Best Thermostat Repair in Houston TX

Can't complain too much with my experience. They were prompt to respond, informative. Professional. And had my issue fixed in a reasonable amount of time. Was a little more than I wanted to spend because I had to buy a part and it required two separate service appointments. Wish the price was a tad cheaper-- having moved from out of state I notice a lot of services like this tend to overcharge. But overall wasn't too bad of an experience and would probably use them again in the future if needed.

I had 6 responses to my query about an inside wooden  door not latching..
Richard from Patriot Services. was the first to respond and was available within 24 hours.
The quoted price from Richard was  amongst the more reasonable ones.
He arrived timely and corrected the latching problem in a jiffy.
He also gave me reasonable quotes for other tasks I asked him about.
He tells me that he is licensed in HVAC, Electrical and plumbing.
He also does Remodelling.
I will call upon him again, when needed.

Had a delay in original arrival. They dispatched a new plumber, showed up within 10 minutes of what was originally expected, so not too bad. The plumber, James, was fantastic quick, proficient, and a good communicator. Cost came in under what original budget was expected. Happy with the service, especially James the plumber they ended up having to send.

What a shocker that Abacus is being drug through the mud on here...

Dreadfully unorganized and unorthodox crooks.  I'm shocked that they provided near 0 value in the initial assessment, only to come back with 4 options (3 cost over 15K and 1 was 6k).  Whenever you called their dispatch, they never knew what the latest update was.  Their manager refused to come out to complete the least expensive option because he felt the entire unit needed to be replaced.  

Not the case...thank heavens we called Courtesy Air and received substantially less hassle, better service, and a more professional experience all-around.  Brad from Courtesy Air immediately diagnosed the actual issue and resolved it onsite for $400 (FOUR HUNDRED).  Abacus, how did you not recognize in your report that the blower in the house was working but the outside unit was not?  

If you love paying 8x markups with little detail as to why, dealing with unhelpful dispatch, and dragging the process out for a week, please call Abacus.

Had a water leak, called after hours to get an idea of how long it would take to get a plumber out, dispatcher said 30-45 min. We get everything setup and next call I get is from the plumber who says it will be 3.5-4 hours before he gets there and tells me I should call someone else.

Bad customer service, will not use or ever recommend.

Both Matthew and Kevin were masked. They placed tarps before they started work and wore booties. The installation was exceptional, from the strapping of the outside condenser to the connections in the attic. They went on hands and knees during cleanup to make sure no particles were left.

I chose 1-800-Plumber because of the Yelp reviews - and they managed to exceed all my expectations.  My lawn guy told me a pipe was leaking badly on the outside of my house and showed it to me.  I didn't even know what the pipe was for.  I called their office on Sunday afternoon, a pleasant and helpful person answered the phone, took my information, told me she would have to confirm with her boss that I was in their area and she would call me back.  She called me back in less than hour, told me they could be there Monday between 2 and 4 pm and they would call before they came.  Monday came and I got stuck in a meeting until a little after noon; I called them to see if I missed their call; she checked with the plumber, he said no, but would be at my house at 1 pm.  He was at my house promptly at 1 pm.  He was friendly, helpful and courteous; patient with all my questions (it turns out it was the main water supply to my house!); told me exactly what needed to be done, how long it would take and how much it was (which was extremely reasonable).  He did the job neatly, explained and showed me everything he did and made me feel like I made a good decision in picking them.  I can't recommend them highly enough (and wish to high heaven I knew about them when I was remodeling my bathroom).  They are now in my contacts under Plumbing and will happily recommend them to my neighbors!