Best Septic System Installation in Greensboro NC

These guys have saved my home TWICE so far in 2020 with plumbing emergencies. The professionals that came were very kind and knowledgeable. Even during the COVID19 crisis, they are exceptional.

I got patiently delivered instructions for repairing my septic pump over the phone.  Richard was thoroughly knowledgeable and helpful and I'm still doing a victory dance.  He didn't make any money on this deal but I'll definitely buy the next round for the Water Specialist.  Thank you!  I highly recommend this outfit.

I had no issue with the work or the service however their price is outrageous. They replaced a spigot in my garage. The total time involved from preparing the quote, doing the job and getting me to sign for my credit card was under 30 minutes and the cost was $322.00.  I asked for a breakout for parts and labor and was told that was not available, that they just key into their iPad what the job is and get a cost. I felt I had no choice because the spigot was leaking into the wall and needed to be fixed ASAP and there was no time to get additional quotes. This was during regular business hours (around 12:30 pm) so there was no additional charges. $322.00 for around 30 minutes work seems outrageous

I have a more detailed response on their Facebook page and Angie's List. In summary, there was a lack of communication, professionalism, and responsiveness. I spent a lot of time reading reviews of this company and making sure they were reliable. They were ranked one of the best companies and many people had a much better experience than I did. I wish I could say otherwise, but I do not recommend this company and I will never ask for their service again.

Joshua and Chris came out to fix a stoppage. They were very detailed in their explanation of cause and options to resolve. Megan was also very nice on the phone and was so helpful getting us same day service!

Where do I begin. I called and made an appointment over a month ago. My HVAC system went out. They came out and told me what they thought the issue was with my unit. Joshua Clayton suggested I get a new circuit board and told me it would be there by Tuesday, mind you it was Friday when he came out. The unit came almost two weeks later. 3 weeks later the unit went out again, same issue. However, I made an appointment 3 separate times for Mr. Clayton to come back out, he canceled each time due him stating he had a tooth ache. Mind you I have a 3 year old son and it was freezing. A receptionist named Alisha was the nastiest person I could speak with to get someone out. When he did arrive he stated it was the circuit board fuse, then stated the thermostat was causing the issue. He asked to repair the thermostat for $400 after I paid $500 for a new circuit board. I told them I would find someone else. When I found someone else they noticed Mr. Clayton had left the old circuit board in the attic, they noticed the fuse was still attached. The new company told me they had gotten over on me because the issue wasn't the circuit board it was only the fuse. The new company only charged $140 to install a new thermostat. Watch out for them, they will get over on you, I called several times for a refund, I never got a response back.