Best Air Duct Cleaning in Jacksonville FL

Needed to replace my septic system and these guys did a fantastic job.  I was especially impressed when one of their workers identified a problem with the new main tank.  Without me being told there was a problem, this young man contacted the office, removed the defective tank they had just set in the day prior and replaced it with a defect free unit.  They owned the problem and made it right.  We talk about customer quality each and every day in my profession, and Duck Duck Rooter's install team demonstrated what that means.  Bravo Zulu.

Zef is the owner of this business and he is incredible!  Very knowledgeable, diligent, effective, and fairly priced.  Any time I have used him he has gone above and beyond in solving my HVAC needs, plumbing and he even installs water softeners.  One of the best contractors I've ever met.

Very disappointed. I paid 466.00 and my problem STILL exists. I called Bill Fenwick based on the online reviews I had seen. Unfortunately I know nothing about plumbing and feel I was taken. There is a blockage in my drain probably metal I was told. However the crew does not carry a camera snake on the truck. Instead they took apart my plumbing and tried to get to the issue and could not. Ran a large snake from the roof and still could not clear the outgoing line. THEN said they would come back but its another charge. Well I am broke now and still have a blockage. My husband was beyond PISSED. They were scheduled to be at my home between 9:30 and 12:30 I got a call at 11 am they were running late. They showed up at my house close to 3pm. I had planned on being at work that day .. but never made it so I lost 8 hours of work in addition to the 466.00 I paid for nothing. The crew was very nice, clean and polite, as was Brittany in the office. But that does not solve my issue with the drain. I do wish I could give a better review.

Beware! They came to my house for a simple problem and they told me I needed all of these expensive repairs, including the replacement of my main circuit panel. I became suspicious when I read reviews about their price gouging practices. I went on the Better business Bureau website and got a referral to a BBB approved electrician. They did the job for 1/2 the price and told me that I didn't need the panel replaced along with several other things that the David Gray tech said I needed. So... BUYER BEWARE!!!