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I was charged $382 dollars for a piece of hardware for my central AC unit that costs at most $46.95.  I found the same part for as low as $21.99.

Before I authorized the work I asked the service technician a couple questions.  I asked if he would replace the part if it were his ac unit at home and he stated yes.  I asked what would happen if I didn't replace the part, he stated that my compressor would eventually fail and have to be replaced.

He further stated that if the compressor failed I would have to purchase a new central ac unit.  I also asked him what the part would cost if I went out to buy it myself, he said that a licensed contractor could probably get it for $190 to $200.

It seemed a very high markup from $200 to $382 at the time, then I thought I'm not a licensed contractor, and this company should have my best interest in mind since I hold a service contract with them.

The technician was here to do a routine service on the ac unit for the $11.99 that I pay monthly.

Needless to say the disgusted feeling in my gut started to grow and I jumped online to look up prices for the part.

Long story short, I feel that it is borderline criminal for a reputable company to charge anyone $382 for a $46 part.

I asked to speak with a supervisor and was told that one would contact me in the morning.

Even if they refund my money I am sure there are many others who get taken advantage of by this reputable company.

We hired My Handman OC when my family bought a new house with lots of deferred maintenance. We scheduled them for multiple visits over a couple weeks due to the quantity of work we needed done.

We had them: Install a Nest thermostat, Nest Hello doorbell and new bathroom vent fan. Replace light fixtures. Remove old satellite dish and cabling from the side of the house and roof, landscape trellis from the atrium, and several old built-in storage cabinets in the garage. Repaired multiple sink leaks and installed new fixtures and shower heads. Replaced every switch and plug in the house (50+).

They did a great job, were clean and respectful, and were flexible with scheduling multiple visits. Will be using them again.

Bob arrived on time and with a pleasant attitude. We went through the list of chores that needed to be done. Bob provided simple cost effective solutions and completed all tasks in a very timely fashion. My teen aged daughter called him Superman. Bob fixed a leaky faucet, mis wired light switches, and fixed the fan in my daughter's room.

Thank you Bob

Guy is very responsive, very helpful, very honest! Even though I didn't end up needing his services, my interactions with him were excellent. He is very prompt, honest, helpful and polite. Will definitely be calling for my next job!

Andrew and his son Tim are truly one of the BEST handymen. They're very creative, prompt, and efficient. Any project I gave them they did it to perfection and Andrew is very knowledgeable in his field and has completed every task, not only to my satisfaction but he has elevated it with his own input and expertise. No job is too big for him.  I'm very satisfied with their work and I do highly recommend them for ANY project that you have around the house.

Great prompt service. I ordered his service at my workplace. Was able to fix problems and more with request neatly also. Will definitely use Handy Danny again for future personal or work related repairs. Thank you!