Best A/C Repair in Greensboro NC

The work that was done was good. My issue is being charged for an additional 30 minutes for a job that I was already paying $125 an hour to do which had already taken two hours. I don't feel like i should've been charged an extra $62.50 for the 10 minutes over the two hour mark since this job could've been completed in two hours easily. Plus I had to drive 30 minutes to the store to get the valve stems myself, which I was still on the clock for. This was an integrity issue for me.

I had no issue with the work or the service however their price is outrageous. They replaced a spigot in my garage. The total time involved from preparing the quote, doing the job and getting me to sign for my credit card was under 30 minutes and the cost was $322.00.  I asked for a breakout for parts and labor and was told that was not available, that they just key into their iPad what the job is and get a cost. I felt I had no choice because the spigot was leaking into the wall and needed to be fixed ASAP and there was no time to get additional quotes. This was during regular business hours (around 12:30 pm) so there was no additional charges. $322.00 for around 30 minutes work seems outrageous

Mr Jones was amazing!! He communicated well, was prompt, very professional, and very courteous. He even looked at a couple other areas for us while here. I am 100% pleased with his service. Hightly recommend this young man!

We hired them for a bathroom remodel. Took far longer than initially quoted with an extreme amount of excuse making. When one of their workers was installing our sink, they were watching a video on youtube..... on how to install a sink...
We eventually just had them stop and leave the work unfinished because we just wanted them out of here.
I don't recommend, the young man we dealt with was shifty, always had an answer for everything but could never deliver.

I called to report a badly clogged toilet. When the technician arrived, he actually lectured me about the correct way to use and flush the toilet (!!) Like everyone else in this country, I have been flushing toilets all my life, I'm not doing it incorrectly, and all I wanted was for him to FIX THE PROBLEM! I did not appreciate the editorial comments, which he seemed to think were funny. Will not use this company again. There are better options!

Dishonest and Does NOT Stand Behind Work
When my kitchen faucet started leaking, I called Sowers Plumbing to repair the leak. He came to my house and I ended up with a bill to fix an unrelated problem. He never gave me an estimate- just fixed it and charged me. I agreed to get a new faucet because he told me the one I had probably wouldn't last long. He told me he could get an all metal Delta faucet for $150- then the labor would be $190. When he came back to switch the faucets, he came with a much cheaper Moen faucet as a substitute. A google search showed that this same faucet was $89 at Lowes. He insisted on charging the same price , but would decrease the bill by $25 but it would void any warranty. If you need a plumber, call someone else.

The one star is for showing up, on a saturday.  However with that being said, the tech came didn't really listen to what I had to say, made his own diagnosis for a bathtub backing up into a shower, and said he got it cleared and left.  He was there for less than an hour.  I paid a non-refundable fee of $125.00 to have him come out if he could fix it or not.  Great, I understood that up front, my spouse was in the hospital and I needed to get there.  Grand total after the non refundable fee was $508.25.  

3 Days later same thing, they said he would come back out on friday.  This time he said we had cracked lines in the back yard (standing water) and quoted me 2400.00 for starters.  He said he fixed it but the pipe was cracked and that was the real problem even though you couldn't see it.  Again my spouse was in the hospital.

I have a friend that knew someone who graciously came found the leak in the pipe (it wasn't cracked), through putting air in the clean out valve under the house.  The air raised the grass where the leak was.  He dug about a foot or so down and it was the lid from the backyard clean out valve that was leaking and letting soil into the sewer line.

He took a 100' snake, ran it to the city sewer connect and unplugged everything.  He then put a new top and extension so we now know where the back yard clean out valve is as well as the one under the house.  

I paid him and he didn't charge me at least for doing nothing.  I called Advanced, and got Jacob on the phone.  He asked for an invoice from the other plumber, and I even did better than that I send him pics, as plenty were taken.  He said he would then take care of it.  That was a month ago.  I have called numerous time.

I called yesterday 11/2/22 and Jacob told the receptionist he would talk to the owner and call me back later that day.  Never happened and it has now been 2 months.  I gave them plenty of time to make the wrong right and they apparently are not going to take responsibility for charging someone for a mis-diagnosis and not fixing the problem.  

For that reason I cannot give them a good report, and I told them that if they didn't make good on this that is what I would do.  If they did something that would be better than nothing, but nothing is what they chose.  

I wouldn't use them again BECAUSE they don't keep their word, and do not guarantee their work.   Jamie

Avoid this business at all cost. My husband and I contacted this business for a bathroom renovation. We didn't end up going with him because response times were slow and we had a deadlines. But we did have a small project that we needed done that felt low risk. We needed new cabinet doors for our living room built ins. The quote was reasonable and we paid him and deposit. He took measured and took our old doors with him and we have no heard from him since months later. He stopped answering our calls. There is no where to leave a voicemail because the mailbox is always full. No one to take messages. What terrible business practices. Now we are moving out of the house that we originally contracted him to do work on and now have to pay someone else to complete the job that we paid a deposit on and never got the work done for. Avoid this business at all cost. He can not be trusted!

We had a leaky shower in the master bath so we called ARS. We were told it was probably a valve that needed replacing. A tech came out and quoted us around $350 to change out the valve. He started the job and then told me that he couldn't get the valve off. If he tried too hard it would break. So he said the only solution was to replace the inner workings of the shower and do get to that they would have to go through our closet wall. He told me we would have to disassemble our shelves, because they don't do that. We would also have to get someone to repair the big hole in the drywall that they would have to make in order to get to the inside of the shower. He went out in his truck and wrote up an estimate for the job. He simply wrote our name and address and the total for the work. Somewhere around $1900.00. Didn't specify on the work order exactly what they would be doing. When I asked him how he came to that number, he didn't really have an answer. Fast forward to today, Cary Plumbing came out this morning and fixed the leaky shower for $125. The tech said it was difficult getting the valve off but he did it. The cartridge needed replacing. We will NEVER use ARS again. The tech was not very polite and I feel he spoke to me in a condescending tone (probably because I'm a woman). I would have given them 0 starts but apparently you can't submit a review that way.

I wouldn't hire him again. He made a mess and didn't even unclog my line. Plus he missed the first appointment, that should have been a clue.