Best Water Heater Installation in Irving TX

this is the letter i sent to Rogers Plumbing today, after my service call this morning.

I had a service call this morning with your company.  I found you online, with a google search for bathtub drain repair and my zip code.

My service call was to remove and replace a bathtub drain that was corroded, with the cross hairs missing, that I could not remove myself.

Your two gentlemen arrived and there was an older gentlemen and a younger helper.

The two gentlemen were clean cut, and looked nice, got to work, and apparently the drain was so corroded that it was not coming out.  The older gentlemen left to call for another tech to come by with their tool, while the younger helper stayed inside and kept trying.

Here is where it gets interesting!!!  

I was sitting in my bedroom right by the bathroom and just letting them do their thing.  The older gentlemen left, but the younger helper kept working.  He didn't know I was right in the next room listening while looking at emails.  He was working so hard.  Groaning.  Trying.... Resting for a second.... trying again with all his might over and over and over and over.  For about 15 minutes.  Or longer.  He stayed with it even though it seemed impossible, and he was apparently putting a great amount of effort and energy to it.

Takeaway...   this young man, with no one watching (he thought) could have not tried so hard.  He could have taken a break.  He could have given up.  He could have doddled.  HE DIDN'T!  He kept trying very hard, knowing no one was watching, and he finally got it loose.  (I was silently praying that he did, so he would feel good, and my drain would be fixed.)

I work with and help manage building engineers in high rise buildings in my job.  They rarely work this hard!
I want to give this young man the highest praise possible for what I witnessed this morning.
I hope everyone in your company, including the ownership can read my letter.
This is the kind of thing that is really inspiring to see, and I am certain this young man will be successful in whatever he does.

Thank you for listening,

Darrel came out & repaired my underground water leak( which I dug up)& did an excellent job. The price however was very expensive $429 for 1 hour of work. I requested a quote on another item and it was 3  times what I thought it should be. Buyer beware!

Great Service!! we had a problem with our main line, and they fixed the problem before their estimated time, very friendly people and efficient.

I've used Direct Source twice and both times Wes has been courteous, solved the problem quickly, answered my questions thoroughly and I honestly feel the price has been fair.  
My ONLY point of unease is that, both times, it's suggested I do or buy something else that would ensure immediate future business. I know every business has to make money but I never know what REALLY has to be done and what is superficial.
Regardless, it was a good overall experience both times.

I researched really hard to find a plumber.  I moved from California so had to start over with vendors, and finding the best.  So when 2 of my toilets started whining i began the search.   I finally chose Bee Prestigious (even tho the owner of Ben Franklin plumbing is my neighbor in kings lake), and i am so glad i did.  I made the appointment thru yelp and then Pablo texted me within the hour.  He made the appointment, and then texted to confirm the day before, and then texted when he was on his way.  His prices are set, and shows you in the book.  He had the parts on his truck, and fixed both toilets in less than an hour.  What i also like is that he showed me the parts he replaced so i was secure in knowing he did what he said and charged me for.  Additionally, in my situation what he replaced has 2 year warranty.   Last but not least Pablo is so professional, and very pleasant while discussing the issues.  This is my go to plumber from now on!

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

We had an issue with our master bath toilet. I called at 8:30am, sent a pic of the broken part and they were at my house by 1:45pm. The cost was at the low end of the quote I was given over the phone. The guys were professional as they always are. We would never use another plumber.

These folks are great. My new go to plumber. Clean. Courteous. Professional. Worked late on a Friday night. Huzzah to Professor Plumb. Great name too.

I saw all the great reviews so I called when I had an issue with my hot water heater. They answered the phone and asked detailed questions and were able to correctly identify my issue which was actually a leak sensor that had been tripped and caused the inlet valve to be closed. Within minutes and for free I was able to reset this and our hot water was back up and running again! I'll definitely use them in the future if I have any real issues!

Michael came out so quickly and got the job done even in 100+ temps, working late into the evening. Very hard worker. I definitely recommend The Handyman's Daddy.

DO NOT RECOMMEND!! I had to contact multiple times to even get a quote. They were super unprofessional and sexist. They kept asking to talk to the man of the house. They finally gave me a quote for a new AC and were triple the price of anyone else, but sent a tech out and called multiple times harassing. I definitely will never use this company.

Same day service. Very professional and great value for the service provided!

The AC service technician (Dennis) was fast, polite and very thorough.  We have known this company for over 10 years and all of their staff are great.  The monthly service plans are well worth it, as they give you 2 free tune-ups per year, as well as discounts on future repairs.  If you want to extend the life of your AC or furnace, consider Comfort Experts for your future service.

We've got a new family plumber! I know exactly who I will call and recommend every time. Joe was professional, responsive, helpful and very friendly! Great with our kids and helped resolve our issue quickly and diagnosed points for improvement.

This time it was a clogged sewer vent pipe that was causing stoppage, but regardless given the fair and competitive price and the impeccable service and friendliness, there's no one I'd rather call.

Thank you, Plumbing 101!

DO NOT call these people!  I have a clogged sink - it has happened before and I had it done for $120.  So I thought it would be in the ball park.  These people would not give an estimate over the phone, AND they charge a $89.95 trip charge (waived if you do the service).  With a $50 off online special they quoted me $321!  I kicked them out on their asses and refused to pay the trip charge.  I have since recieved an online quote of $175 from a company who will come out for a free no obligation estimate.  NEVER use AJ's - these people are out to rip you off - anyone will give you a better price than they will!

This is the worse service ever, appointment is at 9 am but no call from anyone until I call around 9:30 am and Eric said first available after 9 when asked where is the plumber and he said still at another job and should be soon, hung up and waited until 10:37 been told by Abby that there was mistake and schedule over looked,  my husband asked how come no one call to let us know, she lied that Eric called, my husband said there was no call from Eric and the appointment was booked for 9 am.   Eric came on the phone and was being rude, not once apologized for what happened. He waisted our time since our toilet not fixed, horrible service we will not only never use them again but also will tell everyone not to use them either.  There should be no star available for review so customer like us can rate these people/companies which Eric/Abby deserve.   Please don't use them because you'll be disappointed.  They SUCKS!!!!!

I hope David Cross the CEO of the company read this and either fire Eric and Abby or retrained them again, since they gave his company a bad name.  I'm going to find out if I can write him an email about them also.

This was the worst company my warranty company could have ever given me. Not only did they never reach out to me at all prior or the day of the scheduled appointment, but they had the nerve to text me and put the blame on me saying I should have called to confirm an appointment that was scheduled for me,  After I reached out to them to see why they never showed up to do the service they were hired for.
They didn't show up and continue to argue back-and-forth with me because they dropped the ball on their end. I explained to them to please not reach out to me that I would communicate through my warranty company and the guy had the nerve to call me ghetto and rude.
I Googled the company to see what kind of reviews they had and it seemed to be that everybody under choice warranty had the same issues with this company. They were so upset with the unprofessionalism from Smith's.   They are not even BBB certified but have tons of complaints on the website. DO NOT USE

If I could give this company a rating it would be 0 stars. Do not call them for any plumbing or water restoration issues! They are very dishonest and only looking to get your money or insurance payment.