Best Smoke Detector Installation in Atlanta GA
Called for my A/C not running on Sunday. They arrived Monday morning on time at 8 a.m. Eric was a pleasure to work with. Informed me throughout the process. He took 2:30 hours to isolate the wiring (main) problem for the estimate. Eric also noticed a possible leak in my roof and brought that to my attention. You could not ask for a more honest company. Have used them in the past with the same type of attention to detail and honesty.
3400 Cobb International Blvd NW, Kennesaw, GA 30152
Donnie and Justin provided exceptional customer service. They were clearly communicating and educating me on my issue and resolution. They showedpatience and expertise. I will defintely be using this company on the future and recommending them for all my friends and family. Thank you!
644 E Mcintosh Rd, Griffin, GA 30223
June 2022 I tried to use them again with the same disastrous results. The day of install they cancelled the install. I had to tell the delivery crew , sales manger and General Manager the job was cancelled. The deliver guy had to reload the equipment back in his truck after leaving on my driveway. The GM said so sad to bad that the way it is today. I will take a a $1K off the price take or leave it . No concern for the customer. The kicker here they charged my credit card for the job on the same day they cancelled the install. WHO DOES THAT. I had to tell them they did that. My card was frozen until the charges where reversed. I never got notice that this happen.
Atlanta, GA
Poor customer service. Called out because breaker was tripping off AC unit.
Tech came out said unit was fine but low on freon. Said being low on freon might cause unit to overheat and trip. Added freon and unit tripped later that day. Ordered a new unit to be installed next day. Breaker tripped again, called Coolray out again. Tech came out and discovered breaker was tripping due to some outdoor lighting, not the AC unit.
Installed a $3500 unit that we didn't need!
Called a supervisor to explain expecting to be compensated for the unneeded AC unit.
No compensation, no apology for not having done a better job of diagnosing problem.
Won't use Coolray again.
What the company should have done. sorry for the poor diagnoses but since we have already have installed your new unit we will reemburse you $$$ for our mistake, we'll try not to let that happen to other customers in the future.
I would have continued to be a regular client.
Tech came out said unit was fine but low on freon. Said being low on freon might cause unit to overheat and trip. Added freon and unit tripped later that day. Ordered a new unit to be installed next day. Breaker tripped again, called Coolray out again. Tech came out and discovered breaker was tripping due to some outdoor lighting, not the AC unit.
Installed a $3500 unit that we didn't need!
Called a supervisor to explain expecting to be compensated for the unneeded AC unit.
No compensation, no apology for not having done a better job of diagnosing problem.
Won't use Coolray again.
What the company should have done. sorry for the poor diagnoses but since we have already have installed your new unit we will reemburse you $$$ for our mistake, we'll try not to let that happen to other customers in the future.
I would have continued to be a regular client.
Atlanta, GA
I have never used this service. Their quality may be phenomenal. However, I will never use this company as I watched a driver representing this company not pull over for emergency vehicles on 2 occasions. I hope that this employee is never in need of emergency care or if they are, those on the road at the time do not show the same disregard that this employee showed.
**This is not in direct relations to the company's actions, however their employee was representing them in one of their trucks with their name and information plastered all over it. Hoping the company will make strides to remind their employees to pull to the right for sirens and lights and that their actions represent the company as a whole.**
**This is not in direct relations to the company's actions, however their employee was representing them in one of their trucks with their name and information plastered all over it. Hoping the company will make strides to remind their employees to pull to the right for sirens and lights and that their actions represent the company as a whole.**
3617 Clearview Pkwy, Atlanta, GA 30340
Called this place in regards to changing a spicket or spout for my shower. Without seeing the problem he told me it could be 1400.00 for an issue behind the tile??? Sir the water does come out of the shower anymore. So, I went to Home Depot and bought another spout and screwed it back on myself. Cost me $8.00.
Atlanta, GA