Best Flame Sensor Repair in Atlanta GA

Same day service for a broken A/C unit that is 14 yrs old! We were thrilled and so happy since it happened on a HOT day! Jonathan fixed our system. He was incredibly personable, incredibly knowledgeable and thorough with his work! He made sure we saw the issue/status before and after it was corrected. Didn't try to ridiculously upsell us like the last A/C repair company did. We signed up for annual maintenance checks so we can plan any work or a new system versus freak out when something goes wrong.

Rohan is the man! His attention to detail is second to none! I've had him out to my business multiple times for both HVAC and plumbing issues and he was more than thorough in addressing them. He will take the time to get everything right. Highly recommended!

Quick service, a knowledgeable tech came to the house on time with an electronic prompt to let us know he was coming, and online billing worked well so on those levels I am satisfied.  The price for the work was 3X what my regular plumber quoted.  My plumber was booked out and I needed the fast fix so I paid the highly inflated rate.  Comments to the company were met with canned replies about the 'flat rate billing rate' but in my case the actual work time equated to over $5 a min.  David Hammond was supposed to contact me but I am yet to hear from him.

Jason was a very good friendly knowledgeable technician. I recommend him. Service is very expensive but good.

This is in regards to Britebox services which is a subsidy of Coolray.

Having worked in various customer facing jobs throughout the years I have learned that how a company reacts to issues is far more important than the issues themselves.  While every company probably strives to be perfect the first time out, companies are generally composed of people and people are generally pretty fallible.

I contacted Britebox to have them install a pull down tv mount above the fireplace in my new house as well as installing a soundbar below the tv on the same mount.  They arrived on time for the initial appointment and got everything together other than the soundbar because the mount they had didn't properly support the soundbar.  The sent someone out a few days later to mount the soundbar with a different setup.  Unfortunately during that process my TV wasn't supported properly and ended up with a bend in the screen.

After contacting Brandon at Britebox they showed up with a brand new screen (65LGB7 OLED, so not a cheap replacement) yesterday as well as a new bracket and mounted everything perfectly.  Would I have been more excited if it had just been perfect the first time?  Sure.  Did they leave me satisfied as a customer?  Yes.  Taking a crappy situation and making it one where a customer would recommend their services to anyone that asked is no small feat.