Best A/C Installation in Greensboro NC

Tyrell did a great job promptly fixing our disposal.  He was very responsive in his communication and took proper COVID safety precautions.  Will definitely use him again for future work!

Had a toilet replaced this morning, fast service, happy with the job

At first I was pleased with the installation of my water heater until the supervisor came out and found a few things that the installer failed to do properly. After several re-schedules he finally came and did a few things and said that was it.  Afterwards the city inspector came out to give his OK and he found several things wrong and needed attention.  Again PF Plumbing installer needed to come back and address the issues he found.  I was given the wrong date (which he never came) and the girl from the office kept calling with updates on when John could come out to fix the problem which the city inspector found.  Today she has called on the hour all afternoon giving me an update on why John was not showing up.  My son talked to her this time (as I was irritated with this put-off) and informed her that we did not wish to be scheduled for a week out (meaning next week) and that we had waited long enough for this issue to be resolved.  We told her to forget rescheduling us and take us off the list.   They can deal with the city inspector themselves!!!!

Kendrick was very helpful! Even though he couldn't physically help me, he did research and helped give me peace about a water issue. Thank you Kendrick!

I didn't have an emergency but I got a service call the next day. My kitchen sink was draining slowly and it turned out to be a bigger job than expected. He stayed on the job till he was satisfied the problem was solved. He was very respectful of my home   I am a very happy repeat customer!

The one star is for showing up, on a saturday.  However with that being said, the tech came didn't really listen to what I had to say, made his own diagnosis for a bathtub backing up into a shower, and said he got it cleared and left.  He was there for less than an hour.  I paid a non-refundable fee of $125.00 to have him come out if he could fix it or not.  Great, I understood that up front, my spouse was in the hospital and I needed to get there.  Grand total after the non refundable fee was $508.25.  

3 Days later same thing, they said he would come back out on friday.  This time he said we had cracked lines in the back yard (standing water) and quoted me 2400.00 for starters.  He said he fixed it but the pipe was cracked and that was the real problem even though you couldn't see it.  Again my spouse was in the hospital.

I have a friend that knew someone who graciously came found the leak in the pipe (it wasn't cracked), through putting air in the clean out valve under the house.  The air raised the grass where the leak was.  He dug about a foot or so down and it was the lid from the backyard clean out valve that was leaking and letting soil into the sewer line.

He took a 100' snake, ran it to the city sewer connect and unplugged everything.  He then put a new top and extension so we now know where the back yard clean out valve is as well as the one under the house.  

I paid him and he didn't charge me at least for doing nothing.  I called Advanced, and got Jacob on the phone.  He asked for an invoice from the other plumber, and I even did better than that I send him pics, as plenty were taken.  He said he would then take care of it.  That was a month ago.  I have called numerous time.

I called yesterday 11/2/22 and Jacob told the receptionist he would talk to the owner and call me back later that day.  Never happened and it has now been 2 months.  I gave them plenty of time to make the wrong right and they apparently are not going to take responsibility for charging someone for a mis-diagnosis and not fixing the problem.  

For that reason I cannot give them a good report, and I told them that if they didn't make good on this that is what I would do.  If they did something that would be better than nothing, but nothing is what they chose.  

I wouldn't use them again BECAUSE they don't keep their word, and do not guarantee their work.   Jamie

They used whatever was on their truck to fix my leaks and not the actual parts needed. When pipes under sink continued to leak, they became hateful. I finally hired another plumber who fixed leaks and showed me actual parts needed to do so.

Also, when hiring a plumber ask if you are getting an actual plumber, or a plumbers helper. Same thing with electricians.

I called to report a badly clogged toilet. When the technician arrived, he actually lectured me about the correct way to use and flush the toilet (!!) Like everyone else in this country, I have been flushing toilets all my life, I'm not doing it incorrectly, and all I wanted was for him to FIX THE PROBLEM! I did not appreciate the editorial comments, which he seemed to think were funny. Will not use this company again. There are better options!

Avoid this business at all cost. My husband and I contacted this business for a bathroom renovation. We didn't end up going with him because response times were slow and we had a deadlines. But we did have a small project that we needed done that felt low risk. We needed new cabinet doors for our living room built ins. The quote was reasonable and we paid him and deposit. He took measured and took our old doors with him and we have no heard from him since months later. He stopped answering our calls. There is no where to leave a voicemail because the mailbox is always full. No one to take messages. What terrible business practices. Now we are moving out of the house that we originally contracted him to do work on and now have to pay someone else to complete the job that we paid a deposit on and never got the work done for. Avoid this business at all cost. He can not be trusted!

I wouldn't hire him again. He made a mess and didn't even unclog my line. Plus he missed the first appointment, that should have been a clue.