Best Dryer Vent Cleaning in Indianapolis IN

Just a PSA: I had the most disappointing customer service experience with Commercial Service. 2 years ago, I purchased a HVAC system from them, and last night the heat went out just as we were approaching dangerously low temperatures. I have children and pets, so I was not in a place where I could shop for services or wait, so I called them. Prior to speaking with the technician, I had already identified that the error code meant there was an issue with an open high limit switch, and the technician agreed with me over the phone. He informed me it would likely be a $276 after-hours service charge. I was between a rock and a hard place, so I agreed. Unfortunately, the technician did not arrive with a replacement part, so he had to temporarily fix the switch so that it would close. This took between 40 and 45 minutes. The charge was $414, and I assumed this would also include the follow up the next day when they actually did replace the switch. I was wrong. When I questioned the ethics of this with their VP, I was treated as though I just didn't understand that they provided services that no one else does, and that's why they are (significantly) more expensive. After the politely insulting lecture I received, he informed me that he would offer to enroll me in their maintenance program at no additional cost. That was his solution. This was their unacceptable compromise. As a 46 year old who has been a home owner for 2 decades, I have had extensive experience with other HVAC companies. I had a technician from Heflin who I worked with for years who came at all hours, and never charged me a 3rd of the price Commercial Service did. I'm disappointed that CS did not come to my house WITH the warrantied part they were aware was likely the problem, and that they wanted to charge me more than the already silly after-hours price. Do not recommend.

My elderly mother in Muncie had her air conditioning quit working and even though I explained how she is an elderly heart patient and needs air, not one of the companies I called, (including ones that serviced her prior) could find time to see her. Some were 3 weeks out. Summers got to her as soon as they could and not only that, but made it quick and painless!
We knew she needed a new unit and they really tried to accommodate us. The fact they were willing to help when no one else would and understood the gravity of the situation meant everything! Justin came out promptly and the day of install they sent two great guys! Thank you Kenny Cook and Matt! They were both amazing and worked tirelessly through a few bouts of pouring rain and completely replacing everything perfectly and better than it had ever been. They were courteous and kind and cleaned up every speck! Our new unit is surprisingly quiet, I can't believe how wonderful it feels and sounds! Thank you again Kenny and Matt-you guys are the best! If you try these guys, I promise you won't be sorry!