Best Services GE in Glendale AZ

These guys were GREAT from top to bottom!  They answered a weekend call, gave me the information straight, and most importantly did what they said they were going to do!  All the guys were great to work with:  Bill who   made the assessment; Brad fielding the call; the install team Mack, Derek, Jason and Manny!  Thank you AHWA for everything!  BTW, the new A/C unit is awesome!!!

Now I know why they have a 5 star rating on here. We woke up to a mini flood in our hallway last week and being so close to the holidays, I didn't think we could get it all handled without a lot of time and money. I found their reviews on Yelp and gave them a call. Brandon was here in a matter of minutes, immediately found the problem and fixed it. As i was on the phone with our insurance trying to get water restoration companies to handle the water and dry it out, Brandon already called his guy at Service 1 and they were here before Brandon left. I like that Brandon came in, fixed the problem and never gave us the run around on quotes and pricing. They are an honest company and that's just what we needed! Very impressed with their services!

Rocco was prompt and reliable.  After Rocco installed a new garbage disposal my husband asked him to look at a few other  plumbing issues that we had. He was helpful and informative. He even put caulk around a faucet, that was leaking, at no charge. He will be our go-to plumber for any issues that come up.

This is a shout out to Xpertecs and Gabriel in Arizona.  I needed ethernet replacement for a large home in Scottsdale.   Gabriel promptly returned my phone call and walked me through what I likely needed and set up install appointment.  In preparing for his visit,  I determined that I didn't actually need the cable replaced -- it was another issue that I fixed, but the professionalism, courtesy and prompt response of this company was way beyond the service level of other firms and so-called electricians !  I will use this firm for all low voltage or cabling jobs in the future.

Fast response and was $300 lower than other companies. Will definitely use for any other plumbing issues.

James Hill (The Aussie Plumber) came out today and replaced two stop valves and installed a new dishwasher. He did a fantastic job!  Prompt, professional, and personable service from the first phone call throughout the entire service. I highly recommend this company. Give him a call, you will not be disappointed. Keep up the excellent work. We will definitely be calling The Aussie Plumber for any and all future needs.

I decided to give this new company I try and I have ZERO regrets!
Thomas is the owner and not only was he able to give me an estimate quickly, but he also:
*Showed up on time
*Has excellent communication skills
*Kept me involved throughout the remodeling process
*Was extremely tidy throughout the process
*Completed the work within the timeframe that was given
*Explained/answered all questions throughout the process
*Meticulous placement of all markings... He measured twice and only cut once.
*His drywall work is immaculate...seriously can't even tell where the repairs started/ended.

I enjoyed working with Thomas so much so that I decided to do another walk-through in my home of additional electrical jobs.

Hire this man with extreme confidence

Jery Naluz is Awesome at what he does. He can transform ur Kitchen into ur Dream Kitchen or remodel ,plumbing tile ,or fabricate it to ur needs. Expertise, knowledge & perfection is what I get from Jerry.  U want the Job done right and guaranteed.He's ur MAN

The best handy man service ever. William did a fantastic job for me. I had several plumbing needs. He took care of everything. He did a great job, cleaned up after. I have used different services in the past. This service is the best by far.   I will be using William for my next project. They quote  the pricing in advance so you know & they stick to the time line & it is a value.  He was  Just a  really nice individual & great workmanship.  Thank You!

This was the most unprofessional experience ever by far. The dispatchers set expectations that the technicians cannot meet. My technician was not only late but tried to only do a quote when they were scheduled for an actual job. He was not knowledgeable and gave me an unlabeled custom quote of almost $5000 for a job that cost less then half of that to do. He did not provide an itemized list for the job which made it feel like the company is full of scam artists. I waited hours for this man to show up in the heat for a job that was pushed and pushed. I do not recommend this company to anyone who is afraid of being taken advantage of.

I have a fairly new home, built less than 2 years ago, and my tankless water heater went out a few weeks ago. The company charged me for a part I didn't need that was still under warranty. It took two weeks for them to finally fix it and all it needed was an electronic master reset.

I reached out to ask about why they charged me for a part I didn't need and they said due to all the time they spent here and on the phone with tech support.

Here's the issue I hope you correct going forward so it doesn't impact future customers:

1) Your technician didn't spend more than 5 minutes here the first time. He didn't troubleshoot anything. I told him the code and what I looked up online that led me to calling you. He said yup that's it. Then he left.

2) Had he troubleshot the issue it could've been resolved that day and we wouldn't have been without hot water for two weeks. Also, this would've prevented the ordering of a part that was unnecessary.

3) The second technician said he's not a plumber, rather he's an HVAC guy. I think having the properly trained technician would have sped up the job, reducing time wasted on troubleshooting a master reset.

I am giving 2 stars instead of 1 because  I am thankful the last technician that came out was honest and was able to resolve it and get the water heater working.

In summary, Mike did some nice work for a very inexpensive rate for me.  I needed a few plumbing, electrical, and misc household items taken care of.  He showed up to do the walk-through of the items needing attention exactly on time and showed up at the scheduled time to do the work itself, actually finishing a bit early and charging less than what he originally estimated.  

I would normally take away a star on my rating because he was difficult to get a hold of at first.  It took an e-mail through the website and two voice mails before getting a response.  Mike gets the star back because he went above and beyond during both the walk-through and while doing the repairs.  When he came to provide the estimate, he indicated that one of the electrical issues was very minor and he spent two minutes fixing it right there for free.  He also pointed out how about three other things on my list were things I could probably do on my own and gave me a few tips on them (he was right...I'm not very handy but he pointed me in a direction that enabled me to get them done myself).  When he was onsite doing the work, he commented that my front door kept sticking, basically said let me take care of that real quick, and did so in about two minutes.

I'll definitely be calling him back for any future household repairs.

We called at 5:30 pm and they said they had a driver in N. Phoenix and we live at 75th Ave and Camelback and the service man was at our house at 6:45 pm.  We paid $47 and couldn't be happier.  Great job Rooter Ranger. WOULD recommend this company.

Our toilet was causing problems last night. Called this morning and they showed up as soon as they could. I had Trevor he was great, told me what the problem was, very reliable and nice. He recommended a great price to get new toilets, over all I like this company. Very helpful with short notice.

Gentlemen from general fire systems were prompt, dependable and very knowledgeable. I highly recommend them

Hello Larry, please look at this invoice.
The technicians name was Jason!! He was fired after this!
I guess you may want to check on things before offering a explanation that's false!!

At 6:50 pm I messaged The Trusted Plumber. Of course my first question was could they get someone out  tonight? The message said it was a good possibility. I then called to see if they could actually get someone out tonight. I was told yes. Was given an estimate time of 1-2 hours, they like to give the service person a good amount of time to get where he or she is needed.  I received a call a few moments later from a gentleman by the name of James.  He said he would arrive in 30-32 minutes.  

When James arrived,  introduced himself and we showed him the situation at hand.
Long story short he took care of the issue for today. He did say there were some other things that needed to be check, I scheduled for it to be attended to on anther day.
James was awesome! Very professional, knowledgeable, and just an overall nice guy.
If I could give a ten a ten  I would.

SEE UPDATE AT END.

I had a leak in our main water line to the house. They came out within a few hours and gave me a quote, and they were on time the next morning and made the repair quickly (the only reason they get 2 stars instead of 1). On the phone, for the quote they said they charge hourly and it would be up to $650 to excavate the yard, including removing pavers, and determine where the leak was, then another $150 to repair the leak. However, the leak was right at the house so no time was needed to find the leak, yet they still charged $650 for it! It took about 5-10 minutes to find the leak since the hole was already partially dug and where the water pooled up.

When I left the house this morning, after they had been there about 30 minutes, and they already had the hole dug to determine where the leak was, they said it would be $150 to repair the leak. It was my understanding that there was no charge for finding the leak since it was right where it was expected to be, and they didn't have to excavate and search for the leak. I called them up afterward once I found out what they had charged. I asked the field plumber to reduce the price since they didn't have to spend any time finding the leak, and he refused.

UPDATE: Rachel from Belsito called me up, we went over what happened, and they refunded about half of the $650 hourly charges. I am happy to report great customer service from the office (just not so great from the field plumber). Review upgraded from 2 stars to 4 stars now.

Jason and Dylan quickly installed four sink drains (less than 40 minutes)!  No wasted effort and friendly throughout.  Great service!  Thanks

Christian from Rooter Ranger Plumbling was awesome- he called when he was headed my way, assesses the situation quickly, and was able to fix the issue quickly and correctly! Will definitely be using them again and referring them out to others.