Best Virtual Consultations in Irving TX

Pablo is the man!

He sent us a text when he was on his way over. BONUS.

He was on time. He got all our new toilets installed. He had to fix some of the plumbing so it took some time but he got everything done in reasonable time and at an affordable price. He also laid down mats and wore shoe coverings so he wouldn't track dirt around the house.

He offered to come out ASAP if we had any other needs for plumbing. We'll for sure be calling him again if we have any plumbing needs.

Luis performed an excellent job with installing new duct work and a vent hood.  The cost was reasonable and he was able to complete the project in a timely manner.  I would recommend this company for your next home project.

Steven came on very short notice to fix a leak on the main line. The issue was explained in detail and he did an excellent job on the repair. Highly recommended.

This company does great work. Have used Circle E on numerous occasions for my commercial properties. They have always done a great job at a fair price.

Mr. Dyson

I had a flooding problem in my bathroom, and it turned out that the AC condensation/bathtub drain was clogged. I called Mr. Dyson, and he came right away to take a look. He was very friendly and professional, and he quickly diagnosed the problem. He cleared the gunk and mud from the drain, and the flooding stopped immediately.

I was very impressed with Mr. Dyson's work. He was fast, efficient, and honest. He didn't try to upsell me on anything, and he didn't charge me any extra fees, a rare moment of honesty in this age of imperial franchising(pardon my economists BS). I would definitely recommend him to anyone who needs a plumber.

From the very beginning, the customer service was amazing. They let you know when the technician is on the way (via text) and that was a helpful bonus. They completed the task and you couldn't ask for any nicer guys than Quinten and Chris! They not only know the plumbing business, but they know how to deal with customers in a way that makes you feel like they are your best friends or even family. Love doing business with Military Plumbing!

Appreciated prompt callback to my inquiry and appointment would be scheduled on Monday

I'm not sure where we came up with their card, probably from a neighbor, but when we needed a cartridge replaced inside the knob for our tub, we gave them a call. First thing to rub me the wrong way was that he 30 minutes late for our 9am-12pm window. I took off a morning of work for this and I understand you drove from wherever and there was traffic, but give me some notice so I can give my office some notice.

I told him where the water shut-off was for our building, and he disappeared outside for 20 minutes. Once he gets back upstairs he starts going over the costs with me, before he starts the work.  I definitely appreciated that because the cost BLEW ME AWAY.  He wanted $582 to replace a $25 cartridge and a $35 knob. He wanted approximately $330 for the actual repair, $175 for what he described as the labor for walking from [my] unit on the 2nd floor, to the water-shut-off valve on the 1st floor. Which, coincidentally, was less than 50 feet from where he had parked his truck.

Finally, he wanted $79 for some kind of warranty service plan that gave me a discount on any future visits. I told him to remove the warranty; I didn't need it. But, without the discount the warranty provided, the cost of the repair went up to $400 and the labor went up to $190. With the discount plus the cost of warranty it would have only saved me $10 total. What a scam! Not to mention he had quite an attitude that I would question his pricing methods. I sent him on his way. He might have done a stellar job, but it wouldn't have been worth that price. I was willing to pay a little extra to not have to go to the trouble myself, but $582.00 for a plumber versus $60.00 at Home Depot is a no-brainer.

My project involved fixing rusted cast iron sewer pipe under the house with concrete slab foundation

I was hoping to avoid digging under the foundation.  I found Accurate Leak & Line as the company that does trenchless repairs.  However, after inspection of my pipes, it was determined that my case was not a good candidate for this type of repair. The rusted cast iron pipe did not have enough structure left to be able to do trenchless repairs.

Accurate Leak & Line gave me an estimate that involved digging 15 ft under the foundation and replacing the rusted sewer pipe with a PVC pipe.

I did not do the repairs immediately hoping to be able to do drain cleaning every time the sewer line got clogged.

The house is the rental property.  As these things always happen the sewer pipe got clogged when I was on vacation in the Caribbean. During the cleaning of the drain, the cleaning snake got stuck in the rusted pipe.  I could no longer postpone the repairs.

I called a few more companies to get some more quotes.  Nobody seemed to have their act together the same way Accurate Leak & Line did.  Some pretended like they were doing me a favor, some told me that they did not need any permits, some wanted to create a huge mess in the house by breaking the concreted from the inside.

I had to do the full repair while being very far away and Chad (one of the owners) made it very easy.  I am a picky customer.  I ask a lot of questions, I text and call to get more information.  Chad always kept me in the loop, answered every question, and exhibited a great level of customer service.

I am very satisfied with the repair, and I am glad that I picked Accurate Leak & Line to do it.

My kitchen sink was clogged. This was the only place that was able to come out on a Saturday evening without a crazy after hours charge. My sink is fixed! Appreciating them for accommodating!

Mark is awesome plumber, who is affordable and honest. I set my appointment in advance, and he called me with a friendly reminder. Before setting my appointment, i was able to text him photo's of the affected area and provided feedback and a rough cost estimate. He came in and fixed the disconnected pipe. My family has been using Mark at their personal and rental properties, highly recommend him.

Thanks

Alex M.

Imagine arriving in town to help your parent with a medical emergency only to discover multiple plumbing problems in their home during your visit?   Add in a pandemic and a crazy hospital schedule/work schedule!  Scout Plumbers did a FANTASTIC job of taking care of each issue.  They did the work quickly and for an excellent price each time.  Both plumbers took photographs and emailed me a copy of my invoice and description of the job done.  I'm so incredibly glad that I found Scout and I would recommend them highly to ANYONE.  One of our issues involved an actual water leak and they made it out to the house so quickly - and the representative on the phone helped talk me through shutting off the water.  Truly an incredible group of people.  Thank you, Scout Plumbing!!

Had several companies submit quotes for a french drain due to water coming in house in Carrollton during heavy rains. Olshan was only company that brought measuring tools and Mark, their technician, was the only one who explained why I wanted a surface drain and not a french drain. The price was in the same range as the other companies and since they were the most professional, I chose them. The crew n supervisor who came did a great job despite having to dig thru very rocky soil. I was also impressed that the supervisor did not leave the job site - an unpleasant experience I've had in the past. They were very experienced with the installation and I'm very happy to have chosen them. Now let the monsoons begin!!

So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for.  The sprinkler head  that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of  trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling  behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!