Best Water Heater Repair in Greensboro NC

Tyrell did a great job promptly fixing our disposal.  He was very responsive in his communication and took proper COVID safety precautions.  Will definitely use him again for future work!

So glad that we have someone that is caring, personal and honest good ol' southern guy! Had lost all hot water at our house, called to see if he could come out to find the issue since my husband was 600 miles away! He told me right away he was finishing a job at a school and would get back to me as soon as he could. He called me a few hours later and came out at 7pm at night! I have kids and a job, the hot water was important to us. Mr Bohannon showed up, was courteous and found out our problem in no time! Our heating coils had fried after the water company repaired a pipe and had cut off and on our water flow. He fixed it right away for us as he was concerned about us not going without. I had no problem paying the bill and his office staff was willing to wait until the next day for payment since hubby had the funds with him.

Thank you Bohannon's! You will be called again!!

Responded quickly to service call. Very courteous and fixed our problem at the lowest cost possible.

These guys have saved my home TWICE so far in 2020 with plumbing emergencies. The professionals that came were very kind and knowledgeable. Even during the COVID19 crisis, they are exceptional.

We've had a big project going on for the past few months. Justin has been great working with us.

The one star is for showing up, on a saturday.  However with that being said, the tech came didn't really listen to what I had to say, made his own diagnosis for a bathtub backing up into a shower, and said he got it cleared and left.  He was there for less than an hour.  I paid a non-refundable fee of $125.00 to have him come out if he could fix it or not.  Great, I understood that up front, my spouse was in the hospital and I needed to get there.  Grand total after the non refundable fee was $508.25.  

3 Days later same thing, they said he would come back out on friday.  This time he said we had cracked lines in the back yard (standing water) and quoted me 2400.00 for starters.  He said he fixed it but the pipe was cracked and that was the real problem even though you couldn't see it.  Again my spouse was in the hospital.

I have a friend that knew someone who graciously came found the leak in the pipe (it wasn't cracked), through putting air in the clean out valve under the house.  The air raised the grass where the leak was.  He dug about a foot or so down and it was the lid from the backyard clean out valve that was leaking and letting soil into the sewer line.

He took a 100' snake, ran it to the city sewer connect and unplugged everything.  He then put a new top and extension so we now know where the back yard clean out valve is as well as the one under the house.  

I paid him and he didn't charge me at least for doing nothing.  I called Advanced, and got Jacob on the phone.  He asked for an invoice from the other plumber, and I even did better than that I send him pics, as plenty were taken.  He said he would then take care of it.  That was a month ago.  I have called numerous time.

I called yesterday 11/2/22 and Jacob told the receptionist he would talk to the owner and call me back later that day.  Never happened and it has now been 2 months.  I gave them plenty of time to make the wrong right and they apparently are not going to take responsibility for charging someone for a mis-diagnosis and not fixing the problem.  

For that reason I cannot give them a good report, and I told them that if they didn't make good on this that is what I would do.  If they did something that would be better than nothing, but nothing is what they chose.  

I wouldn't use them again BECAUSE they don't keep their word, and do not guarantee their work.   Jamie

Watch out for this company, they are a crook will charge you for coming out and not wanting to do the job, tech came out 3 hrs late and first thing told me was he did not have tool to take out cartridge in shower, please you are a plumber, he just didn't want to work late,. Then owner Richard had me call him, got mad because I put in bad review, threaten me. For writing review on BBB. Owner should take care of problem not threaten customers BEWARE. Better companies out there use at own risk. This was my first time using this company, I picked them because of good reviews, must have people he knows writing them up.

If your looking for a good plumber look no further. If you want a honest one keep looking
This Cody guy scamming folks on market place. He needs to be stopped.
Warning     Warning.     Warning.

hes not a very honest person.  it's a shame

I wouldn't hire him again. He made a mess and didn't even unclog my line. Plus he missed the first appointment, that should have been a clue.