Best Tile Floor Restoration in Honolulu HI
Responded relatively quick to our inquiry. Had a busted pipe behind the wall for our washing machine and needed the repair quick. Ed gave me a good quote, gave me a timeframe on when he would be available and once he arrived was very thorough in explaining the job and making we had our questions answered. Would definitely recommend Ed and his worker for any plumbing job.
Honolulu, HI
The only reason I give these guys 2 stars instead of 1 star is because the guys they send out are really nice, capable guys for the most part.
Without going into too much detail, I had these guys come out to fix/replace drywall in my bathroom that had water damage. Just getting someone out here was a chore. The communication between their back office and their techs is atrocious. (That's a whole story in itself)
So, they give me a quote of $1600 plus to replace a sheet of drywall and some patchwork on my ceiling. Ordinarily, I would have declined as too expensive but since insurance was taking care of it I gave the green light. Then the repairman decides that the drywall doesn't need to replaced after all but just some patchwork. Ok, great! It turns into a relatively quick and easy job. They finish and I ask for them to send me a revised bill since the job was only a fraction of what was originally planned. It took numerous calls and several weeks before someone finally got back to me and at the end of the day, they knocked $200 off the original bill for a job that was only a fraction of what was originally proposed. Are you kidding me? I was told that a manager was going to reach out to me about my concerns but never heard from anyone. Now I have another area of my bathroom that needs repair but trust me... I will not be calling these guys!
Without going into too much detail, I had these guys come out to fix/replace drywall in my bathroom that had water damage. Just getting someone out here was a chore. The communication between their back office and their techs is atrocious. (That's a whole story in itself)
So, they give me a quote of $1600 plus to replace a sheet of drywall and some patchwork on my ceiling. Ordinarily, I would have declined as too expensive but since insurance was taking care of it I gave the green light. Then the repairman decides that the drywall doesn't need to replaced after all but just some patchwork. Ok, great! It turns into a relatively quick and easy job. They finish and I ask for them to send me a revised bill since the job was only a fraction of what was originally planned. It took numerous calls and several weeks before someone finally got back to me and at the end of the day, they knocked $200 off the original bill for a job that was only a fraction of what was originally proposed. Are you kidding me? I was told that a manager was going to reach out to me about my concerns but never heard from anyone. Now I have another area of my bathroom that needs repair but trust me... I will not be calling these guys!
80 Sand Island Access Rd, Ste 227, Honolulu, HI 96819
In a word, horrible. I called DHP to ask about having my kitchen sink recalled. They recommended replacing it, which would be a 6-8 hour job. They showed up and discovered that the new sink didn't fit. Over the course of 3 days they tried 4 sinks, proclaimed that they had never encountered an issue like this (I.e. wrong-sized sink), recommended that I ought to just renovate my entire kitchen because they couldn't find a sink, and then advised me to scrape off all the rust around the sink area (which is why I called them) before they put a new sink on. They finally sent over a competent guy who installed the new sink in 2 hours. When I sent a follow-up email complaining about the experience, they let know they had forgotten to charge me an additional $365. unbelievable.
575 Cooke St, Ste G, Honolulu, HI 96813