Best in Greensboro NC

I had just moved into the area when I realized I needed more things in my house repaired than expected. Everything from painting to removing wallpaper to installing ceiling fans. I did some shopping around and ended up retaining Souther Triad Home Repair and they were exceptionally professional, informative and very fair in price. I never had to worry about a call back or where they were on any of the projects. I highly recommend them!

The work that was done was good. My issue is being charged for an additional 30 minutes for a job that I was already paying $125 an hour to do which had already taken two hours. I don't feel like i should've been charged an extra $62.50 for the 10 minutes over the two hour mark since this job could've been completed in two hours easily. Plus I had to drive 30 minutes to the store to get the valve stems myself, which I was still on the clock for. This was an integrity issue for me.

I would not hire them again, called  on 8/2020for a leak and supposedly fixed and did not check the meter on their way out. I checked after shutting down the water at the house and water was still running. called again and they came out on 8/21  and stated it was fixed and would come out with tractor to fill in hole they dug. on 9/7 came out to fill in hole and pumped out water from the rain and everything was good. On 9/15/20 Davidson water meter person came out and told us still has a leak. Called Johns Plumbing again and they would put us on schedule 9/21. I have a friend who found the 2nd leak and fixed it and no issues and canceled with Johns Plumbing and their cost was outrageously high of over $1300.00 and water bill was over $400.  Do not hire them

Dishonest and Does NOT Stand Behind Work
When my kitchen faucet started leaking, I called Sowers Plumbing to repair the leak. He came to my house and I ended up with a bill to fix an unrelated problem. He never gave me an estimate- just fixed it and charged me. I agreed to get a new faucet because he told me the one I had probably wouldn't last long. He told me he could get an all metal Delta faucet for $150- then the labor would be $190. When he came back to switch the faucets, he came with a much cheaper Moen faucet as a substitute. A google search showed that this same faucet was $89 at Lowes. He insisted on charging the same price , but would decrease the bill by $25 but it would void any warranty. If you need a plumber, call someone else.

This is the worst company I have ever dealt with.  I am certain if they didn't have warranty work they would be out of business.  They do not follow up on service calls.  Tell you they will call back and do not.  Show up and do not diagnose the problem.  I am forced to deal with their incompetence because of my warranty.  RUN and find someone else!!!

Avoid this business at all cost. My husband and I contacted this business for a bathroom renovation. We didn't end up going with him because response times were slow and we had a deadlines. But we did have a small project that we needed done that felt low risk. We needed new cabinet doors for our living room built ins. The quote was reasonable and we paid him and deposit. He took measured and took our old doors with him and we have no heard from him since months later. He stopped answering our calls. There is no where to leave a voicemail because the mailbox is always full. No one to take messages. What terrible business practices. Now we are moving out of the house that we originally contracted him to do work on and now have to pay someone else to complete the job that we paid a deposit on and never got the work done for. Avoid this business at all cost. He can not be trusted!

Actually no stars for ARS of Durham!!!!! I would like to caution all potential customers that the plumbing service can be awful. I had a blockage somewhere in the pipes draining my house. When the repair person came to diagnose the problem the only thing he did was to look around in the crawl space and then tell me that my pipes were original to the house, old, made of a material that gets coated with residue inside them over time and that he recommended that I replace ALL the pipes both under the house and in the yard since they probably had lots of areas of total and partial blockage. The total cost would be around $10,000 - $12,000. He NEVER offered to put a camera down in the pipes to look for the site of the blockage. I assume he thought I wasn't aware that the usual way to diagnose a blockage is to use a camera. I insisted that I would not make a decision to replace all the pipes until I had evidence that the location of the blockage required such a replacement. Once the camera was used it showed that the pipes were all in great shape except one small blocked area. I was appalled at the utter lack of professionalism of this repair person. It was as close to a scam as I've experienced from what is considered to be a reputable company.
As a follow up I got estimates from both ARS and Roto Rooter for replacing the few feet of pipe that was needed to solve the blockage. Turns out Roto Rooter's estimate was many hundreds of dollars less than the ARS estimate.
I've lost all faith in ARS and will never hire them again.

If your looking for a good plumber look no further. If you want a honest one keep looking
This Cody guy scamming folks on market place. He needs to be stopped.
Warning     Warning.     Warning.

hes not a very honest person.  it's a shame