing to say the least and they took my info and Leah called me back. She was patient understanding and so kind and told me that she would help me get my septic up and running by Christmas. That no one should spend spend Christmas with their septic tank not working. So she said she would call me by 8:30 in the morning Christmas Eve and she did on Saturday, December 24th, and said I've got a guy coming and he'll put your pump in and if it needs pumped out I've got someone on call for that and it was amazing it was reliable, honest, service. Along with that,Very kind, and thoughtful and I didn't expect my emotions to get the best of me but it was overwhelmingly kind during a  stressful situation that I had no idea what to do.

I accepted a VA loan from a buyer and did not know how HARD VA inspectors are!!!  I had called two other plumbers and just over the phone they sounded expensive!  Then I called Flow Solutions and from the lady who answered the phone to the plumber Zef who actually came the very next day I would highly recommend this company!  Everyone was very friendly and you could tell they really cared.  The prices are EXCELLENT and the work is superb!!
Don't waste your time calling around, I promise you will NOT find a better company and best prices.

Called Bill Fenwick when my Rinnai tankless hot water heater started leaking. I had already called Rinnai and was told by their customer service rep that the leak was probably caused by a failed heat exchanger.  The plumber inspected the unit and agreed that it was the heat exchanger, but he didn't have a replacement so one would have to be ordered. He charged me $149 for the call to verify something I had already been told by Rinnai in a 5-minute phone conversation. A few days later he returned and installed a new heat exchanger and charged another $352 for labor to install it for a total of $501 in labor. No credit was allowed for the $149 for the first call. The very next week the unit stopped producing hot water, so I called Bill Fenwick again. Another plumber came and deduced that the gas valve had failed, probably due to the leak from the heat exchanger the week before. Again, he didn't have the needed part so it would have to be ordered. He returned a few days later and installed the part for another $160 in labor, plus he added another $64 for the diagnostic call to identify the problem from a few days before. Keep in mind, this was mere days after the $501 charge for the heat exchanger replacement. Despite claiming to be an authorized service provider for Rinnai, they apparently don't stock any Rinnai parts. So all repairs require two trips, and therefore two labor charges. Nice racket. Since I personally was not available when the gas valve was replaced I could not question the charges at the time.  But with $725 in labor invested in these two repairs I decided to call Bill Fenwick to clarify their billing policies. To wit, if another problem occurred in a few days would I again be charged labor for another two calls, or would some allowance be made for the $725 already paid? I spoke to a very nice customer service woman who asked for a detailed accounting of my question so she could insure that she had the proper person return my call. Someone was to call me shortly. That was over a week ago and I'm still waiting. Maybe Bill Fenwick does not want to discuss their billing policies. Not having hot water is a very unpleasant experience. I can't help but feel that that situation was exploited by Bill Fenwick Plumbing.
Ray M.
St. Augustine

Had some items that needed to be repaired prior to selling my house. David Gray got my business based on their reviews and the fact that they were open on Saturday and able to get me a technician for that Monday. The tech called when he was on his way and arrived very soon after. He quickly diagnosed the problems and resolved them. After the repairs were made they cleaned up any mess they made. There was no sign that they had been there other than stuff working like it should.

I thought that the pricing was fair and competitive. You may be able to get better rates with a small mom and pop shop but knowing a prominent company is backing the work makes it worth it. If I need any electrical work done in the future I wouldn't hesitate to call David Gray again.