Best Smoke Detector Installatio… in Atlanta GA

Called for my A/C not running on Sunday. They arrived Monday morning on time at 8 a.m. Eric was a pleasure to work with. Informed me throughout the process. He took 2:30 hours to isolate the wiring (main) problem for the estimate. Eric also noticed a possible leak in my roof and brought that to my attention. You could not ask for a more honest company. Have used them in the past with the same type of attention to detail and honesty.

I had an emergency issue with my water heater Sunday after church when I arrived home and Hammond, when I called them, literally appreciated my situation and got someone on the job.  Marty Coats came, and he stayed and worked on replacing my water heater diligently until the job was complete.  Hammond is the best, and I call them for all my plumbing needs because they are courteous, accommodating, and intensely professional in each and every way.  They deserve 6 stars if I could give it.  You will be pleased.

terrible service called last night around 8 they said they could not come till today between 10 & 2 no show no call called back at 3 she said she was not able to get in touch with a teck  and she would have someone call back .did not call back

Coolray replaced my downstairs HVAC in 2006.  At that time they were offering lifetime parts & labor warranty assuming you kept yearly maintenance agreement.  It is easier to have a single HVAC company service both of my units.  Therefore Coolray has been it for the last 14 years.

Over that time I have noticed a deterioration in their customer focus, technical expertise, and ethics.

Most recently late last summer during a regular maintenance visit the technician attempted some big time up sales (blower cleaning, water detectors, capacitor, new upstairs unit, coil cleaning, etc., etc.), and I was not having any issues.  He got me on a capacitor for upstairs unit.  He assured that coolant in both units was fine.

Upon leaving my upstairs AC started leaking from the drain piping in my attic.  So a couple days later same tech (little flustered) was sent back out to excuse the leak away.  Once I wouldn't take the excuse he updated the drain piping while taking a call from HQ telling him he was spending too much time at my place.

Upon his leaving my upstairs unit just wouldn't cool.  I called a second HVAC company to take a look.  Coolant low.

Coincidence?  Probably not.

I'm replacing upstairs unit this season and Coolray will not be one of the companies giving me an estimate.

Been using foe 20 years  member of VIP club
Satisfied since we never had a emergency. One recent Sunday we returned from vacation to a flooded home. Called them at 4P.and three more times.  Finally at 842P got a text no one available until tomorrow.  Had to get a hotel room.
Fixed the next morning. Called I wanted to  talk to a boss. No one called back for three days.
Got two $25 certificates  to shut me up.
Note: I asked for an price on a 50 gal
gas water heater. Got 2 different quotes from two different  people in the company  $2299 to 2899 ?
Looking for a replacement until then I will use them

Called this place in regards to changing a spicket or spout for my shower. Without seeing the problem he told me it could be 1400.00 for an issue behind the tile??? Sir the water does come out of the shower anymore. So, I went to Home Depot and bought another spout and screwed it back on myself. Cost me $8.00.