Best Water Heater Repair in Irving TX

I initially called Rodgers plumbing for help with a gas valve leak on my water heater. Shirley was very helpful in getting someone to come out same day. Within minutes of Robert, the technician, leaving after successfully, correcting a loose pilot light, I realized I had, a leak in the wall.l due to baseboard installation that impacted the pipes. I called Shirley back very quickly and she resent Robert back to my property to solder the pipe that was busted. Their professionalism and urgency in responding to both of my service calls was incredibly appreciated. Thank you so much!

Great service from the initial call through completing the service. He showed up as promised, educated me while working, charged what he quoted, and went beyond the call of duty to deliver superior service. Hopefully, you don't have an emergency as he stays busy and it might be difficult to get an appointment. If you do get an appointment, you will never call anyone else for plumbing services.

And btw, the owner's name is Robert--not Darrel.

Great job by Miguel! On time and very knowledgeable and very experienced. Was able to resolve my issue very quickly and very reasonably. Recommend this business hands-down!

Had a toilet and shower backed up...called around 8am and had someone here by 1030...Tyler was very professional and efficient! Will definitely use them again if I have problems.

Wow, I can't say enough good things about Nathaniel and this company.  What a pro!  He really knows what he's doing and gets right down to it.  I feel very fortunate I found this outfit and I will be using them for all my plumbing needs in the future.  Very prompt, professional, friendly and basically all-around nice person who wants to help and is highly competent - all for a VERY reasonable price.

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

Cost us thousands after they used a camera and misdiagnosed the area of the leak to be under our dining room  and jack hammered the entire floor and dug it all up before discovering there were NO pipes. Forced us to pay them to repair the floor or they would leave it like it was. They were fined by the State of Texas but we never saw any of that money. Didn't get a permit from the city before the work either.

Another company found the leak just along the edge of the house (Outside) where they said is the first place a plumber should look.

This happened years ago, but I was horrified to see they were still out there when I googled for a plumber. They have NEVER attempted to make restitution.

*UPDATE* 7/13/15- Pablo completed the work! The problem was more complex than we thought. The leak came from the house. The movement/ shifting in the foundation of the home caused the pipe through the house to crack and bust. More digging and tunneling was necessary to re-route the pipes to go underneath the house. I expected a significant increase in charges. Pablo had his list of services and pointed out everything that needed done, which added to $2700. He so kindly and generously waived 2 services and added an additional discount, which cut the bill significantly, thank goodness! There was also a free 2 year warranty on his parts and labor! He emailed my receipt in front of me with his device. He advised me to take the receipt to the city of Dallas to dispute any related increase in our water bill. So very touched by his concern and good gesture! He and his helper worked 6 hours straight in the crazy hot, sunny weather, and he managed to remain courteous and finish with a smile! He seems to really love and enjoy what he does. Wonderful professional!

Blue was amazing. He was very professional, and very honest. He explains everything he does, he does great work, and him and his team are truly amazing and were able to help us out in an incredibly timely manner. If you are looking for a plumber, give Blue a call. He's a life saver. Thank you guys!!!!!

We had a problem with our toilet leaking from the base, Joe showed up. He opened a hole in our wall on the other-side and created valves to shut on and off. He thought it was a slab leak and requested $1200 deposit for a $3500 job. Then concluded that he'd need to dig a tunnel from our H room to that bathroom which would end up being $6900. So we then needed to give him a deposit of $3500. We were feeling a bit weary considering he hadn't really checked the little things first like, a clog, for instance. He did not have a lot of plumbing tools on hand and needed to leave often. He has Zelle as a payment method and has you send it to his girlfriend instead of him or his company. On top of that, he has no paperwork. Nothing to sign, nothing to read over and confirm in writing. No receipts. He guilted us about not wanting him to start until 9am because he likes to start at 7am. I decided to give him the opportunity and he didn't show up. I called him at 7:30 and asked where he is. He said he needed to take his girlfriend to work. Be aware, he needs to take his girlfriend to work everyday at 9am. So the fact that we were guilted about that even when knowing this information is ironic. He does not call or text you to let you know he is on the way or if he's going to be late. You have to reach out to him to get answers. We decided to go our separate ways because we needed to have the issue fixed ASAP and had been without water for 5 days. We couldn't take it anymore. We also wanted to have a second opinion. We then had new plumbers come out the next day and they assessed the issue, which surprise! Was a clog. And fixed the problem within an hour. And only $600. It sucks because we wanted to give a small business a try but this was honestly not okay... He has yet to refund us for the services we did not have done. This is your friendly neighborhood warning. As it stands this company seems like a scam. I will follow up on this if and when I am refunded.

Unclogged a kitchen sink with a backup far down the line. Even replaced our PVC under the sink. Same day service. A little expensive, but very professional and communicates well.

I can't say enough about this company.
We bought our 30 year old home about 6 months ago and within the last 2 months ALL of the plumbing went to hell. We had everything fixed quickly and professionally by AAA Augers best tech named Chris. This guy is such a professional, knowledgable, five star class act. Chris worked so hard repiping the whole house through the attic after the slab leak, he fearlessly crawled 30 feet under the house through a tiny tunnel to replace our main sewer line that was busted by tree roots, and he seriously injured his leg working in a deep pit they had dug in the front yard to get to the rest of the sewer line that needed to be replaced. He was so committed to getting things fixed up and done right he went to the hospital, they stitched up his leg and he came back to work that same day!!! I'm also so impressed that after realizing they'd accidently totally ruined our lawn they had a lawn care company put down sod!! They didn't have to, they even stipulate in their contract that they're not responsible for damage to landscaping.
Y'all, we even had to replace the gas line from the meter up to the house because of a leak. Chris and all the guys at AAA Auger really took care of us. By the end of it all, after so much that went wrong and all the time we spent dealing with this company the past few months I'm certain without a doubt there's no better plumber out there and we will always rely on them for our plumbing needs.

My late mother-in- law used Smith Plumbing for many years. My son moved into her house and was having problems with the drain in the kitchen and laundry area. A person from Smith told him he would need to remove the concrete in the garage so they could replace the drain. I did not feel comfortable with this so I got a second opinion from my plumber. He told us Smith had given my son the WRONG information. If my son had dug the hole in the garage we would have had a real mess. I will never use Smith again. Not only did they give incorrect information, but they did not seem to do the work.

Unfortunately my experience with this company was not good. I called about a leak coming from my garage floor. Denise was very nice and sent someone pretty quickly. They did their assessment, which took a few hours, and said the leak is on the hot water side, under the slabs. They left saying they will provide 2 quotes - one for direct repair and ne for reroute, and that I will have the quote in the next couple of days. A week passed and I still didn't get the quote, I called a few times before they finally sent it, and it was for reroute only. I had asked them for both because my insurance needed 2 options. They said they don't recommend the direct repair with it being under the slab. and they quotes $1,200 to reroute the lined, which also included cutting an area of the dry wall. So they came and did the work, and after they did the work they said we have another leak (because the meter was still going), they tried to find it but couldn't and said to watch for it and let them know if we see any hot spots or water leaking. Before I paid, I asked the plumber what the warranty was for exactly, and asked if we see the same leak, will it be covered. He said yes, because the other leak is somewhere else. So we turned on the hot water as usual, and 2 days later the same leak is back. I called and they said this is another leak, on another line. they repaired one line but this is a different line that is leaking. Min you, I have already paid $250 to diagnose, and $1,200 for repairs and I am having the same exact leak. And they are telling me it will take a whole day to diagnose again, and they charged ~$170 per hour, and then who knows how much for repairing AGAIN.
I a giving 2 stars because they answered the phone and talked to me each time. But to me, this job is not done. They quoted repairing the leak under the slab. The leak is still there, its not any smaller.

And to add, the new plumber I hired found the hot spot without 10 minutes and fixed the leak.

Needed AC drainage checked in a new house. I was able to get a quick appointment and the technician was courteous, knowledgeable, and friendly. I found the service call price was extremely reasonable, and the quote for the repairs to be very fair.

This company went above and beyond to help me out. Our AC started experiencing issues and due to it being an older unit (15 years old) we knew we would be looking at having to replace the whole system in the near future. Unfortunately I called a couple of other companies prior to calling Comfort Experts and had sub par results with the others (missed appointments, terrible customer service, discrepancies in costs). Comfort Experts came out to our house within 48 hrs and gave me every answer and option I needed. They even helped me move my weight machine that blocked our attic access! They then had an engineer come to our home a day or two later to do measurements to determine the best system needed to efficiently cool/heat our home. After he finished he gave us a quick history of the company (which made me feel even more comfortable) and went over each option in depth to determine which one best met our needs. They even set up a fast install date due to us having a 2 month old at the time. Now I wish I could say we installed and life was good, but due to our finances at the time and having a family friend with an opening in his AC company's schedule, we opted for a different option that fit our budget. I called and spoke to the engineer to give him the bad news and he was more than understanding. I got to give it to these guys, they treat you with respect and courtesy during this stressful time. If we ever have to deal with AC issues again, Comfort Experts will be my first call.

Buyer BEWARE!
I called Roto-Rooter to come out and fix my sewer line. While on the phone with them I asked approximately how much did he think it would cost. He gave me an estimate of about $1800. So I told him to go ahead and come out and do the job. He told be that just because he came out and fixed it it wouldn't guarantee to be fixed. Why would I want to pay all that money and hear that it might not even be fixed.  What kind of joke is this??????

My compressor was making loud noises and sounded like something electrical. When the techs go there they immediately told me it was my compressor. The diagnosis was that I needed to replace my compressor and condenser, low end was going to be $4000 to $6000. Long story short I got a second opinion from Speedy Services . Luis, the tech, took the compressor apart and found an electrical short, replaced it and I spent less than $200. I feel that Xtreme Air Services techs were trying to take advantage of me because I didn't know diddly squat about AC. Calling for a second opinion was a crucial decision and I'm glad I did it.